SUBSTITUTE - Clerical

Job Opportunity

This is a continuous recruitment for an applicant pool to fill temporary vacancies on an as needed basis for the City of Las Vegas. The departments will refer to the pool of applications on file, as needed, to fill vacancies. Applicants who meet the minimum requirements of the position will remain in the pool for 4 months.

This is an hourly level position in the Substitute Program - Clerical. The assigned duties for this position varies depending on the designated department.  The substitute program provides a pool of workers with a variety of skills to work short term assignments (6 months or less) throughout the city. Individuals are paid on an hourly basis and are not eligible for the city benefit package. The grade of this position ranges from HY.4 to HY.10.

What are the required qualifications for this position?
 

• One year of clerical experience.
• High school diploma or GED.
• Some assignments require the ability to type 35 net words per minute.

Position Summary

This position performs routine clerical duties in support of the department operations, acts as a receptionist, assist the public, and provide basic sorting, filing, copying or clerical accounting services. Clerical duties may vary with each assignment. 

Essential Functions

1. Performs a variety of general clerical or record keeping support including filing, data entry, and copying.
2. Type memos, reports, and documents as needed.
3. May perform duties which involve cash handling.
4. May perform receptionist duties.
5. May assist in ordering and inventorying office supplies.
6. May provide customer service to internal and external customers in-person and by telephone and answer general questions.
7. Other duties as assigned.

• One year of clerical experience.
• High school diploma or GED.
• Some assignments require the ability to type 35 net words per minute.

Knowledge of

• Clerical and receptionist procedures and systems
• Knowledge of common office software, such as email, word processing, spreadsheet and database.
• Modern Office procedures, method and computer equipment.
• Common office software, including word processing, spreadsheets, email and calendar at an experienced level.
• Personal computer usage, including navigation techniques in a Windows-based environment at an experienced level.
• Filing techniques and management.
• Basic arithmetic.
• English usage and grammar to effectively communicate orally and in writing.

Skills in

• Common office practices such as filing, coping, and faxing.
• Customer service at the level that meets the organization's expectations.
• Microsoft Word, Excel, Outlook, and PowerPoint.
• Operating common office equipment, to include copiers, faxes, phones, computers, and other program equipment.
• Adjusting priorities in a rapidly changing environment.
• Reading and understanding written instructions and procedures.
• Conveying information effectively.
• Performing work in a safe manner.

Ability to

• Learn and use software specific to the department's operation.
• Understand and retain rules, regulations, polices, and operating procedures of the organization.
• Communicate effectively with individuals from a variety of social, cultural, economic and educational backgrounds.
• Maintain composure when interacting with others.
• Multi-task.

Core Workforce Competencies

Professionalism – Demonstrates core values by being honest, respectful and positive.

Effective Communication – Expresses verbal and written thought in a clear and understandable manner.

Customer Focus – Demonstrates genuine concern and satisfies external and/or internal customers based on the CLV core purpose and values.

Adaptability – Able to effectively modify behavior to suit changing workforce demands.

Problem Solving – Solves problems by considering all causes, solutions and outcomes.

Productive Partnerships – Develops, maintains and strengthens partnerships with others.

Technical and Safety Expertise – Possesses a depth of knowledge, skill and ability in a technical (job) area.