Network Administrator

This position is responsible for designing and maintaining the overall function and security of the City of Wilson's networks and the assets it connects.  The role will require exhaustive knowledge of the City of Wilson's enterprise network, as well as the Greenlight FTTH network.  The position will require the ability design and support video, telephone, and Internet services.  The role requires frequent interaction with the Greenlight IT server and applications teams to ensure that all of The City of Wilson's technology offerings are administered in the most secure manner possible.

The purpose of this position is to manage the City's Fiber to the Premise Network and the internal enterprise network.  Successful performance results in the efficient and secure operation of the enterprise network, as well as the municipal owned fiber network: Video, telephone, and Internet services.

Major Duties

• Administers all City of Wilson enterprise networks, including infrastructure design, implementation, configuration, and maintenance of routers, firewalls, switches, VPN hardware, and wireless.
• Aid in the design and administration of the City of Wilson server environment, including Windows, Unix, Sun and Oracle servers, advising on secure implementations. 
• Stay current with security threats, mitigation techniques and industry standards for emerging security issues.  Advise of new solutions and implementations that fit into the network model. 
• Leads training of Greenlight IT personnel on networking and security practices
• Develops baseline usage and security metrics to allow for the detection of abnormal activities
• Works to streamline existing methods of threat detection, and develops new mitigation strategies for potential different vulnerabilities and
• Administers overall network and server security including penetration and vulnerability testing, security audits from internal and external parties.
• Develop and enforce The City of Wilson's policies on security procedures and best practices.
• Maintains optimal routing with peer ISPs through BGP path manipulation and load balancing over peer links
• Administers ISP email server
• Create and maintain full network topology diagram
• Consult with Applications team and develop firewall policies in accordance to need
• Design expansions to new and existing FTTH inside plants, including equipment, transport and necessary applications and licensing
• Administers ETI Servers
• Administers Ookla Speedtest servers
• Deploy and maintain Alcatel and Calix OLT shelves utilizing GPON technologies
• Review scheduling of associated projects and identify any possible conflicts
• Maintain and submit all documentation (as built drawings, progress and issues report, expense reports, timesheets, etc.) in a timely manner
• Install and neatly dress all associated wiring   
• Performs scheduled on-call duty.
• Performs other related duties as assigned.

• Must adhere to department standard operating procedures, city hardware and software policies, and network wiring standards and codes.  These guidelines require judgment, selection, and interpretation in application. 

• None

Education/Experience Requirements

• Knowledge and level of competency commonly associated with the completion of a baccalaureate degree in a course of study related to the occupational field.
• Experience sufficient to thoroughly understand the diverse objectives and functions of the subunits in the division/department in order to direct and coordinate work within the division/department, usually interpreted to require three to five years of related experience.
• Must maintain at least one active certification in a field related to the role; ex. CCNA R&S, CCNA Security, CCNP R&S, CCNP Security, SSCP, CISSP
• Possession of or ability to readily obtain a valid driver's license issued by the State of North Carolina for the type of vehicle or equipment operated.

• CCNA level competency of networking and equipment.
• Knowledge of fiber optic cabling specifications and deployment specifications
• Skill in administering Microsoft Server products.
• Knowledge of Linux or Unix Server products.
• Extensive Knowledge of department and city policies and procedures and federal, state, and local laws and regulations.
• Ability to develop standards and procedures related to security and network design.
• Skilled in planning, organization, and decision making.
• Skilled in oral and written communication.

The work is typically performed while standing, walking, bending, crouching, or stooping.  The employee frequently lifts light and heavy objects, climbs ladders, uses tools or equipment requiring a high degree of dexterity, and must distinguish between shades of color. The work is typically performed in an office, computer room, stockroom, or warehouse, and occasionally outdoors in cold or inclement weather.  The employee may be exposed to noise, dust, dirt, grease, machinery with moving parts, and irritating chemicals.