Job Bulletin

SALARY

$58,971.00 - $78,136.00 Annually

LOCATION

Gwinnett Justice & Administration Center, GA

JOB TYPE

Full-Time

JOB NUMBER

18-00298

DEPARTMENT

Information Technology

OPENING DATE

05/04/2018

CLOSING DATE

Continuous

SALARY

$58,971.00 - $78,136.00 Annually

LOCATION

Gwinnett Justice & Administration Center, GA

JOB TYPE

Full-Time

JOB NUMBER

18-00298

DEPARTMENT

Information Technology

OPENING DATE

05/04/2018

CLOSING DATE

Continuous

Class Summary

Salary will be based on qualifications and experience. Salary Grade for this position is C44(1).

Department Information: The Department of Information Technology Services consists of four Divisions: Enterprise Applications/Development, Infrastructure/Operations, Fiscal/ Administrative, and Business Strategic Services.

The Enterprise Applications/Development Division has overall responsibility for the development, maintenance and support of the core business systems supporting Gwinnett County Government.

Business Solutions – Software support and maintenance for various applications such as document management, fleet maintenance, tax appraisal & billing, and database administration.
ERP Solutions – Provides development, maintenance and support activities for all SAP based business applications.
Land Information Solutions – Development and support of appropriate data sets and applications to support mapping services for Gwinnett County.
Public Safety Solutions – Software support and maintenance for various applications related to court and law enforcement functions.
Web Solutions – Development and support of internet and intranet applications.

Position Description:

The IT Systems Administrator will be responsible for management of applications, professional, technical, and administrative work managing all aspects for all of the Public Safety Departments to include: Fire Departments, Law Enforcement Agencies, Emergency Medical Services and Criminal Justice departments in Gwinnett County. This position will also assist in preparing scopes of work and requests for proposal for the purchase of new/replacing equipment, maintenance and repair of equipment and for other services required to provide superior services. This position requires 24X7X365 support.

This position applies proven communication, analytical and problem-solving skills to help identify, communicate and resolve systems issues in order to maximize the benefit of IT investments. This position will handle the day-to-day systems administration and work with the user community to maximize their ability to utilize all system functionality. The IT Systems Administrator may be required to provide project management and ensure that the business and technical architecture of the systems supported matches the customer requirements. The IT Systems Administrator may provide assistance in technical leadership as related to new applications, from strategic decision making to project planning and execution.

Minimum Qualifications:

Bachelor's Degree in a related field.
Five (5) years of progressively responsible, systems administration experience in a large scale Information Technology environment; or an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job.
Candidates are required to obtain one or more of the following certifications: GCIC Security and Awareness certification; GCIC Network Operator certification
Requires 24/7 on call support
Requires experience managing day-to-day operations of large systems utilized by the departments listed above where the user base is larger than 1200 users.
Experience with project life cycle and project management principles.
Experience producing and distributing both technical documentation and user-level documentation.
Valid Driver's License from state of residency.

Preferred Experience:

Sufficient experience in systems administration of software products to include: Computer Aided Dispatch, Law Records, Field Reporting, Fire Records, etc.
Experience in a large Public Safety environment where management of life-critical systems exists.
Preferred experience providing direction and training to users at various levels of expertise to increase their knowledge and abilities to utilize systems supported.
CAD (Computer Aided Dispatch) / GIS (Geographic Information Systems) administration experience.

***BACKGROUND CHECK REQUIRED***
Due to the nature of this position and access to Public Safety systems and facilities, an extensive background check is required for employment. The background check includes fingerprinting, motor vehicle and criminal histories.

For information related to position-specific Essential Duties, Knowledge and Skills, and Physical Requirements, click here.

BENEFITS OFFERED:

Health, dental, vision, prescription drug insurance plans
Flexible Spending Accounts for Medical and Dependent Care
HSA/HRA available
Basic, Optional and Dependent Life Insurance
Short-Term and Long-Term Disability
On-site Medical Wellness Center
Holidays: 12 holidays per year
Annual leave (vacation): 13 day accrual per year
Sick leave: 13 day accrual per year
Immunizations (Flu Shots, Tetanus, etc.)
Wellness Incentive Programs
Annual Wellness Fair
529 College Savings Plan
Financial Education Programs
Funeral Leave
Longevity Pay after 3 years (full-time status)
Tuition Reimbursement after 2 years (full-time status)
Employee assistance program
Uniforms and equipment furnished
Employee discount programs
Retirement Benefits include:
- Defined Contribution Retirement Plan
  * Employees can choose a contribution rate of 2.5%,5.0%, or 7.5%
  * Gwinnett County will contribute 7.0% of your pensionable earnings per pay period.
  - An employee is fully vested in 5 years. An employee can retire if he/she has reached the age of 55 and the sum of his/her age and years of service equals 65.
- Deferred Compensation Plan
  * If you contribute at least 2.5% of your base pay to the 457(b) plan, Gwinnett County will contribute an additional 1% to your Defined Contribution Retirement Plan (this is in addition to the 7% described above).

Employer: Gwinnett County
Phone: 770.822.7915
770.822.8000
Website: http://www.gwinnettcountyjobs.com

Address: 75 Langley Drive

Lawrenceville, Georgia, 30046

Employer: Gwinnett County
Phone: 770.822.7915
Website: http://www.gwinnettcountyjobs.com
Address: 75 Langley Drive

Lawrenceville, Georgia, 30046

IT Systems Administrator - Public Safety - ITS Supplemental Questionnaire
* QUESTION 1: Have you been convicted or entered a plea of "Nolo-contendre" for any of the following traffic offenses within the last FIVE years?

Reckless Driving

Fleeing or Attempting to Elude a Police Officer

Vehicular Homicide

Racing

Laying Drags

None
* QUESTION 2: I agree to answer each of the following questions honestly and thoroughly. I understand that the information I provide will be verified throughout the hiring process.

Yes

No
* QUESTION 3: Do you have a Bachelor's Degree in a related field and five (5) years of progressively responsible, systems administration experience i a large scale Information Technology environment?

Yes

No
* QUESTION 4: Do you have experience being the technical lead on a project?

Yes

No
* QUESTION 5: Do you have experience managing systems that are life-critical and are used in a 24/7/365 environment?

Yes

No
* QUESTION 6: If yes, please briefly describe your experience and include your roles and responsibilities. If no, N/A.
* QUESTION 7: Do you have experience writing Crystal reports and/or SQL reports and queries?

Yes

No
* QUESTION 8: If yes, please briefly describe your level of knowledge. If no, N/A.
* QUESTION 9: Describe your previous system management skills and experience you might have that relates to managing a system where the user community includes Public Safety agencies.
* QUESTION 10: Describe your project management knowledge and experience.
* QUESTION 11: List all traffic citations received within the past SEVEN years. You must provide the following information for each: Date(s) Charge(s) Location(s) Disposition (how the citation(s) was/were handled. THIS MUST BE COMPLETED IN DETAIL TO BE CONSIDERED FOR THE POSITION. If not completed, you will be disqualified. If no citation, you must write "N/A".
* QUESTION 12: List all motor vehicle accidents you have been involved in as a driver during the last SEVEN years. You must provide the following information for each: Date(s) of accident(s) Type of accident(s) Citation(s) issued Driver at fault Dispositon of the Case(s) (i.e., how the case(s) was/were handled - pled nolo contendre, paid fine, bond forfeiture, license suspended/revoked, etc.) THIS MUST BE COMPLETED IN DETAIL TO BE CONSIDERED FOR THE POSITION. If not completed, you will be disqualified. If no citation, you must write "N/A".
* QUESTION 13: Has your driver's license ever been suspended and/or revoked for any reason in the last SEVEN years?

Yes

No
* QUESTION 14: If your driver's license has ever been suspended, you must provide the following information: Date(s) of suspension Reason(s) suspended Date(s) reinstated THIS MUST BE COMPLETED IN DETAIL TO BE CONSIDERED FOR THE POSITION. If not completed, you will be disqualified. If no citation, you must write "N/A".
* QUESTION 15: Describe your experience being a team lead/supervisor.
* QUESTION 16: Are you 18 years old or older?

Yes

No
* QUESTION 17: Do you presently hold a valid driver's license?

Yes

No
* QUESTION 18: Have you ever served in the U.S. armed forces? If so, please explain.
* QUESTION 19: If you were discharged from the military for any reason other than an Honorable Discharge, you must explain in detail. If no, you must write "N/A".
* QUESTION 20: If you have ever received a DUI, DWI, or similar offense, please explain. Provide date, location, and disposition of the case. If no, you must write "N/A".
QUESTION 21: If you served in the military, were you ever the subject of any court martials, Article 15, company punishment or disciplinary action?

Yes

No

N/A
* QUESTION 22: Have you ever committed any undetected crimes (crimes that you have not been arrested for)? If yes, please explain. If no, list "N/A" as your response.
* QUESTION 23: Have you ever consumed any alcoholic beverages or used any type of illegal drugs while working? If yes, you must explain in detail (to include date, employer at time, and type of alcohol or drug consumed). If no, you must write "N/A".
* QUESTION 24: Are you currently serving probation for any offense?

Yes

No
* QUESTION 25: If yes to the above question, you must provide the following information for each: Date(s) Charge(s) Disposition of case(s) THIS MUST BE COMPLETED IN DETAIL TO BE CONSIDERED FOR THE POSITION. If not completed, you will be disqualified. If no citation, you must write "N/A".
* QUESTION 26: Have you ever been arrested and/or convicted for a felony offense?

Yes

No
* QUESTION 27: If yes to the above question, you must provide the following information for each: Date(s) Charge(s) Disposition(s) THIS MUST BE COMPLETED IN DETAIL TO BE CONSIDERED FOR THE POSITION. If not completed, you will be disqualified. If no citation, you must write "N/A".
* QUESTION 28: Have you ever been arrested and/or convicted of a misdemeanor?

Yes

No; * Required Question

Gwinnett County

IT Systems Administrator - Public Safety - ITS

Class Summary