Risk and Insurance Administrator

The City of Pasadena is seeking a skilled, diligent and energetic Risk and Insurance Administrator who will provide excellent service to internal and external customers. The qualified candidate will have the distinct opportunity to manage the day-to-day management of government tort claims and recovery activities as well as make sure the City is properly insured. Additionally, they will work closely with both the Workers Compensation Division and the Safety Division of the Human Resources Department. The ideal candidate should have a command of handling insurance and claims matters, enjoy planning and organizing a wide variety of risk management activities, supervising a capable Insurance and Claims Specialist and developing cooperative relationships.

This recruitment is open until filled, with an initial review of candidates scheduled for March 19, 2018.

Must apply online
 

The major responsibilities of this position are listed below. For more detailed information please review the Risk and Insurance Administrator job description.

• Plans, directs, develops, implements, and coordinates the work of the Liability, Claims and Insurance Division, including general liability, property and general insurance administration, loss control and loss prevention. Independently determines time, place and sequence of operations and oversees the execution.
• Purchases and Renews Insurance Policies for City wide programs.
• Handles Liability Claims Against the City.
• Reviews insurance submission for contracts, requisitions, permits, RFPs, etc. to make sure insurance submitted by third parties is in compliance with City's requirements
• Fields public complaints and inquiries; performs fact-finding activities involving the collection, examination, evaluation and interpretation of facts and information submitted through the claims process.
• Preserves evidence; orders payment of claims and prepares releases; prepares and sends notices of insufficiency; orders reject notices and reviews; interviews witnesses.
• Works closely with the City's attorneys regarding claims, liability and insurance matters.
• Supervises assigned staff .

The following list presents the core competencies needed for success in this position.

COMPETENCIES

• Interpersonal and oral communication skills to interact with a variety of contacts utilizing various communication techniques (persuasion, negotiation, and counseling) depending on need.
• Demonstrate a collaborative problem-solving style; considers others' input and feedback in arriving at important decisions.
• Effectively facilitate conflict resolution techniques when dealing with direct reports and other staff, as well as members of the public.
• Functional Knowledge to plan, organize and direct a wide variety of risk management activities.
• Strong attention to detail; monitors situations with attention to detail and full concentration; maintains accurate records; writes complete reports.
• Takes initiative and is often capable, resourceful and inventive when tackling work;
• Takes personal responsibility for the work of the team; analyzes what went wrong when deadlines are missed and work falls short.

EDUCATION AND EXPERIENCE

• Bachelor's degree in Business Administration, Public Administration, Business law, Economics or related field AND
• Four years in the administration and supervision of a risk and claims management program preferably in a local government agency.

SELECTION PROCESS
Those applicants who appear best qualified based on applications submitted may be invited to any combination of written, performance, and oral appraisal to further evaluate their job related experience, education, knowledge, skills, and abilities. Probationary work test period is one year.

VACANCIES
There is currently one vacancy in the City Attorney/City Prosecutor's Office. The resulting eligibility list from this recruitment  may be used to fill this vacancy and similar vacancies in the future.

Must possess a valid California Class C driver's license and comply with the City's Motor Vehicle Safety Policy during the course of employment.