ADMINISTRATIVE AIDE-OSB/CW



Job Details

ADMINISTRATIVE AIDE-OSB/CW
Employer

City of Houston

Salary

$18,798.00 - $27,430.00 Annually

Location

611 Walker Street, TX

Job Type

Full-Time

Job Number

02281

Department

Public Works & Engineering Public Utilities

Opening Date

08/08/2007

Closing Date

Continuous

FLSA

Non-Exempt

Bargaining Unit

N/A

  • Provides general information to customers for various city services (such as water, sewer, potholes, ditches, culverts, traffic signals and signs, dangerous buildings, weeded lots) or transfers calls to appropriate City personnel.
  • Researches, analyzes and resolves customers' problems and inquiries.
  • Assists in locating personnel in the City of Houston to respond to citizens' requests for city services.
  • Receives telephone calls using the automatic call distribution system and computer-based work management system to provide customers information on services requested.
  • May receive calls for non-dispatch police services.

Description

PN# 02281

Department of Public Works & Engineering

Public Utilities Division

Operations Support Branch

611 Walker*

M – F, 8 a.m. – 5 p.m.*

*Subject to change

DESCRIPTION OF DUTIES/ESSENTIAL FUNCTIONS

Compiles and processes data to maintain routine reports; tabulates and prepares periodic reports. Establishes and maintain assigned records. Types, proofreads and edits correspondence, reports requisitions, etc. Resolves questions; refers questions with policy and procedure implications to supervisor. Organizes and maintains various files. Answers telephones, sorts mail, operates photocopier and various other office equipment. Performs basic personal computer duties. Assist with special projects as requested. Maintains records, interprets data and prepares complex reports that may be semi-technical in nature.

WORKING CONDITIONS

The position occasionally requires stooping or bending. Occasional very light lifting, such as three of four reams of papers or book (up to 20 pounds or an equivalent weight) may be required.

This is a Department of Public Works & Engineering Emergency Management position at the Tier III Level.

Duties

MINIMUM EDUCATIONAL REQUIREMENTS

High school diploma or a GED.

MINIMUM EXPERIENCE REQUIREMENTS

Two (2) years of clerical or administrative experience are required.

MINIMUM LICENSE REQUIREMENTS

A valid Texas Driver’s License and compliance with the City of Houston’s policy on driving (AP 2-2).

Qualifications

None

Information

SELECTION/SKILLS TESTS REQUIRED: None

However, the Department may administer a skill assessment evaluation.

SAFETY IMPACT POSITION: Yes

If yes, this position is subject to random drug testing and if a promotional position, candidate must pass an assignment drug test.

SALARY INFORMATION

Factors used in determining the salary offered include the candidate’s qualifications as well as the pay rates of other employees in this classification.

Salary Range - Pay Grade 10

APPLICATION PROCEDURES

Only original applications, resumes and online submissions are accepted for City of Houston jobs, and must be received by the Human Resources Department during posting opening and closing dates. For advanced consideration apply online at: www.houstontx.gov.

All new and rehires must pass a pre-employment drug test and are subject to a physical examination and verification of information provided.

You may check status of your application on line or need special services or accommodations call 713-837-7153. The City of Houston Human Resources TDD phone number is 713-837-9471.

THE LANGUAGE USED IN THIS DOCUMENT DOES NOT CREATE AN EMPLOYMENT CONTRACT BETWEEN THE EMPLOYEE AND THE AGENCY. THIS DOCUMENT DOES NOT CREATE ANY CONTRACTUAL RIGHTS OR ENTITLEMENTS. THE AGENCY RESERVES THE RIGHT TO REVISE THE CONTENT OF THIS DOCUMENT, IN WHOLE OR IN PART. NO PROMISES OR ASSURANCES, WHETHER WRITTEN OR ORAL, WHICH ARE CONTRARY TO OR INCONSISTENT WITH THE TERMS OF THIS PARAGRAPH CREATE ANY CONTRACT OF EMPLOYMENT.

Editing the benefit from Insight on Nov 11
The city offers a competitive benefits program, including competitively priced health coverage and a defined contribution pension plan.

Benefits include:
• Medical
• Dental
• Vision
• Wellness
• Life insurance
• Long-term disability
• Retirement pension
• 457 deferred compensation plan
• Employee Assistance Program
• 10 days of vacation each year
• 10 city holidays, plus one floating holiday
• Flexible schedules
• Professional development opportunities
• Transportation/parking plan
• Section 125 pretax deductions
• Dependent Care Reimbursement Plan
• Healthcare Flexible Spending Account

For plan details, visit http://www.houstontx.gov/hr/benefits.html

01
Do you have a high school diploma/GED AND two (2) years of clerical or administrative experience?
  • Yes
  • No
02
Do you have a valid Texas Driver's License?
  • Yes
  • No

* Required Question

Employer
City of Houston

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