CASA Coordinator

Open until filled.  First screening of applications begins October 24, 2017.
The Court Appointed Special Advocate (CASA) Coordinator recruits, screens, selects, trains, and supervises volunteers to serve as Court Appointed Special Advocates in the Juvenile Court.  CASA Coordinators are responsible for cultivating and maintaining professional intra- and inter-agency relationships, as well as providing community education and awareness of the CASA Program.

• Engages actively in all aspects of volunteer management, including recruitment, training, supervision, assessment, case assignment, retention, and recognition.
• Delivers exemplary customer service, expeditiously and professionally, to all parties related to or inquiring about the CASA Program.
• Assists in identifying, building collaborations with, and referring CASAs to appropriate community resource agencies.
• Attends and participates in staff meetings, including program development and strategic planning sessions.
• Partners with the Program Supervisor and other CASA Coordinators to develop and implement public relations, marketing, recruitment, and community outreach/education plans.
• Facilitates case support or other program-related meetings and completes all required set-up and follow-through activities.
• Serves as liaison between CASA Coordinators and other groups and agencies to facilitate communication, reimbursements, event participation, procedural improvements, or other items of necessity.
• Assists in the development of both orientation training and in-service training modules and the continual monitoring of training improvements.  Monitors changes or revisions to laws to maintain accurate training materials and information.
• Adheres to CASA Program administrative policies and assures Program compliance with Pima County Juvenile Court (PCJCC) and Administrative Office of the Court (AOC) policies and procedures.
• Contributes to the completion of the CASA newsletter, including suggesting or composing articles, providing volunteer recognition entries, and proofreading.
• Demonstrates understanding of and promotes Model Court concepts and principles to potential volunteers, network providers, partnering agencies, and community agencies.
• Attends and participates in State-level CASA and Support Council meetings, committees, or events as required.
• Compiles and provides required documentation and statistics for monthly and quarterly reports.

A Bachelor's degree from an accredited college or university in behavioral/social science, business, human resources, management, law, or a related field and two years of professional work experience; OR, a bachelor degree and one year of professional work experience combined with two years of experience as a Court Appointed Special Advocate or CASA Peer Coordinator. Other related work experience may include the fields of social work, criminal or juvenile justice, mental or behavioral health, business, human resources, management, or law. OR any equivalent combination of experience, training and/or education approved by Human Resources.