ADMINISTRATIVE SERVICES MANAGER (FINANCIAL MANAGEMENT/BUSINESS INTELLIGENCE)

Arlington County seeks a high performing, technically competent, and environmentally-oriented Administrative Services Manager to join our progressive Solid Waste Bureau (SWB) team. The SWB provides and regulates trash and recycling services to the County's estimated population of 220,000 and is actively seeking strategies to reduce waste generation to meet the County's Zero Waste goal. The Administrative Services Manager will define operational and programmatic issues and generate innovative ideas to develop or improve existing systems within the SWB. The incumbent will also manage a small team to provide critical SWB support in the areas of administration, budget, performance management, business intelligence, technology integration and strategic plan implementation, and will report to the SWB Chief.

Specific duties include:

• Developing and analyzing performance metrics for the Bureau, utilizing the data collected to formulate recommendations to SWB leadership;
• Managing the implementation of the Bureau's strategic plan, including tracking and managing the completion of listed action items;
• Providing centralized administrative and human resources support for the SWB, including coordinating recruiting and On-boarding of new employees, hiring a significant temporary workforce during leaf collection season and managing the Bureau's timekeeping and payroll responsibilities through the County's Human Resources Information System (HRIS);
• Providing centralized financial management for the Bureau, including developing and monitoring SWB's budget using Microsoft Excel and other software, managing the Bureau's purchasing requisitions and P-Cards, and billing and collecting fees for SWB services;
• Responding to customer inquiries through Arlington County's Government Response and Memorandum System (GRAMS);
• Coordinating safety observation tours, and managing driving records and drug testing lists;
• Training and coaching SWB management on administrative, financial, and human resources policies and procedures; and
• Supervising one Administrative Technician II, one Senior Trades Worker IV, and one Administrative Technician I.

Minimum:  Bachelor's degree in Business Management, Environmental Management, or related field, plus progressively responsible experience in program administration and/or management which includes use of data analysis and business intelligence.

Substitution: Additional relevant experience may be substituted for the education requirement on a year for year basis.

Desirable: Preference may be given to candidates with experience in one or more of the following:

• Developing, documenting, and managing business processes and procedures including customer service;
• Implementing performance management systems and metrics;
• Working with Budget Management and reporting systems;
• Using Business Intelligence software and dashboards (Power BI, etc.); and/or
• Education and/or experience with sustainability principles especially as it relates to Zero Waste Management philosophy.

The applicant must possess, or obtain by the time of appointment, a valid motor vehicle operator's license from the applicant's place of residence or the applicant must have the ability and willingness to use alternative methods of transportation to perform assigned duties and responsibilities at locations other than the primary worksite. If the applicant possesses or acquires a license, the applicant must authorize Arlington County to obtain, or the applicant must provide a copy of the applicant's official state/district driving record. Any offer of employment may be contingent upon a favorable review of the applicant's driving record.

Work Hours: Monday through Friday, 8:00 a.m. to 5:00 p.m.

Please complete each section of the application. A resume may be attached, however, it will not substitute for the completed application. Your responses to the supplemental questionnaire are considered part of the selection process and are required for this position. Incomplete applications will not be considered.

The official title of this position is Management Analyst.

This position is listed as "open continuous." Interested applicants are advised to submit their applications as soon as possible. Applications will be reviewed and qualified applicants referred on a continuous basis. Interviews will be conducted on a regular basis throughout the recruitment with candidates whose qualifications best fit our needs. If your application is received later in the recruitment process, it may not be reviewed or considered. The application process will close when the position has been filled or when a sufficient number of qualified applications have been received.