Substitute Meal Site Aide

Essential Duties:   These duties represent the typical duties and responsibilities assigned to this position but may not be inclusive of all tasks performed.

• Provide outstanding customer service, maintaining a friendly, positive and safe environment
• Cooks and organizes time to ensure meals are served as scheduled
• Assist in the preparation of meals
• Maintain all proper food handling; including, but not limited to sanitation, temperatures and avoidance of cross contamination
• Clean work areas, equipment, dishes and dining area
• Assist with recordkeeping
• Ensure good sanitation practices are followed throughout the day.
• Clean coolers and home delivered meal bags as needed.
• Serve food to the congregate diners, assisting those who need help, and sit down with them as they eat their lunch.
• Assure that leftover food is handled according to Nutrition Program policy.
• Ensure the kitchen and dining areas are clean, safe and sanitary by sweeping and mopping the floor, wiping tables, etc.
• Assist the public in a warm and courteous manner.
• Participate as a team member to improve efficiency and cooperatively solve problems.
• Adhere to department's policy of confidentiality.

Qualifications:   To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.   Must have or obtain Food Manager Certification within 6 months

Education/Experience:   High school diploma or GED.
 
Competency Requirements:

• Integrity/Honesty - Contributes to maintaining the integrity of the organization; displays high standards of ethical conduct and understands the impact of violating these standards on an organization, self, and others; is trustworthy.
• Customer Service and Community Relations - Anticipates and strives to meet the needs of both internal and external stakeholders (employees, contracted staff, residents, families, and other internal and external clientele). Delivers high-quality services; is committed to continuous improvement.  Communicates/Interacts with members of the public and other key stakeholders in a way that elicits positive response and participation, which on occasion, may include interaction either one-on-one or with several stakeholders at one time to present information and/or represent the facility's interests. 
• Accountability – Assumes responsibility for successfully accomplishing work objectives and delivering results; setting high standards of performance for self and others
• Program Assistance – Seeks information to understand problems, expectations and needs of program stakeholders.  Recommends solutions and serves as resource to improve process, designs, and program management.  Supports leadership and staff by planning, preparing, organizing and managing information and materials.
• response to new information, changing conditions, or unexpected obstacles; effectively deals with ambiguity.
• Communications – delivers clear, effective communication and takes responsibility for understanding others
• Attention to Detail -Ensures information is complete and accurate; follows up with others to ensure that agreements and commitments have been fulfilled.

Physical Requirements:  The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel objects, tools, or controls. The employee frequently is required to stand, walk, sit, and reach with hands and arms. The employee is occasionally required to climb or balance; stoop, kneel, crouch, or crawl; talk or hear; and taste or smell.  The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, and depth perception. 

Work Environment:  The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  The noise level in the work environment is usually moderate