Denton County
Senior Network Engineer - Technology Services
SALARY
$30.17 - $35.00 Hourly
$2,413.85 - $2,800.06 Biweekly
$62,760.00 - $72,801.60 Annually
LOCATION
Denton, TX
JOB TYPE
Full-Time Exempt
JOB NUMBER
18-056
DEPARTMENT
Technology Services
DIVISION
Technology Services - Telephone Dept. - 01.5095
OPENING DATE
04/09/2018
CLOSING DATE
Continuous
SALARY
$30.17 - $35.00 Hourly
$2,413.85 - $2,800.06 Biweekly
$62,760.00 - $72,801.60 Annually
LOCATION
Denton, TX
JOB TYPE
Full-Time Exempt
JOB NUMBER
18-056
DEPARTMENT
Technology Services
DIVISION
Technology Services - Telephone Dept. - 01.5095
OPENING DATE
04/09/2018
CLOSING DATE
Continuous
Description
THIS POSTING MAY CLOSE AT ANY TIME ONCE A SUFFICIENT NUMBER OF APPLICATIONS HAVE BEEN RECEIVED.
The Senior Network Engineer works with minimum supervision, typically regarding matters requiring greater technical expertise. The position designs, installs, and supports enterprise technologies (security, routing, switching, wireless, VoIP) in a complex network environment. The position acts as a mentor and shares knowledge with team members to help develop and improve knowledge, skills and performance. The position serves as a primary resource for problem management and resolution. The Senior Network Engineer is required to provide excellent customer service, resolve problems in a timely manner, communicate effective, and be a positive contributor to the Denton County Technology Services Team. The position acts as a backup to the Network Operations Manager.
Examples of Duties
- Installs, maintains, configures, troubleshoots, and upgrades network equipment (routers, switches, firewalls, VPN, wireless data and voice, uninterruptible power supplies supporting network infrastructure, monitoring software), telephone systems (telephones, voicemail, call center applications, servers), access control, surveillance cameras, cabling, and other infrastructure devices.
- Provides advanced administration for network systems.
- Handles service request escalations from entry and intermediate level positions.
- Acts as a primary resource for problem management and resolution.
- Responsible for following all county security and privacy policies and best practices to protect county information and assets.
- Maintains network security through best practices.
- Maintains network monitoring and management tools.
- Researches, evaluates, tests and recommends new technologies.
- Develops, maintains and communicates project plans and schedules.
- Maintains an accurate inventory database of network assets.
- Performs IP telephony configuration, installation, and repair.
- Designs and manages construction of cabling infrastructure. Ensures cables are labeled according to department and industry standards.
- Orders, maintains, and troubleshoots telecommunications circuits.
- Mentors and trains team members to help develop and improve knowledge, skills and performance.
- Assigns service requests and/or projects to team members as directed by the team manager.
- Continually improve network processes stored in the internal knowledge base.
- Supervises, directs, and leads the team in the absence of the team manager.
- Reviews work product of entry and intermediate positions to ensure adherence to policies, department procedures, and best operational and security practices.
- Recommends ways to improve customer service and efficiency.
- Develops and implements strategies to lower network administration costs.
- Provides budget estimates and recommendations to management.
- Documents all work and maintains related files and records.
- Creates specialized reports as needed. Provides weekly written report to management.
- Regular and punctual attendance is required.
- Performs other related duties as required.
Minimum Qualifications
- High School Diploma or GED and minimum four years of experience in a related field; or an equivalent combination of education and related experience required.
Bachelor's degree preferred.
Cisco Certified Network Associate (CCNA) and ITIL Certification preferred.Position may require various computer or technical related certifications.
Possession of a valid driver's license required. Must obtain a valid Texas driver's license within 90 days of employment.
Must not have any Class B misdemeanor or higher convictions or deferred adjudications. Supplemental Information
To ensure proper delivery of emails please add jobs@dentoncounty.com to your email safe list.
- Employer
- Denton County
- Phone
-
940-349-3080
- Website
- http://www.dentoncounty.com/jobs
- Address
-
401 W. Hickory, Suite 516
Denton, Texas, 76201
- Employer
- Denton County
- Phone
- 940-349-3080
- Website
- http://www.dentoncounty.com/jobs
- Address
-
401 W. Hickory, Suite 516
Denton, Texas, 76201
- Senior Network Engineer - Technology Services Supplemental Questionnaire
- * QUESTION 1
- Failure to accept the acknowledgement statement below can result in your employment application being rejected for failure to meet the minimum qualifications as stated in the job posting. Your application for this employment opportunity will not be reconsidered if you fail to abide by the statements below. COMPLETED APPLICATION ACKNOWLEDGEMENT: I hereby acknowledge that I must complete ALL sections of the employment application, to include the supplemental questions. I understand that failure to enter all relevant work experience in the work history section of the application will result in the rejection of my employment application. I understand that to knowingly make or cause to be made any false statement, omission, or misrepresentation of a material fact in any application, and/or its supplemental questions, shall be grounds for termination. I also understand that I must provide at least THREE references in the "REFERENCES" section of the application. Furthermore, I acknowledge that Denton County does NOT accept resumes in lieu of completed applications. Please enter your initials and today's date as acceptance of this acknowledgement. If you do not accept this acknowledgement, please understand that your application will be rejected.
- * QUESTION 2
- Do you have a high school diploma or GED?
- * QUESTION 3
- Please indicate the highest level of education obtained:
- * QUESTION 4
- How many credit hours have you earned at an accredited college or university? This should include hours earned from completion of a degree, hours earned towards a degree, and/or hours earned but not in conjunction with a degree.
- * QUESTION 5
- I acknowledge that I must provide the Denton County Human Resources Department with an OFFICIAL transcript confirming hours completed as indicated in the question above, should an employment opportunity be offered and accepted. Please enter your initials and today's date as acknowledgement. If you did not indicate completion of credit hours, please enter N/A.
- * QUESTION 6
- Please select the years of full-time experience you have working with server technologies or in a related field: NOTE: YOU MUST COMPLETE THE WORK HISTORY SECTION OF THE EMPLOYMENT APPLICATION TO INCLUDE THE VERIFIABLE FULL-TIME EQUIVALENT YEARS OF EXPERIENCE AS INDICATED OR BE DISQUALIFIED.
- * QUESTION 7
- Please list any computer, network, or technical related certifications that you have:
- * QUESTION 8
- Please describe your background and experience in supporting enterprise technologies in a complex network environment.
- * QUESTION 9
- Please describe, in detail, your experience and proficiency in network technologies including: Cisco routers and switches, Cisco WLC and access points, Cisco AnyConnect VPN, Cisco ISE, and Cisco SecureACS.
- * QUESTION 10
- Please describe, in detail, your experience and proficiency in security technologies including: Cisco ASA firewalls, Cisco FirePOWER, Cisco Umbrella, Econet Sentinel, and Palo Alto Next-Generation security products.
- * QUESTION 11
- Please describe, in detail, your experience and proficiency in data cabling and infrastructure related items including: copper and fiber cabling and terminations, communications room buildout including equipment rack layouts, and grounding and bonding.
- * QUESTION 12
- Please describe, in detail, your experience and proficiency in electrical power technologies including: uninterruptable power supplies and automatic transfer switches.
- * QUESTION 13
- Do you have an ITIL Certification?
- * QUESTION 14
- Do you have a CCNA Certification?
- * QUESTION 15
- Do you possess a valid driver's license?
- * QUESTION 16
- Do you have any Class B misdemeanor or higher convictions or deferred adjudications?
- * QUESTION 17
- Where did you hear about this position?
- * QUESTION 18
- If you selected "Other" in the previous question, please specify how you were referred to this position.
- * QUESTION 19
- Should you be selected for an interview, you will receive a phone call or email with all the necessary information for scheduling and attending your interview. Please see the acknowledgement below. Failure to accept the acknowledgement statement below can delay the processing of your application. By acknowledging the statement you understand you are responsible for checking your phone messages and email address (provided during online application registration) for information pertaining to potential interviews for this job posting. To ensure proper delivery of emails please add jobs@dentoncounty.com to your email safe list. INTERVIEW ACKNOWLEDGEMENT: I hereby acknowledge that all interviews for this vacancy, will be communicated via phone or email. Please enter your initials and today's date as acceptance of this acknowledgement. If you do not accept this acknowledgement, please enter N/A.
- * QUESTION 20
- I understand that no employment contract either expressed or implied is created should I be hired by Denton County. I understand that I will be required to pass a drug/alcohol and/or physical examination prior to employment. I also understand that if I am a new employee, I will be required to complete a six (6) month probationary period. I give my consent to Denton County to conduct a background investigation to include: contacting any current and/or previous institutional employers, reference checks, criminal searches and verification of credentials. Please enter your initials and today's date as acceptance of this acknowledgement. If you do not accept this acknowledgement, please understand that your application will be rejected.
- * Required Question