Health Services Advisor

Are you interested in applying your behavioral and primary health expertise in a housing environment?  Are you passionate about improving life outcomes for people living in poverty in King County?  Can you envision yourself assisting field staff and leadership in addressing the needs of residents with complex health related issues? Do you want to work side by side with colleagues who are leading the national conversation on the intersection of housing and healthcare? If these questions resonate with you, then we invite you to consider joining the Resident Services team at King County Housing Authority, a high performing nationally recognized leader in affordable housing.  KCHA provides innovative and effective housing solutions so that people and communities can prosper.  This position reports directly to the Assistant Director of Resident Services.

We transform lives through housing.

About the Position:
As the Health Services Advisor for KCHA located in Tukwila, Washington, this individual will support the development of a KCHA Health Services Strategic Plan and related policies and practices. Responsibilities will include:

• Operationalizing behavioral and physical health strategies through the creation and monitoring of standard expectations and protocols;
• Providing staff support, consultation, and training related to mental and primary health topics;
• Serving as a strategist for meeting the needs of residents with complex needs related to health;
• Managing a caseload of up to 5 complex situations;
• May serve as an executive level advisor and consultant for situations in which there is a potential loss of housing subsidy related to mental health issues;
• Participating in efforts to design programs and services with the goals of better serving KCHA residents;
• Attending and participating in regular department and division meetings;
• Engaging in ongoing professional development as a process of continuous improvement;
• While the primary work location will be in Tukwila, the Health Services Advisor will be supporting residents and staff at KCHA properties and sites; travel will be required (as needed).

Click here for additional details regarding this position's classification specification.

Required Qualifications:

• Bachelor's Degree in behavioral health or related field and five years of experience within the behavioral health field OR an equivalent combination of education and experience.

• Extensive knowledge of best and emerging practices in the field of health services, particularly in behavioral health.
• Well connected to health services providers.
• Analyzes problems, identifies alternative solutions, and implements recommendations; demonstrates critical, creative, and reflective thinking. 
• Demonstrates responsible personal and professional conduct, which contributes to the overall mission and goals of KCHA; accepts personal responsibility for the quality and timeliness of work; ability to work effectively under pressure in a fast paced environment.
• Proficiency with MS Office to include Word, Excel, Outlook, and database software. 
• Works effectively and efficiently to provide quality service to satisfy service expectations; seeks ways to improve service delivery; demonstrates strong project management skills.
• Applies effective written and verbal communication techniques to convey clear and timely messages to internal and external stakeholders; listens to people's ideas and concerns.
• Work effectively and positively with individuals of diverse cultural and socioeconomic backgrounds and educationally diverse populations; values diversity; treats other with respect. 
• Knowledgeable about the health services landscape in areas such as Accountable Communities of Health; the King County Veterans, Seniors, and Human Services Levy preferred. 

• Consent to and pass a driver's and criminal records background check.
• Must possess a valid driver's license and own or have access to a vehicle to regularly travel between work sites.  Must have an acceptable driving record at time of appointment and throughout employment. 

Application Requirements:
To be considered for this opportunity, you must:

• Complete the online application profile in its entirety.
• Upload a cover letter that addresses how your experience and education qualifies you to perform the essential functions listed in the job announcement. (Cover Letter)
• Upload a detailed résumé of all educational and professional experience. (Résumé)