Community Development Commission
Housing Choice Voucher (Section 8) Case Manager
SALARY
$20.51 - $29.07 Hourly
$42,660.80 - $60,465.60 Annually
LOCATION
Alhambra and Palmdale, CA
JOB TYPE
Regular
JOB NUMBER
18018
DIVISION
Assisted Housing
OPENING DATE
03/07/2018
SALARY
$20.51 - $29.07 Hourly
$42,660.80 - $60,465.60 Annually
LOCATION
Alhambra and Palmdale, CA
JOB TYPE
Regular
JOB NUMBER
18018
DIVISION
Assisted Housing
OPENING DATE
03/07/2018
Description
HOUSING CHOICE VOUCHER (SECTION 8) CASE MANAGER
PROGRAM SPECIALIST II
Community Development Commission
ASSISTED HOUSING DIVISION
$3,555 TO $5,040 per month
Regular and Contract Positions
Positions available in Alhambra and PalmdaleThe Community Development Commission is a dynamic agency with a mission to build better lives and better neighborhoods. The Commission is an industry leader in housing, community and economic development; and forging partnerships with private and public agencies.
POSITION OVERVIEW:
This position performs technical work involving the coordination, implementation and monitoring of Housing Choice Voucher Program and other subsidized programs.
The ideal candidate demonstrates initiative, resourcefulness, and efficient time management skills. The candidate must be able to understand and carry out oral and written instructions and communicate effectively, both verbally and in writing.Essential Job Duties
- Review client applications for rental assistance.
- Maintain accurate records.
- Determine client eligibility based on income, deduction's and allowances, family composition, and compute housing assistance payments and family rental rates according to U. S. Department of Housing and Urban Development (HUD) regulations.
- Process annual recertifications, interim changes and/or moves including obtaining current third party verification of participant information in accordance with program requirements.
- Resolve concerns between tenant, landlord, and the Housing Authority.
- Schedule and conduct group or individual presentations.
- Heavy data gathering and reporting of participant information to HUD.
- Perform other related duties as assigned.
KNOWLEDGE OF:- Modern office practices and procedures, business correspondence, proper English usage, spelling, grammar, and punctuation.
- MS Software (Excel, Word, and Outlook).
- Housing program policies and procedures.
- Effective customer service techniques.
SKILLS AND ABILITIES:- Strong analytical and problem-solving skills.
- Strong oral and written communication.
- Ability to interpret, apply and enforce program regulations.
- Ability to maintain accurate records.
- Ability to prioritize multiple projects utilizing effective time management skills.
- Ability to perform well under pressure in a fast-paced work environment.
- Ability to work with minimum supervision
- Ability to establish and maintain cooperative working relationships with staff, representatives of local government, program participants, community-based organizations and the public.
- Sensitivity to persons from culturally diverse backgrounds, persons with AIDS, and persons that are homeless.
Qualifications
- Associate's degree or completion of two (2) years of undergraduate coursework from an accredited university, college, or community college specializing in Social Services, Human Services, Public Administration or closely related field and one (1) year of directly related work experience in a professional office environment, demonstrating direct customer interfacing experience screening and interviewing a diverse population to determine client eligibility.ORThree (3) years of directly related work experience in a professional office environment demonstrating direct customer interfacing experience screening and interviewing a diverse population to determine client eligibility.
Desirable Qualifications- Work experience with low-income/diverse populations
- Experience in YARDI Software
- Bilingual
*Two (2) years of undergraduate coursework is equivalent to completed sixty (60) units for semester system or ninety (90) units for quarter system.
**Applicants MUST upload proof of education to the application/Neogov at the time of filing (e.g. school verification, transcripts, degree). Failure to submit the required documents will result in your application being rejected.***Work experience must be supported by the experience in your application. "See resume" is not an acceptable answer. Additional Information
- Possession of a valid California Driver's License and a satisfactory driving record is required.
Successful candidates must complete a thorough background investigation, including a fingerprint search and physical evaluation prior to appointment.
NOTE: A resume cannot be substituted for any section of the online application and/or supplemental application.- To receive credit for education, degree and/or official transcripts must be uploaded to application/Neogov at the time of filing. Applications submitted without the degree and/or official transcript and/or supplemental questionnaire will not receive further consideration in the recruitment process.
- A copy of your degree, unofficial transcript, official transcript or a verification letter from your schools Registrar's Office that displays your name, school information, declared major, and total units accumulated, will fulfill proof of education.
Those applicants whose qualifications most closely meet the needs of the Division, will be invited for the examination process, that includes a written examination and interview appraisal.
Human Resources staff will notify all applicants of their application status via email. Candidates are responsible for monitoring correspondence from this office by checking their e-mail account in a timely manner.
Annual salary placement within the range will commensurate with candidate's qualifications.
Section 3 compliant. This is a grant-funded position. Continuation of employment is contingent upon continued funding.
RECRUITMENT NUMBER: 18018
OPEN UNTIL FILLED. APPLY IMMEDIATELY. POSITION MAY CLOSE WITHOUT PRIOR
NOTICE
- Employer
- Community Development Commission
- Phone
-
626-262-4511
- Website
- http://www.lacdc.org
- Address
-
700 W. Main Street
Alhambra, California, 91801
- Employer
- Community Development Commission
- Phone
- 626-262-4511
- Website
- http://www.lacdc.org
- Address
-
700 W. Main Street
Alhambra, California, 91801
- Housing Choice Voucher (Section 8) Case Manager Supplemental Questionnaire
- * QUESTION 1
- Do you have an Associate's degree or completion of two (2) years of undergraduate coursework from an accredited university, college, or community college specializing in Social Services, Human Services, Public Administration or closely related field? If Yes, degree and/or official transcripts must be uploaded to application/Neogov at the time of filing.
- * QUESTION 2
- Please indicate your number of years of directly related work experience in a professional office environment, demonstrating direct customer interfacing experience screening and interviewing a diverse population to determine client eligibility.
- * QUESTION 3
- Describe your experience and scope of responsibility working in a professional work environment screening and interviewing a diverse population to determine client eligibility. Include details of your methods for organizing and prioritizing your assigned tasks. Please indicate N/A, if this does not apply.
- * QUESTION 4
- Please select the years of work experience that best describes your level of experience in the fields of housing, social or community services, banking, urban planning or project management:
- * QUESTION 5
- Describe your knowledge and experience with computer software programs? When and how have you utilized these skills?
- * QUESTION 6
- Describe a time when you had to explain complex information to someone who was either angry or upset?
- * Required Question