City of Houston
ADMINISTRATIVE AIDE-AP
$723.00 - $1,004.00 Biweekly
$18,798.00 - $26,104.00 Annually
611 Walker Street, TX
Full-Time
03386
Public Works & Engineering Resource Management
01/09/2008
Continuous
Non-Exempt
N/A
$723.00 - $1,004.00 Biweekly
$18,798.00 - $26,104.00 Annually
611 Walker Street, TX
Full-Time
03386
Public Works & Engineering Resource Management
01/09/2008
Continuous
Non-Exempt
N/A
- Provides general information to customers for various city services (such as water, sewer, potholes, ditches, culverts, traffic signals and signs, dangerous buildings, weeded lots) or transfers calls to appropriate City personnel.
- Researches, analyzes and resolves customers' problems and inquiries.
- Assists in locating personnel in the City of Houston to respond to citizens' requests for city services.
- Receives telephone calls using the automatic call distribution system and computer-based work management system to provide customers information on services requested.
- May receive calls for non-dispatch police services.
Description
PN# 03386
Department of Public Works & Engineering
Resource Management Division
Human Resources
611 Walker*
M - F, 7:30 a.m. – 4:30 p.m.*
*Subject to change
DESCRIPTION OF DUTIES/ESSENTIAL FUNCTIONS
Compile and process data to maintain routine reports; tabulate and prepare periodic reports. Establish and maintain assigned records. Type, proofread and edit correspondence, report requisition, etc. Resolve question; refer question with policy and procedure implications to supervisor. Organize and maintain various files. Answer telephones, sort mail, operate photocopier and other office equipment. Perform basic personal computer duties. Assist with special projects as requested. Maintain records, interpret data and prepare complex reports that may be semi-technical in nature.
WORKING CONDITIONS
The position occasionally requires stooping or bending. Occasional very light lifting, (up to 20 pounds).
This is a Department of Public Works & Engineering Emergency Management position at the Tier III Level.
Duties
MINIMUM EDUCATIONAL REQUIREMENTS
Basic knowledge of grammar, spelling, punctuation and simple mathematical functions like percentages, ratios, etc. as might normally be acquired through attainment of a high school diploma or a GED.
MINIMUM EXPERIENCE REQUIREMENTS
Two (2) years of clerical or administrative experience are required.
MINIMUM LICENSE REQUIREMENTS
A valid Texas Driver’s License and compliance with the City of Houston’s policy on driving.
Qualifications
None
Information
SELECTION/SKILLS TESTS REQUIRED: None
However, the Department may administer a skill assessment evaluation.
SAFETY IMPACT POSITION: Yes
If yes, this position is subject to random drug testing and if a promotional position, candidate must pass an assignment drug test.
SALARY INFORMATION
Factors used in determining the salary offered include the candidate’s qualifications as well as the pay rates of other employees in this classification.
Salary Range - Pay Grade 10
APPLICATION PROCEDURES
Only online applications will be accepted for this City of Houston job and must be received by the Human Resources Department during posting opening and closing dates shown. Applications must be submitted online at: www.houstontx.gov.
All new and rehires must pass a pre-employment drug test and are subject to a physical examination and verification of information provided.
You may check status of your application online or if you need special services or accommodations call 713-837-7056. The City of Houston Human Resources TDD phone number is 713-837-9471.
Benefits
Editing the benefit from Insight on Nov 11
The city offers a competitive benefits program, including competitively priced health coverage and a defined contribution pension plan.
Benefits include:
• Medical
• Dental
• Vision
• Wellness
• Life insurance
• Long-term disability
• Retirement pension
• 457 deferred compensation plan
• Employee Assistance Program
• 10 days of vacation each year
• 10 city holidays, plus one floating holiday
• Flexible schedules
• Professional development opportunities
• Transportation/parking plan
• Section 125 pretax deductions
• Dependent Care Reimbursement Plan
• Healthcare Flexible Spending Account
For plan details, visit http://www.houstontx.gov/hr/benefits.html
- Employer
- City of Houston
- Employer
- City of Houston
- ADMINISTRATIVE AIDE-AP Supplemental Questionnaire
- * QUESTION 1
- Do you have two (2) years of clerical or administrative experience?
- * QUESTION 2
- Do you have a valid Driver's License?
- * Required Question