HOUSE MANAGER



Job Details

HOUSE MANAGER
Employer

Town of Cary

Salary

$9.75 - $14.00 Hourly

Location

Cary, NC

Job Type

Temporary, Part-Time

Job Number

18-00882

Department

Parks, Recreation and Cultural Resources

Division

Cultural Resources

Opening Date

04/25/2018

Closing Date

Continuous

Description


The House Manager for the Cary Arts Center and The Cary Theater oversees public areas of the performing arts venues affiliated with the Town of Cary and does related work as required. The House Manager also manages all ushers and assists with greeting patrons, ensuring that the overall experience of each patron is enjoyable and safe.

 Work is performed under the general supervision of the Program Specialist - Audience Development, and includes related work pre and post - show. This is a part-time (10 - 19 hours per week), flexible position. General event shifts occur days, nights, and throughout weekends. 

Typical Tasks

The position entails a high level of customer interaction, requiring a professional demeanor and image.

Assists with training and managing of ushers and house staff for all performances;

Coordinates all volunteer and/or unpaid workers;

Assists with the set-up of pre-show receptions;

Oversees merchandise displays related to events and helps maintain the tidiness of the public spaces, as well as any artwork or advertisements that are on display.

Manages multiple projects and responsibilities;

Provides stellar customer service and strong leadership, motivating and inspiring staff to perform to the best of their abilities;

Will cross-train on basic box office procedures as needed.

Performs other job-related duties as required.
 

Knowledge, Skills and Abilities

Requires the ability to maintain a professional demeanor and image, as this is a customer facing job;

Must have the ability to deal with the public in a firm and tactful manner, while representing the Town of Cary and the highest quality, programs that are offered.

Requires excellent verbal communication skills.

Requires the ability to maintain and establish effective working relationships with others.

Requires the ability to understand and carry out verbal and written instructions.

Must be able and motivated to acquire knowledge of the policies, procedures and services of the centers, divisions and departments;

Must be able to complete assignments accurately and prior to established deadlines with limited supervision.

Will occasionally need to lift heavy items, such as boxes, up to 25 pounds.

Must be able to work variable hours, including occasional weekends and nights, depending upon the events scheduled and the need for training of new staff.

Minimum and Preferred Qualifications

Any combination of education and experience equivalent to graduation from high school with 1 - 2 years of experience working in theater operations.

Requires CPR and First Aid certifications,  or the ability to acquire these certifications upon hire with supplied training.

Prefers candidates who are passionate about the performing arts.

Requires ability to work part-time, non-traditional hours including days, nights, and weekends, as dictated by the Town of Cary's performing arts schedules.

Requires drug testing and background check (which may include criminal check, education verification and credit history review) prior to employment.

Town of Cary Benefits Breakdown
for Regular Full and Part-time Employees

 

40 Hours (Full Time/Regular)

Medical, dental, and vision insurance

Optional dependent coverage

Employer-paid life insurance for employees and their dependent

Optional supplemental life insurance

Employer-paid accidental death insurance and short-term disability pay

Contributory retirement program

Five percent employer contribution to a 401(k) or 401(a) supplemental retirement program

Optional 457 deferred compensation program available

Flexible spending accounts

Vacation, sick, holiday, civil, military and parental leave

Tuition assistance program

Employee credit union

C-PHIT Wellness Program

Performance awards program

Employee assistance program

21 Hours or More (Part Time/Regular)

Medical, dental, and vision insurance

Optional dependent coverage 

Employer-paid life insurance for employees and their dependents

Optional supplemental life insurance

Employer-paid accidental death insurance and short-term disability pay

Contributory retirement program

Five percent employer contribution to a 401(k) or 401(a) supplemental retirement program

Optional 457 deferred compensation program available

Flexible spending accounts

Vacation, sick, holiday, civil, military and parental leave

Employee credit union

C-PHIT Wellness Program

Performance awards program

Employee assistance program

 20 Hours (Part Time/Regular)

Medical, dental, and vision insurance

Optional dependent coverage

Employer-paid life insurance for employees and their dependents

Optional supplemental life insurance

Employer-paid accidental death insurance and short-term disability pay

Optional 457 deferred compensation program available

Flexible spending accounts

Vacation, sick, holiday, civil, military and parental leave

Employee credit union

C-PHIT Wellness Program

Performance awards program

Employee assistance program

No 401(k)or401(a) plan or retirement participation available 

01
Are you available to work a flexible schedule, including days, nights, and weekend shifts, as described in the job post?
  • Yes
  • No
02
Please list any days, nights, and/or weekends that you are regularly unavailable to work.
03
Do you have CPR and First Aid Certification? If not, are you able to gain certification if hired?
  • Yes
  • No
04
Do you have experience in supervising or coordinating volunteers or other non-paid workers? If yes, this must be reflected in your work history.
  • Yes
  • No
05
Do you have customer service experience? If yes, you will be asked to describe this experience in the next question.
  • Yes
  • No
06
Please describe your experience with customer service. If none, please enter, "N/A".
07
Do you have at least 1 - 2 years of theater related experience? If Yes, this must be reflected in your work history.
  • Yes
  • No
08
Please describe any experience that you have in stage, event, or theater management. This experience can be related to time spent with any organization, individual presentations, or educational background.
09
Please tell us briefly why you are interested in this position.

* Required Question

Employer
Town of Cary
Address
316 N. Academy Street, Human Resources

Cary, North Carolina, 27513
Phone
919-469-4070
Website
http://www.townofcary.org

Apply

OnlineApplication

Warning! You are using Internet Explorer 8. Some features of the Online Application are not fully supported in this version. Please upgrade to a later version of Internet Explorer for optimal performance.

Loading ...