2018 - Housing Program Specialist II (SR-18)

Performs a variety of activities, from simple to moderately complex, in one or more of the major functional areas of the County's Housing Program; and performs other related duties as required.
 
Distinguishing Characteristics:
 
This class differs from the Housing Program Specialist I in that the Housing Program Specialist II, as an advanced trainee, performs a variety of assignments ranging from simple to moderately complex, with varying degrees of supervision, requiring some application of principles, techniques, laws, methodology and work processes pertinent to the Housing Program; whereas the Housing Program Specialist I, performs as a trainee in learning the principles, techniques, laws, methodology and work processes pertinent to the County's Housing Program under close supervision and performs specific and limited work assignments which are designed to provide experience in the professional aspects of the program.
 
This class differs from the Housing Program Specialist III in that the Housing Program Specialist II, as an advanced trainee, performs a variety of assignments ranging from simple to moderately complex, with varying degrees of supervision, requiring some application of principles, techniques, laws, methodology and work processes pertinent to the Housing Program; whereas the Housing Program Specialist III independently performs a variety of tasks relative to one or more of the functional areas within the County's Housing Program.

• Interviews, counsels and provides assistance to applicants and other participants in the housing program.
• Reviews simple applications to determine eligibility for tenancy in housing projects.
• Assists in conducting special studies relative to the housing program as assigned.
• Reviews and determines tenant's share of rent and amount of subsidy for qualified applicants, where the issues are simple and the determination is made in compliance with clear and specific guidelines.
• Assists in follow-up on owners and tenant's complaints and appeals.
• Confers with representatives of public and private agencies to verify data.
• Assists in inspecting housing units for conformance with housing quality standards and prepares inspection reports citing deficiencies and recommending corrective measures.
• Attends meetings to explain the housing program to prospective tenants.
• Maintains records and prepares reports as required.

Training and Experience:   A combination of education and experience substantially equivalent to graduation from an accredited college or university with a bachelor's degree in business or public administration, political science, sociology, psychology or a related field and one year of professional work experience in housing and real property management, financing, selling real estate, or in programs dealing with social services, health, or education.
 
License Requirement: Possession of a valid motor vehicle driver's license (equivalent to State of Hawaii Type 3).
 
Knowledge of:   the principles, methods and techniques which apply to housing management; federal, state and county laws, rules, regulations, policies and procedures governing public housing; interviewing principles and techniques; sources of information concerning the renting or purchasing of a home; socioeconomic factors influencing human behavior; community resources and their utilization.
 
Ability to:   collect, evaluate and interpret facts; secure the confidence and cooperation of others; learn the principles, methods, and techniques of the County's Housing Program; learn and interpret laws, rules and regulations; research data and prepare clear and concise reports; learn the requirements of conducting unit inspections in accordance with the appropriate standards; learn how to calculate the proper rental assistance amounts for program participants; learn the requirements for making determinations of eligibility for applicants and participants; express ideas logically, both orally and in writing; deal tactfully and effectively with other employees, operating officials, landlords, program participants, and the general public; follow oral and written instructions.
 
Health and Physical Condition:
 
Persons seeking appointment to positions in this class must meet the health and physical condition standards deemed necessary and proper to perform the essential functions of the position with or without reasonable accommodations.
 
Physical Effort Grouping: Light