Recreation Aide - TE Food Concession Attendant

OPEN UNTIL FILLED

Under the general supervision of Guest Services Manager or the Concession Manager, to provide timely and efficient services to guests and customers, and operate registers for zoo concessions.  Prepare and distribute basic food concessions to the guests; take stock and inventory of all items sold and distributed through the concession stand; help maintain and stock store before, during, and after each work day.  Housekeeping and cleaning duties are performed as needed throughout the day. 
 
SUPERVISION EXERCISED
 
This position exercise no direct supervision over other employees.

Professionally interact with customers and employees.
 
Operate cash register.
 
Follow cash handling policies and procedures.
 
Prepare food items following specific policies and procedures.
 
Restock concession merchandise.
 
Clean and inspect concession equipment.
 
Assure safe food handling practices.
 
Assure cleanliness of interior and exterior concession areas.
 
OTHER JOB RELATED DUTIES
 
Perform other job related duties and responsibilities as assigned.

Knowledge of:
           
Basic math skills.
 
Proper food handling skills.
 
Excellent customer service skills.
 
Skill to:
           
Interact with zoo guests in a professional and polite manner.
 
Ability to:
           
Read, write and understand the English language and follow written and oral instructions.
 
Provide an excellent guest experience.
           
Establish and maintain cooperative working relationships with those contacted in the course of work, both internally and externally.
 
Follow and embrace the City of Abilene Core Values – Respect, Integrity, Service Above Self, and Excellence in All We Do.
 
Experience and Training Guidelines:
 
Any combination equivalent to experience and training to provide the required knowledge, skills, and abilities may be qualifying.  Knowledge, skills, and abilities may be obtained through:
 
Experience:
           
This is an entry level position, but preference may be given to individuals with previous restaurant or food handling experience.
 
Education/Training:
           
A high school diploma or G.E.D. is peferred.
 
Proper food handling training.
 
License or Certificate:
           
First Aid Certification.
 
Special Requirements:
 
Essential duties require the following physical skills and work environment:
 
Must be able to work a flexible work schedule that may include some nights, holidays and most weekends.
 
With or without accommodation, ability to lift up to 40 pounds.
 
Work outside in a variety of extreme weather conditions.

• Demonstrating through our actions that we hold ourselves and our citizens in high enough regard to do what we say we will do, in the timeframe we commit to.
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• Possessing an unwavering commitment to doing the right things right.
• Consistently adhering to high professional and ethical standards.
• Keeping commitments to our citizens, co-workers, and others.

• Being open and approachable to council members, citizens, and our fellow employees at all times.
• Treating our customers like we would like to be treated.
• Fostering a servant's heart in ourselves and each other by conscientiously doing what is best for the community in all cases.
• Passionately committed to serving others.
• Helping to make our citizens' lives better.
• Finding ways to say yes.

• Delivering on promises made, taking personal responsibility for achieving community-minded goals.
• Leading by example, recognizing the importance of working together to meet everyone's needs, treating everyone with courtesy, dignity, and respect.
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• Communicating regularly and honestly with council members, citizens, and employees.
• Having a can-do attitude.