HR Manager - Benefits & HRIS Administration

POSITION PURPOSE

Responsible for the coordination and management of daily HR operations including employment actions, benefits, employee health wellness, compliance, employee programs, HRIS administration, reporting and analysis. Ensures processes, policies and practices are interpreted and applied consistently and effectively; ensures accountability and compliance with all current and applicable state and federal laws related to Human Resources and Benefits Administration, and Agency policies and procedures.

ESSENTIAL JOB FUNCTIONS

• Researches and prepares requests for proposals (RFPs), statements of work (SOWs) and independent cost estimates (ICEs) for procurement of benefit related vendor services from outside vendors and contractors and liaises with vendors and contractors.

• Administers the maintenance of HR related information within the Agency's ERP system and other applicable systems.  Responsible for ensuring all benefit enrollments, new hire data, employee/position changes, and all other HR-related information is updated and entered correctly. 

• Creates and, in conjunction with Information Services Technology, implements Business System Requirements (BSRs) for enhancements/modifications to HR support systems for new processes and procedures or the streamlining of data across systems.

• Exercises problem solving and analytical abilities in a robust information technology production environment to include network database platforms and application software to create, modify, analyze and publish reports for Executive and Senior Staff in various Authority network and application environments.

• Knowledge of current trends in HRIS with a focus on product and service development and delivery. Recommend new and innovative HRIS technology trends. Continuously look for ways to increase both HR knowledge and HRIS applications to fully utilize HRIS system and encourage full usage of technology to better automate HR processes and procedures.

• Reviews, develops, recommends, and administers a cost-efficient, appropriate and competitive benefits program for the Agency.

• Managers all HRIS functions such as, documentation of employment actions, recordkeeping and record retention requirements and complaint resolution processes.  Ensures accurate HR data management for analysis and reporting.

• Evaluates work processes to determine strategies and programs that provide greater productivity and efficiency of department functions.  Documents processes and procedures to reduce errors and omissions exposure and to ensure consistency of practices.

• Create and provide reports for the Affordable Care Act (ACA) regulatory requirements.

• Reviews and audits the various tracking systems on a regular basis to ensure data integrity.

• Assists the Director of Human Resources in carrying out supervisory responsibilities in accordance with the organization's policies and procedures.

• Administers employee benefits programs such as retirement plans; major medical plans; term life and accidental death insurance plans; temporary disability programs; and all lines of voluntary insurance.

• Evaluates and compares existing company benefits with those of other employers by analyzing other plans, surveys, and other sources of information.

• Plans, develops, and/or participates in area and industry surveys.

• Analyzes results of surveys and develops specific recommendations for review by management.

• Analyze current benefits, evaluate the usage, services, coverage, plan experience, competitive trends in benefits programs and provide recommendations regarding program enhancement and cost control.  Ensure plans align with the Authority's strategy and goals.

• Prepares annual benefits budget.

• Develops specifications for new plans or modifies existing plans to: maintain company's competitive position in labor market, and obtain uniform benefit package for the Authority, where possible.

• Develop and execute change management and communication strategies to ensure all parties are fully informed of benefit plan changes and improve employee understanding; promote consumerism, and foster appreciation of the value of all Authority -sponsored benefit programs and services to employees through employment life cycle, including new hires, open enrollment, retirement and respond to day-to-day issues.

• Implements approved new plans and changes by preparing announcement material, booklets, and other media for communicating new plans to employees.

• Conducts employee meetings and arranges for enrollment of employees in optional plans.

• Advises and counsels management and employees on existing benefits.

• Manage the Authority's annual benefits enrollment process.

• Oversees the Authority's Employee Wellness Program.

• Manages the Employee Recognition Program.

• Assists the Director in coordinating the One HART Program.

• Assist with Union negotiations and contracts as it relates to benefits, reports, and statistical data.

MARGINAL FUNCTIONS:

• Performs other work-related duties as assigned.

REQUIREMENTS AND QUALIFICATIONS

Note: An equivalent combination of related education and experience may be substituted for the below stated minimums excluding High School Diploma, GED, Licenses, or Certifications.

Education and Experience:

• Bachelor's Degree in Human Resources Management, Business Administration, or Public Administration, or a closely related field or two (2) years of related experience for each year of college requirement.

• Five (5) years of progressive experience in benefits administration, wellness programs, and employee engagement initiatives.

• Three (3) years of experience in a Human Resources Management role.

• Proven experience managing a self-funded benefits plan.

• Documented skills in HRIS data reporting and analytics.

Machines, Tools and Equipment Used:

• Ability to operate small office equipment, including copy machines or multi-line telephone systems, as well as a computer for both data entry, word processing, and/or accounting purposes.

Licenses/Certifications:

• SHRM-CP or SHRM-SCP (or PHR/SPHR) Certification, highly desired.

MINIMUM KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:

• Ability to oversee the work of a team engaged in providing specific services, completing specific projects, and delegation of tasks as needed.

• Maintaining confidentiality and communicating with tact and diplomacy.

• Ability to work in a dynamic environment that requires the incumbent to be sensitive to change and responsive to changing goals, priorities, and needs.

• Ability to think strategically.

• Ability to perform professional-level work dealing with data, people, and technology that relates to administrative, technical, scientific, engineering, accounting, legal, or managerial skills.

• Ability to manage and mediate conflict.

• Excellent verbal, written and interpersonal skills.

• Ability to organize and prioritize work and to meet deadlines.

• Ability to exercise good judgment and discretion in selecting methods and techniques for obtaining solutions.

• Ability to prepare and edit clear and concise written reports, policies/procedures and production publications.

• Ability to determine individual benefit eligibility.

• Ability to work under stress and interruptions.

• Ability to read and interpret legal documents.

• Ability to set and execute departmental goals and objectives.

• Knowledge of Human Resources Management principles, laws, procedures and best practices and standards of human resources administration.

• Working knowledge of all Federal, State, and local laws and regulations that pertain to Compensation and Classification.

• Creating balanced scorecards for human capital management initiatives to include knowledge of graphical representation of data.

• Knowledge of collective bargaining agreements, Agency policies, procedures, rules and regulations.

• Principles of business and public administration and of employee relations methods and techniques.

• Organizational structure, methods and problems of organizations, workflow and operating procedures, as well as management principles and practices; working knowledge of research techniques and statistics.

• Budgeting policies and practices sufficient to review and analyze reports, operating budgets and internal fiscal documents.

• Supervisory principles, methods and techniques.

• Utilizing personal computer software programs affecting assigned work, in compiling, and preparing spreadsheets.

• Establishing and maintaining effective working relationships with other department staff, management, vendors, outside agencies, community groups and the public.

• Interpreting and administering human resources policies and procedures and in interviewing as applied to discussing and resolving personnel related employee problems and implementing results.

• Preparing and analyzing complex data and numerical computations and comprehensive reports.

• Supervising the operations, programs, and services of the HR Division.

Environmental/Atmospheric Conditions:

• Usual office environment.

• Occasional exposure to chemicals, noise and fumes.

• Subject to all weather conditions.

• Occasional lifting and carrying supplies and equipment weighing up to 25 pounds.

SAFETY: Physical Demands/Work Environment:

• Work is performed in a standard office environment. Incumbent may sometime be located in an outdoor, street, community, or shop environment.

• Ability to hear, see, speak, and perceive color, depth and texture.

• Subject to standing, walking, bending, reaching, stooping, and lifting of objects up to 25 pounds.

• May be exposed to potentially intimidating and/or unreceptive members of the public; may occasionally be exposed to extreme noise and physical harm or fumes and airborne particle.

SUPPLEMENTAL INFORMATION

It is the responsibility of all HART employees to provide a safe and secure environment for HART customers, contractors, visitors and fellow co-workers. HART employees are also responsible for:

• Adhering to stated policies and procedures relating to health and safety, security, and quality management.
• Recognizing and reporting all accidents and hazardous conditions.
• Assisting in the development of workplace safety procedures for their respective departments.
• Promoting workplace safety procedures within their department.
• Adhering to procedures relating to the proper use and care of equipment and materials for which the role has responsibility.

The Agency promotes a safe and healthy work environment and provides appropriate safety and equipment training for all personnel as required.

ADA Compliance: HART is committed to equal employment opportunity for all persons, regardless of race, color, creed, national origin, sex, age, marital status, sexual orientation, gender identity or expression, disability, veteran status or other status protected by Federal or State law.  Reasonable accommodations are available to persons with disabilities during the application process and/or interview process in accordance with the Americans with Disabilities Act.