Information Systems Coordinator

The current vacancy is in the Parks, Recreation and Community Facilities Department; however, this recruitment will be used to create a Citywide list to fill future vacancies.  First review of applications will be Thursday, June 7, 2018.  Additional applications will be reviewed thereafter as needed.

An Information Systems Coordinator performs administrative, training, and technical systems analysis work in establishing and maintaining a department's computer information systems, through coordination with the City's Information Technology Department (ITD).  An employee in this class is involved with the planning, development, implementation, operation, and when needed coordination of department-focused information systems, and related electronic data activities including personal computer applications, web-based software, and data communications.  Specific duties include:  providing hardware and software support within the department; preparing or assisting in the documentation of user requirements and designing new systems; analyzing the technical and financial feasibility of applications; implementing new or revised systems; analyzing work environments to ensure optimum utilization of data processing resources; providing assistance in resolving network and personal computer operational problems; updating staff security records and monitoring system security; developing new programs; making modifications to existing software packages; and developing standards and control procedures for end-users.  An Information Systems Coordinator may prepare and monitor a program budget, or provide recommendations for the budget regarding computer equipment and systems for a department.  A significant component of this classification is making recommendations for short- and long-range planning related to automation, future systems, and new technology.  This class performs related duties as required.

An Information Systems Coordinator is assigned to a City department and may serve as a liaison to the City's Information Technology Department, or report to a position that serves as the primary liaison.  Depending on the nature of the assignment, an Information Systems Coordinator may also conduct classroom and individualized training on various systems for departmental users.  An Information Systems Coordinator works with considerable independence.  Responsibilities may include supervision of clerical, paraprofessional, and/or technical classes.  Work is evaluated through conferences, meetings, reports, and results achieved.  An employee in this class may be required to be available on a 24-hour basis to cover emergency situations.  This class is FLSA exempt-administrative.

Parks, Recreation and Community Facilities Assignment:  This assignment is responsible for primary support of the following:  Active Net (Recreation Registration and Reservations); Audience View (Convention Center Booking); CityLink (Work-order system); Stone Orchard (Cemetery Management Software); RefTrac (Facilities Management coolant tracker); WiFi system configuration and Meeting Matrix/Social Tables (Convention Center); SkyLogix (Facility lighting); FastBook (Convention Center booking system); hardware purchase and support of site Cradlepoints (wireless access points connect to remote chemical monitoring devices at pools/splash pads); and the Department's SharePoint site(s).  Additionally, the position provides secondary support for Windows 10, Microsoft Office programs, mobile devices, ICC Pro - Irrigation Parks Maintenance, WiFi system configuration for recreation centers and aquatic facilities, managed print services/multifunction devices, Manager Plus, and network infrastructure.

Employee Values:  All employees of the City of Mesa are expected to uphold and exhibit the City's shared employee values of Knowledge, Respect, and Integrity.
 
Minimum Qualifications Required.  Any combination of training, education, and experience equivalent to graduation from an accredited college or university with a Bachelor's Degree in Computer Science, Quantitative Systems, or a related field depending on area of assignment.  Considerable (3 - 5 years) experience in programming or systems analysis or the design, testing, and implementation of computer-based information systems.  Some supervisory experience may also be required depending on the area of assignment. 
 
Special Requirements.  Must possess a valid Arizona Driver's License by hire date (Water Resources Assignment).

Preferred/Desirable Qualifications.  For Fire Assignments, some (6 months - 1 year) supervisory experience is desirable.  For Water Resources Assignments, considerable (3 - 5 years) experience in administration, maintenance, and implementation of database application and some (6 months - 1 year) supervisory experience is highly desirable.  For Parks,  Recreation and Community Facilities Assignments, considerable (3 - 5 years) experience in administration, maintenance, and implementation of database applications and some (6 months - 1 year) supervisory experience is highly desirable.  Experience with Geographic Information Systems (GIS) is preferred.

http://apps.mesaaz.gov/jobdescriptions/Documents/JobDescriptions/cs4745.pdf