Human Resources Technician

The City of Berkeley is accepting applications from highly motivated and team oriented individuals for a challenging administrative position in the Human Resources Department. The Human Resources Technician performs technical and administrative tasks requiring specialized knowledge and judgment in the application of human resources policies, procedures and systems.  Positions may be assigned to different programs areas within Human Resources, such as recruitment and examination, classification, compensation and transactions.

Work assignments are generally given in broad statements of goals to be accomplished, and Human Resources Technicians have independent responsibility for the completion of assignments and functions within established guidelines with limited supervision. Work is performed using applicant tracking, personnel and position control, and HRIS software, as well as a variety of computer applications. 

Typical duties may include:

• Responsible for receiving, processing, and reporting all personnel transactions, and operating the payroll/personnel automated system within the City;
• May provide lead direction to office support staff within the assigned unit, including directing and reviewing the work of staff;
• Serves as liaison with departmental payroll staff on personnel status change issues; updates pay-grade tables;
• Audits the work of staff from other departments, responsible for generating the Employee Transaction Forms for accuracy; reviews, verifies, enters, and corrects entries in the payroll/personnel system;
• Oversees the maintenance of the City's position control system, including working with operating departments and the Budget Office to ensure data is accurate;
• May serve as the payroll/personnel Module Leader with responsibility for ensuring the proper operation and administration of the system; serves as liaison with programming and business analyst staff from both the City's Information Technology Department and system vendor;
• Reviews upgrades of the payroll/personnel module, provides inputs for software enhancements, identifies and proposes software changes, and provides training to others in system use and procedures;
• Conducts initial research in various planning aspects of opening a recruitment by reviewing the exam history file; assists with job analysis processes;
• Assists in the recruitment and screening of applications for a variety of City positions; assists professional staff in the completion of special projects and assignments;
• Ensures compliance with contract agreements in posting of vacancies and prepares bi-weekly listing of openings for distribution to City staff; oversees the maintenance of updated mailing lists for job announcements;
• Provides technical support to Human Resources and other City staff in the use of HR online system; sets-up users and access permissions; troubleshoots, analyzes, and resolves technical issues;
• Assists in planning and implementing recruitment plans; prepares recruitment materials; assists in the design, development, and administration of recruitment testing processes, and organizes and schedules test times, sites, and proctors tests;
• Contacts other agencies and other City departments for information relating to salaries, fringe benefit programs, and personal practices and policies; makes computations, charts, reports or narrative summaries; organizes and presents information; responds to survey requests from other agencies;
• Generates scheduled reports and creates reports, as needed;
• Attends job fairs and school career programs;

AND

The ideal candidate will have excellent communication skills, is adaptable and flexible to changing priorities, can handle multiple assignments, and meets deadline.  Also, attention to detail is a must have to be successful in this position.

Knowledge of: Human Resources practices and procedures as they relate to a human resources operation; Methods of personnel record keeping and legal requirements for retention and confidentiality; Office management practices and procedures and methods of work organization and workflow; Proper English usage, including spelling and grammar; and Business computer applications related to the work such as Microsoft WORD, Excel, Access, HRIS, and Applicant Tracking systems.

Ability to: Perform complex support and technical work related to recruitment, classification, and payroll/personnel record keeping functions ;Lead, train, and review the work of support staff; Read, interpret, and explain rules, regulations, policies, and procedures; Identify issues and use initiative and sound independent judgment within established guidelines; Use a variety of computer applications/software related to work assigned effectively with proficiency and familiarity; Communicate effectively and accurately, in writing or orally, in a professional and courteous manner; Manage assigned work accurately and within the established timeline; and Establish and maintain effective working relationships with those contacted in the course of the work.

Applicants must submit the following:

All materials must be received in our office no later than the closing date, at 5:00 p.m. PST. Postmarks, faxes and incomplete applications will not be accepted.  Your application and supplemental questionnaire must be filled out completely. Resumes may also be submitted but are not a substitute for a completed application.

The examination process will consist of:

Applicants passing all examination phases will have their names placed on an employment eligible list that the Human Resources Department will use to conduct final selection interviews. The Human Resources Department will contact applicants directly if selected to participate in the hiring/selection process.

Candidates under final consideration for employment with the City should expect to undergo an employment background / reference check that may include, but is not limited to: employment history, confirmation of educational credentials and degrees, licenses including driver's license, registrations, certificates, and other credentials as part of the appointment process. Some positions, depending on the nature of the work, also require a credit check and a review of Summary Criminal History obtained from the State Department of Justice through Live Scan Fingerprinting.
 

DISCLAIMER: The provisions of this bulletin do not constitute a contract, expressed or implied, and any provisions contained in this bulletin may be modified or revoked without notice. Tests may consist of any combination of written, oral or other exercises or assessment procedures that test content. Components may include, but are not necessarily limited to, typing, math, reading, writing and analytical skills; problem solving ability; computer and software proficiency, or any other job-related knowledge, skill, ability or qualification. The City may, without notice, change or eliminate any particular assessment component or combination of components as needs dictate.

All City employees are required to provide services as Disaster Service Workers in the event of an emergency / disaster.