Pasco County
Volunteer at Visitor Information Center - Tourism
$0.00 Hourly
New Port Richey, FL
Temporary
VOLVICT17
Strategic Policy
05/12/2017
Continuous
$0.00 Hourly
New Port Richey, FL
Temporary
VOLVICT17
Strategic Policy
05/12/2017
Continuous
Salary Disclosure/General Description
SALARY DISCLOSURE/GENERAL DESCRIPTION:
Welcome to VIP - Volunteer in Pasco!
Thank you for your interest in becoming a volunteer with the Pasco County Board of County Commissioners and giving back to your community! In Pasco County, we strive to provide excellent public services that meet the needs of our citizens and enhance the quality of life for our residents and visitors.
You can view the VIP Manual at the below listed website, prior to completing the VIP application:
VIP manual
Essential Job Functions
Objective: To serve the visitors of the Pasco County Office of Tourism Development by providing timely, accurate information in a professional, unbiased manner.
Duties: Telephone, Mail, Email, Face-to-Face Customer Service, Other
Telephone: Answer phones promptly and courteously. Record calls. Respond to voice mail messages. Update lodging availability.
Visitor Center: Keep Visitor Center stocked. Contact hotels, attractions, chambers of commerce, event organizations and other partners, and request for additional brochures/magazines/maps.
Mail: Assemble visitor information packets. Print labels from database and affix them to pre-assembled visitor information packets. Print labels, sort, separate and bundle and transport bulk mailings of visitor information packets to mailroom.
Email: Download and respond to email messages on a daily basis.
Face-to-Face Customer Service: Greet visitors, respond to questions and offer suggestions as well as give directions in a professional and unbiased manner. Assist in stocking and arranging brochures and other printed material at the visitor center.
Other Duties: Assist in tracking phone, email, postal and visitor data. Assist staff with projects.
Knowledge, Skills and Abilities
Qualifications:
- Should have great communication skills: written and verbal communication
- Should have a lot of patience when communicating with the customer
- Should be able to maintain their composure even if the customer is being rude
- Should have good listening skills, since most of the time, communication with the customers is done over the phone
- Should be attentive to detailing
Minimum Requirements
Minimum requirements:
- Basic computer skills
- The minimum age for volunteers/volunteer interns is 16 years old.
- Ability to lift and carry up to 25 lbs.
Dress Code: Business Casual/Professional
Additional release forms and background check authorizations may be required prior to the first day of volunteer activities.
- Employer
- Pasco County
- Phone
-
(727) 847-8030
(727) 847-8103 - Website
- http://www.pascocountyfl.net
- Address
-
7536 State Street
New Port Richey, Florida, 34654
- Employer
- Pasco County
- Phone
- (727) 847-8030
- Website
- http://www.pascocountyfl.net
- Address
-
7536 State Street
New Port Richey, Florida, 34654
- Volunteer at Visitor Information Center - Tourism Supplemental Questionnaire
- * QUESTION 1
- I acknowledge and understand that I am applying for an unpaid/voluntary position that is subject to availability.
- * QUESTION 2
- Did you review the age requirements and location of the VIP position?
- * QUESTION 3
- Are you an adult or a minor?
- * QUESTION 4
- What is your student status?
- * QUESTION 5
- What is your employment status?
- QUESTION 6
- If applicant is under 18 years, what is the first and last name of Parent or Legal Guardian and what is the relationship to minor child.
- * QUESTION 7
- Provide the general location - West/East/Central Pasco.
- QUESTION 8
- Are you a DSBPC (District School Board of Pasco County) Career Academy student?
- QUESTION 9
- If you do attend a DSBPC academy, which one do you attend?
- QUESTION 10
- If you are a DSBPC Career Academy student, which school do you attend?
- * QUESTION 11
- Why do you wish to volunteer/intern for Pasco County Government? Tell us about yourself and your experience.
- * QUESTION 12
- I agree to the following General Release and Waiver of Liability: The level of the background check is determined by the Volunteer/Intern position. Note: Sexual Offender/Predator background checks are part of the background check process. The applicant or parent/guardian of the applicant may be required to complete a department specific application and release/waiver prior to commencement of Volunteer/Intern placement. Volunteer/Intern positions are subject to availability and department approval and may be terminated by either party at any time.
- * QUESTION 13
- I agree to the following Acknowledgement of Releases, Waivers and Background Checks: I the above applicant/participant or parent/guardian of above minor application/participant, if accepted to preform Volunteer/Intern service, assume all risk of personal injury and/or property damage from whatever causes arising in conjunction with participation in same. I/We hereby release the Pasco County Board of County Commissioners, the individual members of said Board, the director, agents or other employees of the Board of any liability or contribution to such liability, before, during or after participation and/or transport to and from. I/We further state that the foregoing Release and Waiver of Liability has been carefully read and that I/We understand the contents and have acknowledged the same of my/our own free act.
- * QUESTION 14
- I agree to the following Affidavit of Skills, Abilities, Knowledge and Competency to be Completed by Adult Applicant or Parent/Guardian of Minor Applicant: I the above applicant/participant or parent/guardian of above minor applicant/participant affirm that I or my minor child/ward have the skills, abilities and knowledge necessary to safely and competently perform the responsibilities and duties of the volunteer position or internship that I or my minor child/ward is applying to.
- * Required Question