Senior Public Safety Systems Administrator

Under direction, to support and administer all system-wide functions and technology issues related to the County's public safety computer systems as well as perform other duties as required.

CHARACTERISTIC DUTIES AND RESPONSIBILITIES
 

1. Functions as the Technical Systems Administrator for the County's public safety computer system.
2. Researches best practices for the public safety systems and the related State and County justice systems.
3. Responsible for the detailed analysis of all computing needs, requirements, and business practices for the Waukesha County public safety system functions, and for making appropriate recommendations regarding computerization and design of workflow.
4. Provides training and assistance to all users of the public safety systems in the use and operation of those systems, and provides guidance in the use of processes and procedures...
5. Participates in providing functional oversight of project work and in acting as project coordinator when and where appropriate; assists in directing the efforts of both user and technical staff, including contracted support, to conclude assigned project initiatives.
6. Tests and recommends modifications to application software and implements installation and conversion of application software.
7. Provides system support and technical input to all public safety system related committees and agencies.
8. Researches and analyzes additional software requirements for the public safety systems; evaluates feasibility of purchase in accordance with user requirements and other criteria; and makes appropriate recommendations regarding purchase of software packages.
9. Provides ongoing support and maintenance of applications by analyzing and resolving problems, and by developing software enhancements and modifications to existing systems and purchased software.
10. Develops and conducts training of users on a group or one-on-one basis, including the development of training materials.
11. Assists in the development of database structures, and procedures for security, recovery, backup, and retention.
12. Participates in the administration of overall public safety system security for all users and agencies, including security privileges; maintenance of accounts, geobase, database, and server access; code tables; and law records management.
13. Prepares and maintains detailed records, reports, and system documentation.
14. May oversee the daily work of contracted staff; and may participate in the development and evaluation of requests for proposals and bid responses.
15. Establishes and maintains effective working relationships with co-workers, employees at all levels of the County, and vendors.
16. Performs other duties as required.

QUALIFICATIONS
 
Essential Knowledge and Abilities
 

1. Considerable knowledge of management information systems principles, practices, and technologies.
2. Considerable knowledge of the purchased public safety computer system.
3. Considerable knowledge of application development principles, practices, languages, and technologies.
4. Considerable knowledge of the use of relational databases.
5. Considerable knowledge of the business practices related to Police, Fire/EMS and Dispatch operations.
6. Considerable knowledge of project management principles and practices.
7. Ability to analyze complex information; evaluate alternatives; make appropriate recommendations; and implement solutions.
8. Assist in the design and develop of software for computerized information systems.
9. Ability to organize and prioritize multiple work assignments.
10. Ability to maintain accurate and detailed records, and prepare and present written and oral reports and recommendations.
11. Ability to establish and maintain effective working relationships.
12. Ability to communicate effectively, both orally and in writing.