ELIGIBILITY WORKER I (SR-12) (HILO) - HAWAII ISLAND



Job Details

ELIGIBILITY WORKER I (SR-12) (HILO) - HAWAII ISLAND
Employer

State of Hawai'i

Salary

$2,738.00 - $4,381.00 Monthly

Location
State of Hawaii Executive Branch
Job Type

Various

Job Number

218221

Department ND

Human Services

Opening Date

06/02/2018

Closing Date

Continuous

Bargaining Unit

03

Recruitment Information

Recruitment Number 218221 - Hilo,  Hawaii Island Employment Only.

Note: The starting monthly salary is at the minimum rate of pay advertised above.

A continuous recruitment may be closed at any time. The notice of the last day to file applications will be posted on the Civil Service Hawaii State Government Jobs page of our website.

Duties Summary

As an entry level trainee, the Eligibility Worker I receives training in the philosophy, goals, functions, policies and procedures of State and Federal Public Assistance programs; recommends and/or determines eligibility for public assistance on selected cases; and performs other related duties as assigned.

The objective of the State and Federal Public Assistance programs is to ensure that individuals and families have or are provided with sufficient resources to obtain food, clothing, shelter, medical care and other essentials. This is accomplished by: 1) determining the eligibility of applicants/recipients for public assistance; 2) orienting applicants/recipients to services available; and 3) directing applicants/recipients to appropriate sources for assistance.

Minimum Qualification Requirements

To qualify, you must meet all of the following requirements:

Basic Education/Experience: A high school diploma or equivalent or experience on a continuous basis which demonstrated a high degree of verbal skill and the ability to read, comprehend and apply written directions, and perform basic mathematical computations, including percentages and averages is required. This experience may be met from part-time and/or unpaid work.

General Experience: Three years of work experience which involved meeting and dealing effectively with people and which demonstrated the ability to: 1) establish and sustain positive relationships with people; 2) provide and elicit pertinent information; and 3) recognize and identify basic human needs and motivations.

Examples of qualifying work experience include: 1) a para-professional who maintained close and continuing relationships with clients; and 2) a para-legal assistant or life insurance salesperson who has established a positive relationship with clients in providing and eliciting information and providing advice/guidance.

Examples of non-qualifying work experience include: experience as a retail store sales clerk, general office clerk, car insurance salesperson, or service station attendant.

Substitutions Allowed: Relevant substitutions as described in the Minimum Qualification Requirements, will apply

NOTE: The State Recruiting Office (Department of Human Resources Development - HRD) may request official program or course descriptions to verify course focus and content.

The information provided above represents a summary of the complete Minimum Qualification Requirements. To view the Requirements in their entirety, please CLICK HERE.
 

03082:040912:03:AK

Other Information

PUBLIC SERVICE LOAN FORGIVENESS (PSLF) PROGRAM
The PSLF Program is a federal program that is intended to encourage individuals to work in public service by forgiving the balance of their federal student loans.  To qualify, the individual must have made 120 qualifying payments while employed by a qualifying employer.  For more information, please click:  https://studentaid.ed.gov/sa/repay-loans/forgiveness-cancellation/public-service

ELECTRONIC NOTIFICATION TO APPLICANTS
The Department of Human Resources Development will use electronic mail (email) to notify applicants of important information relating to the status and processing of their applications as part of our ongoing efforts to increase operational efficiency, promote the conservation of green resources, and minimize delays and costs.

Please ensure that the email address and contact information you provide is current, secure, and readily accessible to you. We will not be responsible in any way if you do not receive our emails or fail to check your email-box in a timely manner.

TESTING INFORMATION
The examination for this recruitment will be conducted on an unassembled basis where the examination score is based on an evaluation and rating of your education and experience. It is therefore important that your employment application provide a clear and detailed description of the duties and responsibilities of each position you held.

In-person interviews and/or further testing in Hawaii may be required at the discretion of the hiring agency. If in-person interviews and/or further testing are required, applicants who meet the minimum qualification requirements and are referred to the vacancy must be available to participate in person and at their own expense in this phase of the selection process.

Applicants are encouraged to submit their applications as soon as possible. In addition to employment availability and score, the referral of qualified applicants may be based upon other factors including date of receipt of the application.

The State of Hawai'i complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities.  If you require reasonable accommodations in completing an application, any pre-employment testing, or otherwise participating in the selection process, please call 808-587-0936 for assistance.

CLICK HERE for further information about Equal Employment Opportunity, the Merit Civil Service System, Citizenship and other requirements, Reasonable Accommodation, Veterans Preference, Examination Requirements, and the State Recruiting Office's Levels of Review.

YOUR JOB BENEFITS WITH THE STATE OF HAWAI'I

Click on this link:  https://hidhrd.adobeconnect.com/p2v443ex9w0r/ for information regarding the wonderful benefits the State of Hawai'i has to offer employees.

The State of Hawaii offers its employees who are members of the civil service a range of benefits. Some benefits are offered as a result of collective bargaining agreements and changes may occur.
A summary of these benefits, which is based on full-time employment, is listed below.

Note: Benefits for NON-CIVIL SERVICE appointments will be provided by the hiring department at the time of interview.


With Civil Service modernization, effective July 1, 2002, employees appointed to temporary positions may also gain membership in the civil service upon satisfactory completion of an initial probation period of at least six months. As a temporary member of the civil service, you will be eligible to apply for promotion and transfer opportunities to permanent as well as other temporary positions. You may also enjoy other rights and benefits afforded to members of the civil service, with the exception of return rights and placement rights associated with a reduction-in-force of a permanent member of the civil service.


Paid Holidays

You may be eligible for 13 paid holidays each year; 14 holidays during an election year.


Paid Vacation

You may earn vacation leave at a rate that other employers find tough to match – 21 days each full year from the FIRST year of employment. This compares to an average of 10 days offered by private companies. You may accumulate up to a total of 90 days (720 hours) of vacation.


Paid Sick Leave

You may earn sick leave at the same rate as vacation – 21 days per year from the FIRST year, and there is no limit on the amount you can accumulate. Expectant mothers may also use sick leave for pre-natal or post-natal check-ups or any illness related to pregnancy. Plus, unused accumulated sick leave may eventually be used to increase your retirement benefits in certain situations.


Other Leaves

Reasonable time off with pay may be provided for jury or witness duty, a death in the family, some military duty, and donation to the Blood Bank. Leave sharing donations may be granted to eligible employees who have serious personal illnesses or injuries or need to care for a seriously ill or injured family member. Various leaves without pay may also be granted with full re-employment rights.


Health Insurance

The State pays a part of the premiums for each employee's enrollment in a State sponsored Medical, Drug, Vision, and Dental Plan. For more information, visit the Employer Union Trust Fund website www.eutf.hawaii.gov for coverage and options.


Group Life Insurance

The State provides a free life insurance policy for employees.


Retirement Plan

The State contributes to a retirement plan for eligible employees. Generally, employees under the Hybrid Plan with 10 years of credited service and who have reached 65 years of age or have 30 years of credited service and have reached 60 years of age may retire and receive benefits. To find out more about the options you have, go to http://ers.ehawaii.gov.


Premium Conversion Plan

Participating employees may increase their take-home pay by having the State deduct the cost of health care premiums before payroll taxes are withheld.


Flexible Spending Accounts

Eligible employees can reduce their federal and state income taxes and social security taxes through a tax-savings benefit program called Island Flex. This program allows employees to set aside money from their paychecks to pay for out-of-pocket health care expenses and eligible dependent care expenses on a BEFORE-TAX basis.


Transportation Benefits

Participating employees may increase their take-home pay by having the State deduct qualified transportation expenses (i.e. eligible parking fees, monthly bus passes for TheBus, fare coupons for The Handi-Van, Vanpool Hawaii participation fee, etc.) through pre-tax payroll deductions.


Deferred Compensation

The State offers employees a voluntary pre-tax retirement savings plan designed to give employees a tax break today and an opportunity to build a retirement nest egg through voluntary payroll deductions. Several types of investment options are available.


Temporary Disability Insurance

Qualified employees may be eligible to receive benefits for a disability caused by a non-work related injury or illness under this program.


Social Security

As an employer, the State also contributes to an employee's social security account.


Promotions & Transfers

For employees with membership in the civil service, the State offers promotion and transfer opportunities throughout the State Executive Branch.


Training & Continuing Education

The State supports developmental activities related to an employee's work. In many departments there are numerous in-service training opportunities available. Sabbatical leaves with pay are available for qualified employees.


Travel Expenses

The State may pay for certain business related travel expenses including mileage reimbursement for use of a personal car during work, airfare, meals and lodging expenses for trips to neighbor islands or out of state.


Incentive & Service Awards

The State has a program that recognizes employees for their years of service and provides cash awards for their superior accomplishments and other contributions that improve State operations.


Union & Collective Bargaining

Employees have the right to join the union for collective bargaining with the State and employee representation. Some employee unions provide discounts, insurance and other opportunities. Employees may also decide not to join a union, however, employees are required to pay union service fees unless the employee's job is excluded from collective bargaining.


The above information is solely intended as a summary of the benefits available to State of Hawaii employees and is subject to change. Whether or not you are entitled to a particular benefit will depend on your specific appointment and employment status (included, excluded, exempt, non-exempt). Please refer to the appropriate collective bargaining agreement or executive order and all applicable laws, rules, policies, or plan documents for further details. Nothing herein shall be deemed as creating an employment contract, promise of employment, promise of continued employment, or obligation of any kind on the part of the State of Hawaii.



CLICK HERE for more information on the State of Hawaii's Benefits At-A-Glance.



The State of Hawaii is an Equal Opportunity Employer


 

Revised 01/13

01
APPLICANT'S ACKNOWLEDGEMENT - REQUIRED SUPPLEMENTAL QUESTIONS
The responses you provide to these Supplemental Questions will be used in combination with your application to determine whether you meet the qualification requirements and/or your final score. Failure to provide detailed and complete information may result in your application being rejected or receiving a lower score. Do not submit a resume in place of completing the Supplemental Questions.

You must submit verification (e.g., copies of official transcripts or diploma as directed below) in order to receive credit for education. In general, proof of education downloaded from and/or submitted through the internet will not be accepted. Education obtained outside the United States must be comparable to education earned at an accredited school in the United States. We also reserve the right to request further information about your academic program, evidence of comparability, or an original transcript.

To receive credit for substitute, temporary assignment, or volunteer experience, applicants must submit an official letter of verification. The letter should include the job title, employment dates, number of hours worked, a description of the duties performed, and a contact name and phone number.

Any information you submit may be verified. Supporting documents must be either electronically attached to your application or submitted to our office as soon as possible. Our mailing address is: State of Hawaii Department of Human Resources Development, 235 South Beretania Street 11th Floor, Honolulu, Hawaii 96813. Documents should be identified by job title and recruitment number.
  • I acknowledge I have read, understand, and agree with the above.
02
APPLICANT'S ACKNOWLEDGEMENT (Continued)
Applicants must meet all the requirements for the position they are seeking as of the date of the application, unless otherwise specified. In general, concurrent experiences and/or education will not be double credited unless otherwise specified. Your possession of the required amount of experience will not in and of itself be accepted as proof of qualification for the position. The overall paid or unpaid experience must be of such scope and responsibility as to conclusively demonstrate that you have the ability to perform the duties of the position. Our calculation of experience will be based upon a full-time, 40-hour work week. Part-time experience will be pro rated. Example: Twelve months of experience at 20 hours/week will be pro rated to six months of experience. Also, hours worked in excess of 40 hours/week will not be extra credited. Example: Twelve months of experience at 60 hours/week will be credited as one year of experience, not one and a half years.
  • I acknowledge I have read, understand, and agree to all of the above.
03
APPLICANT'S ACKNOWLEDGMENT - MINIMUM QUALIFICATION REQUIREMENTS (Complete information and details)
The information provided in the job announcement represents a summary of the complete Minimum Qualification Requirements. A live link to the complete Minimum Qualification Requirements was provided to me in the job announcement.
  • I acknowledge I have accessed the link provided, and have read, understand, and agree to all the above.
04
EMPLOYMENT AVAILABILITY
Check the following conditions of employment for which you are interested and available.
  • Permanent Full-time
  • Permanent Part-time
  • Temporary Full-time
  • Temporary Part-time
05
GENERAL EXPERIENCE REQUIREMENT
Do you have at least 3 years of work experience as described in the Minimum Qualification Requirements?
  • Yes
  • No
06
If you answered 'NO' to question number 5, state 'N/A'. If yes, identify each experience you would like us to consider. The information for each employer should include:
A. Employer name, your job title, employment dates (month/year to month/year), and number of hours worked per week.
B. Description of this employer (government agency e.g., Dept. of Human Services, etc.; private social services provider; self employment, etc.); services provided and clientele served.
C. Describe the department/section you worked for, your primary function and your major duties and responsibilities?
D. Describe your work experience in each of the following areas below (1-3). Include your specific role, the steps you took, and what happened as a result of your involvement. Give examples.
1) Establish and sustain positive relationships with people.
How did you do this? With whom did you interact, i.e., patients, co-workers, customers, etc.? Was this interaction direct, i.e., face-to-face or via telephone or other electronic device? How often, i.e., daily, weekly, monthly, only as needed, etc.? What was the duration, i.e., weeks, months, years, etc.? What was the purpose of the interaction?
2) Provide and elicit pertinent information.
How did you do this? For what purpose? What kind of information? Who was involved?
3) Recognize and identify basic human needs and motivation.
Give examples of the needs and motivations you needed to recognize and identify. How did you do this? For what purpose? Who was involved?

E. Describe your supervisory experience, if any. Include the number and titles of positions supervised, dates and a description of your duties.

F. How did your duties and level of authority differ from your supervisor?
07
SUBSTITUTION OF EDUCATION FOR GENERAL EXPERIENCE
Please indicate if you are using the education substitution for the general experience requirement.


To receive credit for your academic training, you MUST SUBMIT a legible copy of your OFFICIAL TRANSCRIPTS by attaching it to your online application
  • I am not using this substitution.
  • I have at least six (6) semester credit hours of coursework in psychology, sociology, social work or other behavioral science.
  • I have a Bachelor's Degree in Psychology, Sociology, Social Work or other Behavioral Science.

* Required Question

Employer
State of Hawai'i

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