City of Houston
ADMINISTRATIVE AIDE-OSB/CW
$723.00 - $1,055.00 Biweekly
$18,798.00 - $27,430.00 Annually
611 Walker Street, TX
Full-Time
02281
Public Works & Engineering Public Utilities
08/08/2007
Continuous
Non-Exempt
N/A
$723.00 - $1,055.00 Biweekly
$18,798.00 - $27,430.00 Annually
611 Walker Street, TX
Full-Time
02281
Public Works & Engineering Public Utilities
08/08/2007
Continuous
Non-Exempt
N/A
- Provides general information to customers for various city services (such as water, sewer, potholes, ditches, culverts, traffic signals and signs, dangerous buildings, weeded lots) or transfers calls to appropriate City personnel.
- Researches, analyzes and resolves customers' problems and inquiries.
- Assists in locating personnel in the City of Houston to respond to citizens' requests for city services.
- Receives telephone calls using the automatic call distribution system and computer-based work management system to provide customers information on services requested.
- May receive calls for non-dispatch police services.
Description
PN# 02281
Department of Public Works & Engineering
Public Utilities Division
Operations Support Branch
611 Walker*
M – F, 8 a.m. – 5 p.m.*
*Subject to change
DESCRIPTION OF DUTIES/ESSENTIAL FUNCTIONS
Compiles and processes data to maintain routine reports; tabulates and prepares periodic reports. Establishes and maintain assigned records. Types, proofreads and edits correspondence, reports requisitions, etc. Resolves questions; refers questions with policy and procedure implications to supervisor. Organizes and maintains various files. Answers telephones, sorts mail, operates photocopier and various other office equipment. Performs basic personal computer duties. Assist with special projects as requested. Maintains records, interprets data and prepares complex reports that may be semi-technical in nature.
WORKING CONDITIONS
The position occasionally requires stooping or bending. Occasional very light lifting, such as three of four reams of papers or book (up to 20 pounds or an equivalent weight) may be required.
This is a Department of Public Works & Engineering Emergency Management position at the Tier III Level.
Duties
MINIMUM EDUCATIONAL REQUIREMENTS
High school diploma or a GED.
MINIMUM EXPERIENCE REQUIREMENTS
Two (2) years of clerical or administrative experience are required.
MINIMUM LICENSE REQUIREMENTS
A valid Texas Driver’s License and compliance with the City of Houston’s policy on driving (AP 2-2).
Qualifications
None
Information
SELECTION/SKILLS TESTS REQUIRED: None
However, the Department may administer a skill assessment evaluation.
SAFETY IMPACT POSITION: Yes
If yes, this position is subject to random drug testing and if a promotional position, candidate must pass an assignment drug test.
SALARY INFORMATION
Factors used in determining the salary offered include the candidate’s qualifications as well as the pay rates of other employees in this classification.
Salary Range - Pay Grade 10
APPLICATION PROCEDURES
Only original applications, resumes and online submissions are accepted for City of Houston jobs, and must be received by the Human Resources Department during posting opening and closing dates. For advanced consideration apply online at: www.houstontx.gov.
All new and rehires must pass a pre-employment drug test and are subject to a physical examination and verification of information provided.
You may check status of your application on line or need special services or accommodations call 713-837-7153. The City of Houston Human Resources TDD phone number is 713-837-9471.
Benefits
Editing the benefit from Insight on Nov 11
The city offers a competitive benefits program, including competitively priced health coverage and a defined contribution pension plan.
Benefits include:
• Medical
• Dental
• Vision
• Wellness
• Life insurance
• Long-term disability
• Retirement pension
• 457 deferred compensation plan
• Employee Assistance Program
• 10 days of vacation each year
• 10 city holidays, plus one floating holiday
• Flexible schedules
• Professional development opportunities
• Transportation/parking plan
• Section 125 pretax deductions
• Dependent Care Reimbursement Plan
• Healthcare Flexible Spending Account
For plan details, visit http://www.houstontx.gov/hr/benefits.html
- Employer
- City of Houston
- Employer
- City of Houston
- ADMINISTRATIVE AIDE-OSB/CW Supplemental Questionnaire
- * QUESTION 1
- Do you have a high school diploma/GED AND two (2) years of clerical or administrative experience?
- * QUESTION 2
- Do you have a valid Texas Driver's License?
- * Required Question