Permit Service Rep I - Reviewing Applications - Posted Until Filled

This is an entry-level, professional, full-time position in the Development Services Department, Permits and Inspections Division. An individual in this position will request, process and respond to customer's requests for permits and similar City services.

• Provide customer service by answering phones; provide information as requested; collect and process payments; respond to email and fax requests for information;

• Welcome general contractors and other visitors; receive plans and applications; advise applicable plan reviewers from other departments that plans are ready for review in the plan review center;

• Clerical duties include: data entry for posting on the City's website, create comment statements and file in appropriate job files; fax or email information; maintain files; maintain office supplies; and run various reports;

• Prepare housing inspection tickets; process health and fire permits; issue licenses to contractors; issue residential Certificates of Occupancy; and may assist in processing residential plan submittals;

• Schedule and coordinate inspections; coordinate and schedule pre-construction meetings; process Center Point Utilities releases; and balance cash receipts; may also preside over pre-construction meetings as assigned;

• Issue commercial permits; prepare and maintain individual files on each commercial project until final inspections are conducted; and issue commercial Certificates of Occupancy;

• Prepare completed commercial files and plans for document retention scanning.

• Perform other related duties as assigned;

• Subject to 24-hour recall.

High School Diploma or General Educational Development Certificate and professional experience in a government permit granting agency or closely related field required; bilingual (Spanish) desired.

The Department of Human Resources & Organizational Development may consider an equivalent combination of education, training and/or experience.