Nursing Clinical Administrator (Administrator II)/ Student Health & Wellness Center (Updated)

Under the general direction of the Director of the Student Health Center (SHC), the Associate Director reports on a multitude of projects in order to promote a health care facility that provides a welcoming environment to a diverse student body population where their health care needs are addressed quickly and efficiently.  Typical activities include, but are not limited to:

• Incumbent will establish and communicate clear goals, ensuring effective use of available resources on a daily basis by managing the clinical operations for both San Bernardino and Palm Desert Campuses which includes reviewing the patient and nursing schedule, approving nursing absence requests, coordinating coverage and adjusting the scheduled appointments, as needed to provide a smooth and seamless experience for students. This will require the incumbent to provide direct nursing services to patients when there is a shortage and nursing coverage is needed.
• The Incumbent will work closely with the Medical Chief of Staff in coordinating and attending case management meetings and consult with Counseling & Psychological staff to ensure appropriate integration of treatment plans that address the needs of each student.
• Incumbent leads front/back office meetings to improve patient flow with a focus on student centered quality customer service.
• Incumbent is responsible for the recruitment process of nursing staff and making hiring recommendations to the Student Health Center Director.
• Incumbent reviews clinical staff skill-set/annual nurse competencies checklist, coordinates training, facilitates nurse peer review, conducts annual performance evaluations for nursing staff and provide feedback to staff on a regular basis when issues arise. 
• Incumbent participates in health center procurement decisions for clinical related purchases and the overall budget planning process.
• Incumbent assists director in monitoring health center statistics in support of budgetary needs and forecasting for future clinical services. 
• Incumbent will act as liaison between Information Technology Department staff, third party vendor(s) and Student Health Center and will assist with supervision of the EMR system and ensure that monthly audits are performed in accordance with the Health Insurance Portability and Accountability Act (HIPAA).   
• Incumbent oversees, coordinates and directly participates in accreditation activities.
• Incumbent collaborates with the campus Nursing Department providing internship opportunities and or rotation cycles for a select group of undergraduate and graduate students each quarter. 
• Incumbent will (in the Directors absence) attend all campus meetings as well as the CSU campus director/nursing division meetings and State conferences to remain current with trends and developments in college health administration.
• Incumbent will chair the Health Center Infection Control Committee and participate in the Quality Improvement Committee and the Risk Management Committee reviewing incident reports and providing follow through.
• Incumbent directly supervises approximately 13 staff members including licensed/unlicensed clinical support staff for the Health Center and Clinical Laboratory. 
• Incumbent chairs monthly nursing meeting and keep nursing staff updated on issues and changes in procedures and serve as a resource to nurses keeping the lines of communication open between nursing staff and other department units.
• Incumbent establishes triage protocols and coordinate special programing and clinical services offered to specific population of students such as the Athletics Department, Coyote First Step, EOP and International Student Programs.
• Incumbent establishes RN protocols to evaluate, assess and treat patients establishing an RN clinic on high volume days.
• Incumbent plans and implements annual campus flu and other specialty clinics coordinating with all clinical and ancillary health center employees to meet the needs of students and staff.
• Incumbent assists with in-service training and special programs. Facilitate orientation of new nursing staff members and student interns as needed.
• Incumbent serves as the Safety and Preparedness Health Center Coordinator and chairs Emergency Preparedness Health Center Committee as well as conducts quarterly drills from emergency evacuations as well as other drills that will require staff and students to stay in the building.
• Incumbent interacts regularly with campus Environmental Health and Safety Physical Plant departments.
• Incumbent designs, coordinates and implements emergency operations procedures.
• Incumbent maintains contemporary core competencies related to this position by attending conferences, completing continuing education units, reviewing pertinent literature, participation in professional associations and engaging in other professional development opportunities.
• Incumbent participates in the Division of Student Affairs and University committees.
• Incumbent will complete other duties as assigned. 

Education and Experience Qualifications:

•  Bachelor's degree in Nursing from a regionally accredited university. Minimum  three years supervising/managing licensed clinical nursing staff, including the design, development and direction of health related programing and services and fiscal management of financial resources.
• Professional licensing as a Registered Nurse in the State of California, certification, and/or credential verification is required
• Motor Vehicle Records/Licensing Check is required

• Recent record of increasingly responsible professional leadership experience in a healthcare facility is essential along with the ability to interpret and communicate policies and procedures efficiently and effectively;
• Possess highly effective interpersonal and communication skills to include excellent oral and written skills;
• Familiarity with University and system-wide policies and procedures, especially campus policy manuals related to appointment and evaluation of faculty;
• Have working knowledge in managing conflict and dispute resolution;  
• Work collaboratively with a diverse group of people including, administrators, faculty, staff, department chairs, academic student employees, union representatives and the external community;
• Ability to comprehend and digest large amounts of information, and the ability to be flexible to adjust to competing priorities and work assignments;
• Demonstrate excellent organization and problem solving skills and have a proven track record for showing an ability to work effectively under pressure, and responsive to multiple priorities;

• Hearing and speaking to exchange information in person and on the telephone.
• Dexterity of hands and fingers to operate a computer keyboard and various medical equipment.
• Observe/Seeing to assess injuries.
• Reaching overhead, above the shoulders and horizontally.
• Pushing or pulling wheelchairs.
• Bending at the waist, kneeling or crouching during medical or emergency situations.
• Lifting up 25 lbs.

A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position.

The person holding this position is considered a `mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

California State University, San Bernardino is an Affirmative Action/Equal Opportunity Employer.  We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, or protected veteran status. 

This position may be "Designated" under California State University's Conflict of Interest Code. This would require the filing of a Statement of Economic Interest on an annual basis and the completion of training within 6 months of assuming office and every 2 years thereafter.  Visit the Human Resources Conflict of Interest webpage link for additional information: https://www.csusb.edu/human-resources/current-employees/employee-relations/conflict-interest

This position adheres to CSU policies against Sex Discrimination, Sexual Harassment, and Sexual Violence, including Domestic Violence, Dating Violence, and Stalking. This requires completion of Sexual Violence Prevention Training within 6 months of assuming employment and on a two-year basis thereafter. (Executive Order 1096)

Documentation of Immunity to Hepatitis B and Varicella or immunization series; TB clearance; Tetanus/Diphtheria vaccine documented within 10 years is required.