Case Records Technician

High school diploma required, combined with some post-secondary training in business information systems, legal studies, records management, finance or other commercial field and two years of general office experience in an office position requiring extensive public/customer contact.

The qualified candidate will have the following knowledge and skills: 

• Excellent working knowledge of procedures and requirements for archiving court records using General Records Retention and Disposal Schedule #15 – Michigan Trial Courts and General Schedule #6 – County Clerks.
• Ability to maintain a high standard of confidentiality, integrity and dedication with respect to all of the services offered by Circuit Court Records. As an employee of the Clerk/Register's Office, you will have access to highly sensitive and confidential information, including suppressed, nonpublic files.
• Good working knowledge of basic court processes, legal terminology, documents and procedures.  Working knowledge of privacy requirements related to Court, Vital and Register of Deeds records.
• Fast and accurate keyboarding skills.  Accurate mathematical skills.
• Excellent customer service skills.
• Computer literacy and knowledge of word processing, spreadsheet and database applications.
• Knowledge of document imaging protocols and equipment operation.
• Excellent organizational skills and the ability to prioritize the workload.
• Excellent proofreading skills and attention to detail.
• Excellent interpersonal and human relations skills, including communications skills and active listening skills.
• Ability to quickly and accurately decode information and apply policies, procedures and precedents to new problems.