Public Safety Records Technician



Job Details

Public Safety Records Technician
Employer

City of Aurora

Salary

$17.21 - $24.13 Hourly

Location

Aurora, CO

Job Type

Full-Time Regular

Job Number

18-00079

Department

Police Department

Opening Date

04/30/2018

Closing Date

Continuous

Summary of Job Duties

*This is a repost for this position and will remain open until position is filled, however is subject to close at any time without prior notice.  If you have applied for this position within the last 6 months please do not reapply as your application may not be reviewed.  Thank you.*

The Aurora Police Department is looking for an efficient, customer service driven individual who will be responsible for collecting, storing, and disseminating criminal information and reports to Police personnel and the public.

City of Aurora, Colorado
It is an exciting time to work for the City of Aurora, we're growing and looking for dedicated and collaborative individuals to join our team of talented and valued employees. Excellent organizations have a set of principles, or core values, that are used to implement their mission and vision. Those values represent the touchstone for the organization, guiding the decisions of the individuals and the organization. At the City of Aurora, we demonstrate our excellence by modeling the CORE 4 Values of:  Integrity, Respect, Professionalism, and Customer Service, and we welcome all who share these values to apply.
 
Why Work for Aurora?

  • Make a difference in the lives of real people every day
  • Diverse community
  • Competitive total compensation package
  • Well-Funded General Employees Retirement Plan
  • Light rail station minutes away
  • On-site fitness center and wellness programs
  • Internal educational programs to assist with career advancement
  • Access to innovation work spaces


The Aurora Police Department
The Vision of the Aurora Police Department is to be the safest largest city in America.  In 2014 we moved one step closer to our vision by being named the Safest Largest City in Colorado and the 16th overall safest city in the nation.  Within the Aurora Police Department there are four separate divisions:  Operations; Metro; Compliance and Professional Standards; and Business Services and employees over 800 Civil Service and Career Service employees whose mission is to Make Aurora Safer Every Day.  

The Police Records Division is a 24/7 operation with Public Safety Records staff working one of the following shifts:  Day, Swing, and Graveyard.  There is a bidding process once a year to determine the work schedule for the following year. 

Despite the changes in Colorado law, the City of Aurora maintains a drug free workplace.  A positive test of marijuana is grounds for disqualification and ineligibility for employment with the city for one year or termination once hired.

To be employed by the Aurora Police Department you will need to successfully pass a background check, polygraph test, and fingerprint screening, along with other conditions of employment; drug test and verification of employment.  Because of this, there is a longer recruitment process, we thank you in advance for your patience.
 

Primary Duties and Responsibilities

  • Prepares and monitors computer generated reports
  • Tracks, distributes, files and scan documents
  • Composes and types responses for police information requested by the public, both by phone and in person
  • Works extensively with Law Enforcement personnel both internally and from other jurisdictions
  • Maintains complex record keeping and reporting systems
  • Researches and solves report, record and identification problems
  • Gathers, checks, compiles and prepares a variety of information for administrative and statistical reports
  • Follows record dissemination laws, policies and procedures
  • Operates a variety of office machines
  • Maintains, modifies and updates multiple data bases in local, State and National computer systems
  • Composes and switches messages to law enforcement
  • Performs additional duties as assigned

Minimum Qualifications

Education:  

  • High School Diploma or GED.  Selected candidate will be required to submit proof, in the form of official transcripts of the highest level of educations attained by the applicant that is indicated on the application and/or resume prior to date of hire

Experience:  
  • 2 years of general clerical experience including extensive data entry and customer service experience
Preferred Experience:
  • Experience working in a judicial or law enforcement environment

An equivalent combination of education, training and experience that demonstrates required knowledge, skills, and abilities may be considered.


Licenses and Certifications:  
  • CCIC/NCIC certification preferred
  • This position may require the incumbent to occasionally use personal equipment (e.g. vehicle, cell phone, tools, etc.) in the course of their employment
Knowledge: Knowledge of office practices and procedures; business English; manual and computer filing systems; complex record keeping systems; Word; Windows.

Abilities: Ability to establish and maintain effective working relationships with employees and citizens; handle stressful situations with tact and diplomacy; communicate effectively both orally and in writing; perform complex data entry activities; and work any shift (Days, Nights, Wekends) including holidays.

Skills: Skill in passing a typing test at a minimum of 40 net words per minute.

Working Conditions

Physical Demands:

  • Light to sedentary physical work requiring the ability to lift 40 pounds with or without assistance
  • Frequent lifting, carrying, walking and standing
  • Hand/eye coordination to operate computer keyboard
  • Vision to read and interpret reports, documents and other written information
  • Frequent speech communication and hearing to maintain communication with employees and citizens
 Work Environment:
  • Works primarily in clean, comfortable environment with shared work stations and equipment
  • Shift work to include days, nights, working weekends and holidays
 Equipment Used: 
  • Frequently uses computer keyboard and telephone, fax machines, copiers and microfilm equipment
  • This position may require the incumbent to occasionally use personal equipment (e.g. vehicle, cell phone, tools, etc.) in the course of their employment
______________________________________________________________________
For Veterans points:  Please show all of your employment history, including military service and related documentation (DD214) on the application.
            
The City of Aurora is an equal opportunity employer.  We are required by state and federal agencies to keep certain statistical records on applicants.  It will not be used in any way to discriminate against you because of your sex, race, age, sexual orientation, creed, national origin, disability or military status, gender identity, unless related to a bona fide occupational qualification as defined by the Colorado Civil Rights Commission and the Equal Opportunity Commission.
                                         
If you need assistance in completing this application, please feel free to contact our office at:  303-739-7225 or visit us at 15151 E Alameda Pkwy., Suite 3500, Aurora, CO 80012.
 

LEAVE BENEFITS
Holidays
The city provides the following 10 paid holidays to all regular and introductory employees:
  • New Year's Day
  • Martin Luther King Day
  • Presidents' Day
  • Memorial Day
  • Independence Day
  • Labor Day
  • Veterans Day
  • Thanksgiving Day
  • Thanksgiving Holiday (day after Thanksgiving)
  • Christmas Day
 
Personal Leave
The city provides twenty-four (24) hours of personal leave to full-time employees each January 1 following the completion of one year of continuous service and 2080 worked hours (excluding over-time).   A pro-rated portion of personal leave is provided after the first six (6) months of continuous service and again at twelve (12) months continuous service.
Annual Leave
Employees accrue annual leave after the successful completion of their Introductory Period. Accruals for Annual Leave for full-time regular employees are:
0-2 years of service 12 days
2-4 years of service 13 days
4 years of service 14 days
6 years of service 15 days
8 years of service 16 days
10 years of service 17 days
12 years of service 18 days
14 years of service 20 days
15 years of service 23 days
 
Part-time and full-time employees working less than forty hours per week shall accrue annual leave on a pro rated basis according to the number of hours worked.
Sick Leave
All regular employees excluding elected officials accrue Sick Leave upon their date of hire. All regular Career Service employees accrue 104 hours of Sick Leave for each 2080 hours of work. There is no maximum on the amount of sick leave that can be accrued.
Employee Leave Sharing Program
The City offers an Employee Leave Sharing Program in order to assist with income protection for full-time and part-time regular employees when an employee must be absent from work due to catastrophic medical hardship to the employee, spouse or child(ren).
City employees may voluntarily donate Annual, Personal and Sick Leave hours to a qualified employee.
Emergency Leave
Any regular or introductory employee may be allowed, at the discretion of the Department Director, up to 5 working days or 40 hours paid time off in the case of a death involving an employee's immediate family or in the case of a natural disaster involving the employee.
Civil Leave
Any regular or introductory employee who is summoned for jury duty or is subpoenaed in an official capacity during a regularly schedule work day will be given paid time off.
Military Leave
Any regular or introductory full-time employee who is a member of the National Guard or the Reserves will receive a maximum of 15 (eight-hour) paid days per calendar year.
BENEFIT PLANS AND PROGRAMS
Medical, Dental and Vision Coverage
The city offers four (4) medical plans; two (2) dental plans; and one (1) vision plan to regular employees (and their eligible dependents) to choose from. Medical, dental and vision coverage is effective the first day of the month following date of hire.
Life Insurance
Life insurance is provided to regular employees in the event of death at no cost. In addition, regular employees are covered by the Accidental Death and Dismemberment benefit, which provides for additional benefits in the event of accidental death or serious accidental injury. Eligibility for life insurance begins on the employee's date of hire.
Employees may elect additional life insurance coverage on themselves through the city’s voluntary life insurance plan. Life insurance coverage is also available for dependents.
Flexible Spending Accounts
Regular employees may participate in the City's flexible spending accounts program. This program allows employees to increase their tax savings by making pre-tax deposits to a Health or Dependent Care Spending Account to pay for work-related dependent care expenses and certain unreimbursed health expenses.
Retirement
All regular Career Service employees participate in the General Employees Retirement Plan (“GERP”) which is a defined benefit pension plan. For 2013 participants will contribute 6% of their pre-tax earnings each pay period. The City of Aurora matches each employee's contributions. GERP credits interest on contributions while they remain with the Plan.
When employment with the City ends, participants may be eligible for a monthly retirement benefit, depending on their age and length of service. Alternatively, terminating participants may elect to receive a lump sum distribution of their contributions, interest and vested City contributions instead of a monthly benefit.
Long Term Disability
When a regular employee cannot work for a prolonged time because of serious injury or illness, you need help with more than your medical bills. Long Term Disability Insurance (LTD) can replace a portion of your salary while you are unable to work. Full-time regular Career Service employees are eligible for LTD after completing 6 months of continuous service. After a period of 90 days, you may receive up to 60% of your current base pay.
Deferred Compensation (IRS Section 457)
At an employee's option, participation in a Deferred Compensation program through the City of Aurora is available. Deferred Compensation provides pre-tax savings to employees who participate through automatic payroll deduction. It is a program that assists you in saving additional monies for your retirement. There are many investment choices offered by each of our Deferred Compensation providers. Your pre-tax dollar investment(s) grow each payday while interest accumulates.

01
**Complete and thorough responses to the following questions are necessary in order to be considered for this vacancy and move to the next step in the recruitment process.** The Records Section is open 24/7 so shift work and the ability to work weekends, evenings, and holidays will be required. A Police Records Clerk works either a day, swing, or graveyard shift. Are you able to accommodate this work schedule?
  • Yes
  • No
02
Please describe your level of expertise using a PC. Include all software you are familiar with, the proficiency level, types of documents you have created and/or utilized, along with your keyboarding skills in WPM and how that was determined. If this question is not answered in full, you will not be considered for this position.
03
Do you have at least two years general clerical experience or an equivalent combination of education and training that includes extensive data entry and customer service experience?
  • Yes
  • No
04
If you answered YES to Question 3, please elaborate on your relevant work experience.
05
Do you have any work experience in a judicial or law enforcement environment?
  • Yes
  • No
06
If you answered YES to Question 5, please elaborate on your relevant work experience.
07
Are you currently CCIC/NCIC certified or have been certified within the past 5 years?
  • Yes
  • No
08
If selected, you will be a civilian member of the Aurora Police Department. Therefore, the selected candidate will be required to successfully complete a drug screening, thorough police background check and polygraph examination. Are you still interested in competing for this position?
  • Yes
  • No
09
Have you used marijuana within the last year (12 months)? This question will be asked again in the selected applicant's polygraph and background, so please answer truthfully.
  • Yes
  • No
10
Have you used illegal drugs within the last five (5) years? This question will be asked again in the selected applicant's polygraph and background, so please answer truthfully
  • Yes
  • No

* Required Question

Employer
City of Aurora
Address
15151 E. Alameda Parkway

Aurora, Colorado, 80012
Phone
(303) 739-7225

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