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City of Costa Mesa

Communications Officer

SALARY
See Position Description
LOCATION

CA, CA

JOB TYPE

FULL-TIME

JOB NUMBER

0231:04/18

DEPARTMENT

Police

OPENING DATE

04/02/2018

CLOSING DATE

Continuous

SALARY
See Position Description
LOCATION

CA, CA

JOB TYPE

FULL-TIME

JOB NUMBER

0231:04/18

DEPARTMENT

Police

OPENING DATE

04/02/2018

CLOSING DATE

Continuous

Description

Click here to read the job flyer.
 
SALARY:
  • Current: up to $68,712 annually (salary range: $51,264 - $68,712)
  • Effective July 8, 2018: up to $70,608 annually (salary range: $52,680 - $70,608)
  • Effective July 7, 2019: up to $72,552 annually (salary range: $54,132 - $72,552)

Under general supervision, to perform skilled work in receiving incoming calls at the City's Communications Operations Center, including requests for police/fire protection services or information, and dispatching of necessary units and equipment for emergency service through the use of telephone, radio, or other communications equipment; and performs related duties as required.
 
CLASS CHARACTERISTICS:
This is the entry level position in the Communications Officer series. Incumbents of this class are trained in department policies, procedures and systems by higher level communications staff. An employee in this class must be knowledgeable of local government operations, police/fire protection system, and geographical layout of the City. Although work is performed within established policies and procedures, it requires exercise of sound judgment in emergency situations. Supervision and assignments are received from a superior both orally and in writing. Work is reviewed by communications supervisors through observation, monitoring of operations, and review of records and reports.
 
Note:   This classification is covered by Agency Shop provisions which require that employees pay union dues or service fees as a condition of employment.  Qualified religious exemptions can be accommodated.
 
APPLICATION AND SELECTION PROCESS:
Please click here to review a list of automatic background disqualifiers for this position.  You must review this information before submitting an application.

All applicants must complete an online City application and supplemental questionnaire. This recruitment may close at any time without notice, therefore prompt application is encouraged.
 
  • THE NEXT APPLICATION REVIEW DATE HAS BEEN EXTENDED TO MONDAY, JUNE 18, 2018.
 
Candidates are requested to provide specific information on their education and experience as it relates to the position. Based upon the information presented on the application, a limited number of candidates who possess qualifications most pertinent to the position will be invited to participate in the selection process. The selection process may include, but is not limited to, the following components: written examination or exercise, physical examination, practical exercise and interview evaluation. Please notify the Human Resources Division 72 hours in advance of the test date if you have a disability which requires accommodation for the testing process.

All employment offers made by the City are contingent upon establishing proof of a prospective candidate's legal authorization to work in the United States and successfully passing all components of the pre-employment process which may include, but is not limited to: comprehensive background investigation, criminal history check (Live scan fingerprint check), polygraph examination, post-offer psychological evaluation and post-offer medical evaluation (may include drug screen).

ADDITIONAL APPLICATION INSTRUCTIONS FOR COMMUNICATIONS OFFICER:
In addition to completing an online City application and supplemental questionnaire, applicants must also submit the following documents:
  1. To be considered for the position, a typing certificate (verifying a speed of 45 wpm corrected or better) must be submitted to the Human Resources Division. Please Click Here for typing certificate requirements and instructions.
  2. Applicants who are Peace Officer Standards and Training (POST) Certified must submit a copy of their Public Safety Dispatcher Certificate. Note: this Certificate is not the same as the one obtained from the POST Basic Course, rather it is awarded after completing probation as a full-time dispatcher at a POST participating agency.  Applicants may be eligible to have the written exam waived.
  3. Applicants who have successfully passed the POST Entry-Level Dispatcher Selection Test Battery (written exam) with a total T-Score of 48 or higher within the last 12 months are encouraged to submit proof (copy of your scores on the issuing agency's letterhead).  Applicants may be eligible to have the written exam waived.
  4. Applicants who have completed the POST Public Safety Dispatcher Basic Course must submit a copy of their Certificate of Completion.

** Please do not submit any other documents other than what is listed above (i.e., resume, etc.), as they will not be accepted or reviewed in the application process. Do not submit any documents until you have submitted your online application. 
 
The above documents(s) can be faxed, mailed, or personally delivered to:
City of Costa Mesa
Attn: Human Resources Division
77 Fair Drive
P.O. Box 1200
Costa Mesa, CA 92628-1200
Fax (714) 754-4943

TO BE CONSIDERED, THE DOCUMENTS LISTED ABOVE MUST BE SUBMITTED TO THE HUMAN RESOURCES DIVISION BY THE NEXT APPLICATION REVIEW DATE OF MONDAY, JUNE 18, 2018.
 
 Note: The provisions of this job bulletin do not constitute an expressed or implied contract.  Any provisions contained within may be modified or revoked without notice.

Essential Functions

Please click here to review the essential functions of the position on the job description link prior to applying for the position.

Qualification Guidelines

Please click here to review the minimum qualifications on the job description link prior to applying for this position. Candidates are requested to provide specific information on their education and experience as it relates to the position by completing all fields of the application and the supplemental questionnaire.  Applications may be rejected if incomplete or poorly completed.

Supplemental Information

PHYSICAL TASKS AND ENVIRONMENTAL CONDITIONS:

Please contact Human Resources for a summary of the essential tasks and environmental factors for this classification.

Employee accommodations for physical and mental abilities will be considered on a case-by-case basis.

Employer
City of Costa Mesa
Phone
(714) 754-5350
Website
http://costamesaca.gov/index.aspx?page=82
Address
77 Fair Drive
Post Office Box 1200
Costa Mesa, California, 92626
Employer
City of Costa Mesa
Phone
(714) 754-5350
Website
http://costamesaca.gov/index.aspx?page=82
Address
77 Fair Drive
Post Office Box 1200
Costa Mesa, California, 92626
Communications Officer Supplemental Questionnaire
* QUESTION 1
I have reviewed the job flyer and the list of automatic background disqualifiers. (Link to review the disqualifiers is listed under the "Application and Selection Process" section of the job flyer.)


* QUESTION 2
I have included all of my work history. For applicants with more than 10 years of work history, you must include your work history over the past 10 years as a minimum.


* QUESTION 3
Briefly discuss your most relevant experience and education as it relates to the essential functions of the job such as those listed in the job description. If none, please note "N/A."
* QUESTION 4
Do you currently possess a valid California Class C Driver's License?


* QUESTION 5
Can you type at a rate of 45 WPM corrected or better? If yes, you must submit a certified and verifiable typing certificate to the Human Resources Division by the review date stated on the job posting. See job posting for typing certificate requirements and instructions.


* QUESTION 6
This position requires possession of, or the ability to obtain, the Emergency Medical Dispatch (EMD) certificate, including Cardiopulmonary Resuscitation (CPR) certification within 12 months of appointment. Are you willing and able to meet this requirement?


* QUESTION 7
Have you completed the POST Public Safety Dispatchers' Basic Course? If yes, you must submit a copy of your Certificate of Completion to the Human Resources Division by the review date listed on the job posting.


* QUESTION 8
Have you successfully passed the POST Entry-level Dispatcher Selection Test Battery (written exam) with a total T-Score of 48 or higher within the last 12 months? If yes, you are encouraged to submit proof (copy of your scores on the issuing agency's letterhead) to the Human Resources Division by the review date listed on the job posting. You may be eligible to have the written exam waived.


* QUESTION 9
Do you possess one year of public safety dispatching experience at a Peace Officer Standards and Training (POST) agency?


* QUESTION 10
If you answered "yes" to Question #9, were you awarded the Public Safety Dispatcher Certificate? (Please note this is NOT the same certificate received upon completion of the POST Public Safety Dispatchers' Basic Course.) If yes, you must submit a copy of the certificate to the Human Resources Division by the review date listed on the job posting. You may be eligible to have the written examination waived.


* QUESTION 11
I understand that I must submit copies of the required certification(s) to the Human Resources Division by the application review date listed on the job posting. Failure to submit copies of the required certifications may result in disqualification of your application. PLEASE NOTE: Do not submit any documents until you have submitted your application for this recruitment.


* QUESTION 12
Have you ever applied for any position within the Costa Mesa Police Department? If yes, list the position(s) and date(s) applied. If no, indicate "No".
* QUESTION 13
Have you ever been disqualified during the background process for any position within a law enforcement agency? If yes, please explain and include the law enforcement agency, date, and reason provided. If no, please indicate "No".
* QUESTION 14
Have you ever been terminated or resigned in lieu of termination? If no, please indicate "No". If yes, please explain.
* QUESTION 15
Have you been reprimanded or counseled for excessive tardiness/absences in the past two (2) years (non medical or family leave related)?


* QUESTION 16
Have you ever sold, furnished, manufactured, grown, or transported illegal drugs (to include prescription medication used illegally)?


* QUESTION 17
Have you used marijuana or steroids within the last two (2) years?


* QUESTION 18
Have you used Cocaine, Methamphetamine, Amphetamine, and/or Barbiturates within the last ten (10) years?


* QUESTION 19
Have you ever used illegal drugs known as PCP (phencyclidine), LSD (lysergic acid diethylamide), Ketamine, Heroin, Opiates, Magic Mushrooms, Ecstasy (MDMA), Bath Salts, illegal injectable steroids or any other "hard" drugs or hallucinogens not listed above?


* QUESTION 20
Please describe your recreational drug use of substances not listed above, over the last five (5) years.
* QUESTION 21
Are you currently living with anyone, or regularly associate with individuals, who are using illegal drugs or involved in illegal activity?


* QUESTION 22
Have you ever been arrested and convicted for a felony offense?


* QUESTION 23
Have you stolen from your current employer (excludes pens, pencils, etc.) within the last two (2) years?


* QUESTION 24
Have you been involved in any theft/shoplifting in excess of $950 in the past five (5) years?


* QUESTION 25
Are you currently on probation, parole, or any other supervised conditions of release from custody?


* QUESTION 26
Have you ever been deemed a "primary" or dominant" aggressor in a domestic violence incident?


* QUESTION 27
Have you been arrested and convicted of a DUI (Driving Under the Influence), or accepted any DUI plea agreement to a lesser charge within the last seven (7) years of the date of this application?


* QUESTION 28
Have you had three (3) or more at fault traffic accidents in the last three (3) years?


* QUESTION 29
Have you received five (5) or more moving violations in the last seven (7) years?


* QUESTION 30
Have you ever engaged in any illegal sex act outlined in the California Penal Code? If yes, please explain. If no, indicate "no".
* QUESTION 31
Have you ever accessed illegal pornography involving children (to include "sexting" pictures of minors), or accessed pornography on a work computer? If yes, please explain. If no, indicate "no".
* QUESTION 32
I understand tattoos shall not be visible while on duty.


* QUESTION 33
I understand that I shall not smoke, or use tobacco and vaping products at any time while on duty.


* QUESTION 34
Have you previously interviewed for this position with the Costa Mesa Police Department within the last six months?


* QUESTION 35
If you are successful in completing the testing process, you may be selected to continue in the background process which includes a comprehensive investigation, fingerprinting, polygraph examination and credit check. Recent drug usage, theft, or other illegal activity may disqualify you. Record must be free from any felony conviction and/or any misdemeanor conviction involving moral turpitude and excessive traffic violations. I understand this requirement.


* QUESTION 36
I understand that an incomplete or poorly completed application may lead to disqualification from the recruitment process and I have supplied all the applicable information in my application. Examples of incomplete/inaccurate information leading to disqualification include, but are not limited to: noting incorrect department, leaving dates of employment blank, leaving reason for leaving employment blank, leaving duties blank or noting "see resume", etc.


* QUESTION 37
I certify that all information I provided is accurate to the best of my knowledge and belief and that purposely providing false information may be grounds for disqualification from the process.


* Required Question