Communications Operator



Job Details

Communications Operator
Employer

City of Brookings, South Dakota

Salary

$18.30 - $22.27 Hourly

Location

Brookings, SD

Job Type

Full-Time, Non-Exempt

Job Number

May2018b

Department

Public Safety

Division

E-911

Opening Date

05/15/2018

General Information

Must work various shifts as assigned, to include midnight, day, and evening hours.  Holidays and weekend availability required. Under the supervision of the Communications Commander and Chief of Police, is responsible for providing Enhanced Emergency 911 dispatching services through answering all calls for emergency services and maintaining radio contact with the Police Department, Fire Department, Ambulance Service, Sheriff's Department and all other public entities relating to emergency services.  Employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.  Must have ability to function effectively under stressful conditions.

Minimum/Preferred Qualifications

  1. High school diploma or G.E.D. equivalent required.
  2. Minimum of one year full-time experience in a full-service law enforcement communications center preferred.
  3. Current certification in Emergency Medical Dispatching and CPR preferred.
  4. Current certification as Full-Use NCIC Operator preferred.
  5. Current South Dakota 911 Operator Certification preferred.
  6. Basic knowledge and experience with the use of both local area and State networked computer systems and their components or similar computer network experience; telephone and/or E911 telephone systems, two-way radio systems and other general dispatch equipment.
  7. Ability to demonstrate good communications skills both orally and in writing.
  8. Ability to maintain a professional relationship with outside agencies, departmental personnel and the general public.
  9. Ability to successfully pass extensive criminal history background investigation to include no serious misdemeanor, felony or domestic violence convictions.
EXAMINATION, TESTING AND CERTIFICATION
  1. Successful competition in written and/or oral interviews.
  2. Current South Dakota 911 Operator Certification or ability to obtain certification within one year of appointment.
  3. Current certification in Emergency Medical Dispatching and CPR or ability to obtain within one year of appointment. 
  4. Current NCIC Full-use operator certification or ability to obtain within one year of appointment.
  5. Other such examinations as deemed appropriate and necessary by the City.
  6. Pre-employment screenings may include, but are not limited to:  references, criminal background, drug/alcohol testing, and physical exam.

Supplemental Information

The City of Brookings is an Affirmative Action/Equal Opportunity Employer
 
The City of Brookings does not and shall not discriminate on the basis of actual or perceived race, color, sex, creed, religion, ancestry, national origin, familial status, disability, marital status, gender identity, or sexual orientation which results in the unequal treatment or separation or segregation of any person, or denies, prevents, limits or otherwise adversely affects, or if accomplished would deny, prevent, limit or otherwise adversely affect the benefit or enjoyment by any person of employment, membership in a labor union organization, ownership or occupancy of real property, a public accommodation, a public service or an educational institution.

2018 CITY OF BROOKINGS PUBLIC SAFETY DISPATCH/OFFICE BENEFITS AT A GLANCE
 
The City of Brookings believes our employees are truly our most valuable asset and are essential to our continued success. This is why we proudly offer a comprehensive and valuable benefits package designed to fit the need of our employees and their families.  Those meeting eligibility requirements can choose to participate in the following benefits:

  •  Vacation:  Vacation hours are accrued as follows: 6.67 hours earned per mo to five years; 10.0 hours per mo after 5 years; 13.33 hrs per mo after 10 years and 16.67 per mo earned after 20 years.  Vacation leave may be used during your 6 month introductory training period.  However, you may not use more vacation hours than in your vacation accrual balance.
  • Holidays:  You will receive 11 paid holidays per calendar year to include a floating holiday with no waiting period for use of holidays.  The floating holiday must be used prior to the payroll cut-off in December.
  • Life Insurance:  The city pays your premium for 1X your annual salary of term life insurance and 1X your annual salary for AD&D insurance.  There is the option to purchase additional term life insurance in $10,000 increments up to $250,000 at your own cost based on age.  Dependent life is available ($5,000 for spouse and $2,000 for each child) for $1.26 per month cost to employee.  New employees must apply for life insurance within the first 30 days of hire.
  • South Dakota Retirement System includes Retirement and Long Term Disability benefits:  SDRS is a state retirement system benefit that is a mandatory requirement for non-temporary city employees working 20 or more hours per week. You are required to participate by putting in 6% of salary per month and City of Brookings matches 6%.
  • Longevity Benefit:  Longevity is $5.50 per month per year of service after completing five years of continuous full-time employment with a cap of 30 years.
  • Wellness Benefit:  If you choose to join a locally accredited wellness/fitness center, the City will reimburse regular, full-time employees 50% of the monthly membership fee, up to a maximum of $25.00 per month.  In order to be eligible for reimbursement, you must present proof of attendance of an average of three (3) times per week or twelve (12) times per month during that month which is to be reimbursed. 
  • Health Insurance:  The City currently pays 85% of health premiums for employees and the employee pays 15%.  The health coverage is effective on 31st day of employment. Currently, the employee share of the Single rate is $80.98 per month; Emp/children - $139.00 per month; Emp/Spouse - $173.15 per month and Family - $214.90 per month.  Deductible is $300 per person; $600 family with 70/30 co-pay.  Max out of pocket is $1800 per person/$3600 family.   Prescription drug benefit has a co-pay based on each specific type of drug with no deductible.  New employees must complete enrollment paperwork within 30 days of start date.
  • Dental Insurance:  Coverage for employee, employee/spouse, employee/child(ren), and family.  The City pays 75% of the single premium towards all levels of Dental insurance.  Currently, the employee dental premium rates are:  Single - $10.82 per mo; Emp/Spouse - $50.68 per mo; Emp/Child(ren) - $53.00 per mo; and Family - $83.36 per month.  New employees become eligible for dental insurance the first of the month following 90 days of employment.
  • Vision/Hearing Insurance:  Employee rate is $2.66 per mo; employee/spouse is $10.96 per mo; emp/children is $14.59 per mo; and family is $20.79 per mo.  The City pays 75% of the single premium toward all levels of the Vision/Hearing insurance.  New employees become eligible for vision insurance the first of the month following 30 days of employment.  This is a voluntary vision plan with a $10 co-pay for exam and no co-pay for lenses or frames of a specific type if you go to an in-network provider.  The hearing plan includes a $70 allowance towards a hearing examination every 24 months for adults; annually for dependent children.  A $500 hearing aid allowance per ear is allowable every 60 months for adults; every 24 months for dependent children.  
  • Sick Leave Accrual:  Sick leave hours accrue at 12 hours per month with no waiting period up to a maximum of 1500 hours.  After 10 years of service and upon termination of employment, any unused accumulated sick leave up to 1500 hours maximum will be paid out at ten percent (10%) of the employee's currently base hourly rate, plus one percent (1%) additional for each year of service beyond 10 years.
  • Employee Assistance Program:  Connections, Inc. EAP provides employees and their eligible dependents with three hours of local professional face-to-face assessment and problem-solution planning per problem/incident annually with a credentialed mental health, family/marriage counselor, or addictions counselor.
  • AFLAC:  Various voluntary benefits to include cancer insurance, intensive care insurance, accident insurance, disability, specified heath, etc. are available through AFLAC representatives.
The summary benefit information is for informational purposes only and is not intended to create a contract.
 

Employer
City of Brookings, South Dakota
Address
520 3rd St., Suite 230
P.O. Box 270
Brookings, South Dakota, 57006
Phone
(605) 697-8668
(605) 697-8636
Website
https://www.governmentjobs.com/careers/cityofbrookings

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