Revenue Cycle Systems Coordinator

The University of South Alabama Health System helps people lead longer, better lives through its excellence in education, research and medical care. With more than 3,600 employees, USA's health network includes USA Medical Center, USA Children's & Women's Hospital, USA Mitchell Cancer Institute, USA Physicians Group and the USA College of Medicine. Each year, our team of 180 physicians, 240 residents and fellows, 70 advanced practitioners and 800 nurses handle some 185,000 clinic visits and 350,000 outpatient procedures. The USA Health System delivers 2,800 babies a year, more than any other regional hospital, and treats patients through some 60,000 emergency room visits annually. 

In addition to advanced and innovative patient care offered at University hospitals and clinics, USA's medical education programs provide first-class training experiences for the next generation of physicians and scientists. The USA Health System delivers excellence in care while improving the quality of life for residents across the Gulf Coast.

The USA Health System is managed by the USA HealthCare Management, LLC.

Provides technical and training support to Revenue Cycle staff, administrative staff, technical staff, physicians, and nurses to ensure specific Revenue Cycle department implementations (registration, insurance, and patient scheduling) function properly and in accordance with enterprise-wide solutions; manages hospital-wide Revenue Cycle project life cycles in accordance with enterprise level Information Services strategic planning; validates and implements Revenue Cycle initiatives (registration, insurance, and patient scheduling), which support the successful adoption of computer applications into the organization's operations, appropriate to the level and needs of the audience; recommends operational procedures to ensure the function of Revenue Cycle implementations; establishes and maintains working relationships with representatives of USA computer services, hospital information services, clinical information services, vendors, and other technical support groups; functions as a liaison between Revenue Cycle application services and administration, department leaders, information services staff, and vendors; collaborates with Revenue Cycle departments to utilize Access Management initiatives and Revenue Cycle Applications to improve operations and department workflow; identifies and troubleshoots problem areas related to Access Management initiatives and Revenue Cycle Applications in consultation with service leaders, technical staff, physicians, and nurses; prepares resource allocation analysis for proposed Revenue Cycle projects; prepares and presents written and oral presentations to organizational leadership related to Revenue Cycle; participates in development, interpretation, and education of Revenue Cycle policies and procedures; communicates with administrative and departmental staff, technical staff, physicians, nurses and vendors in person and via the telephone; uses appropriate customer relation skills; documents day-to-day activities, information services knowledge base materials and procedures; develops and updates user documentation; abides by and enforces all compliance requirements and policies and performs these responsibilities in an ethical manner consistent with the organization's values; adheres to departmental and hospital policies, including confidentiality; communicates and uses appropriate customer relation skills with physicians, patients, families, and other hospital staff in person and via e-mail and telephone; accepts and completes all duties positively and without conflict; cooperates, helps others, and improves the performance of the department; utilizes cost effective practices in performing all aspects of the job; responds to overhead pages and digital pagers; assists with the orientation of new employees; completes all mandatory educational and hospital requirements and participates in improvement activities as needed; adheres to current Infection Control and Safety standards; utilizes proper body mechanics when moving equipment and/or supplies that are necessary to perform essential functions; requires minimal supervision to safely perform essential functions; regular and prompt attendance; ability to work schedule as defined and additional hours as required; related duties as required. 

Bachelor's degree in business, computer science, or a directly related field from an accredited institution as approved and accepted by the University of South Alabama and two years of experience implementing and/or maintaining computer systems in a healthcare setting. 

Monday - Friday
8:00 a.m. - 4:30 p.m.


*Note - position title and minimum requirements were modified on 5/23/18.  If you previously applied, you do not need to reapply.