Housing Support Specialist



Job Details

Housing Support Specialist
Employer

Housing Authority of the City of Los Angeles

Salary

$51,043.20 - $62,774.40 Annually

Location

Los Angeles, CA

Job Type

At-Will Non-Exempt

Job Number

18-011

Department

Section 8

Opening Date

02/02/2018

POSITION IS OPEN UNTIL FILLED
 
Please go to http://www.hacla.org/careers for details of this position and to apply.

Definition:
The Housing Support Specialist is responsible for providing collaborative intensive coordination and client's needs assessment to grant-funded clients including but not limited to people who are living with HIV/AIDS, WorkForce Development and related or other grants.   Provides support service strategies to clients who have a history of homelessness, mental health challenges and housing instability in an effort to gain access and maintain health, mental health,  housing and vocational stability.

Examples of Duties / Knowledge & Skills

Examples of Essential Functions:
  • Serve and advocate with sensitivity for clients of Grant Funded Positions including but not limited to Housing for Persons with AIDS/HIV Program (HOPWA), WorkForce Development and Section 3.
  • Conduct home visits.
  • Provide outreach, resources, intake and assessment of clients to determine client needs and provide referral services.
  • Conduct intensive case management and develop goal oriented service plans which consist of short and long range services to ensure housing retention and improvement of health and well-being.
  • Develop and monitor progress of high acuity clients housing service plan.
  • Link clients to resources that will result in housing stability, including substance abuse services, benefits counseling, mental health and community services in Los Angeles County to ensure that they are connected to the most appropriate services that will meet their needs.
  • Teach a model of Tenant Empowerment Success Strategies to include Housing Search Assistance, Independent living skills, such as budgeting and being a good tenant/neighbor and maintaining a clean unit that is decent, safe and sanitary.
  • Respond to crisis phone calls from owners and tenants to directly link clients to external service providers for immediate intervention.
  • Attend meetings and trainings to improve skills and knowledge of best practices in Permanent Supportive Housing and HIV/AIDS related issues.
  • Collaborate and network with Community Based Organizations, Housing Specialists and Case Managers and other services providers including medical to address and facilitate concerns that will prevent client evictions, property management concerns and clients who are not responsive to the Housing Authority.
  • Prepare reports and perform other duties as assigned.

Minimum qualifications & Requirements

Qualifications:

Minimum of 2 years of experience as a Housing Specialist, Case Manager, or Support Service Provider with similar population: knowledge of community resources in Los Angeles County required. Graduation from a four year accredited college with specialization in Social Work/related field or relevant experience required. Master's degree in Social Work/related field or relevant experience preferred.
 
Knowledge, Skills, and Abilities:
Strong interpersonal, written and oral communication skills.

Ability to multitask indirect and direct tasks on a daily basis to include skilled and concise documentation.

Knowledge of HIV/AIDS related issues, mental illness, substance abuse, domestic violence, homelessness and aging that affect low income and multi-ethnic communities where barriers to affordable housing negatively impact targeted population and program outcomes.

Knowledge of Tenant Based Rental Assistance, Project Based Rental Assistance and Permanent Supportive Housing Models with an emphasis on high and low acuity clients.

Knowledge of case management needs for chronically unemployed or under employed.

Excellent listening skills with the ability to provide crisis intervention and good judgement when the Housing First Model is compromised.

Proficient in Microsoft Office (Word, Excel, Outlook).

Special Requirements:
Current and valid California "C" driver's license, car and insurance with good driving record.
 

Supplemental information

EXAMINATION:
Applications will be reviewed for relevant experience, education, and training.  Applications must be detailed and complete for proper evaluation. Resumes may be included but may not be submitted in lieu of application content.  Only the most qualified applicants will be invited to the testing process, which may include any combination of oral, written and/or performance examination. Applicants must pass each phase of the testing process with a rating of 80% or higher to continue in the selection process. Examination will consist of both oral and/or written examination(s) designed to measure skills and abilities related to workers' compensation analysis.
 
SELECTION PROCEDURE:
Applications will be reviewed for relevant experience, education and training.  The application must be detailed and complete for proper evaluation prior to examination.
 
HIRING INFORMATION:
All job offers are contingent upon successful completion of a pre-employment evaluation, which includes: a post-offer medical examination (includes drug and alcohol screening), criminal records check, employment history and education verification, and documentation of the right to work in the United States.
 
Candidates will start at STEP 1 of an eight step salary range unless there are special exceptions in accordance with the Personnel Rules.
 
DISABILITY ACCOMMODATION:
If you require special testing accommodations due to a physical, mental or learning disability, please call (213) 252-5400 for special assistance.  Special testing accommodations may be arranged if verification of the disability is provided by a physician, rehabilitation counselor, or other authority.
 
We are an Equal Opportunity/Affirmative Action Employer.
 
Candidates who require a reasonable accommodation in any portion of the selection process should state their need in writing when submitting an application.
 
NOTE: The provisions of this announcement do not constitute an expressed or implied contract and any provisions contained in this announcement may be modified or revoked without notice.
 
 
As an At-Will, non-represented employee, the incumbent must participate in mandatory direct deposit of payroll as a condition of new and continued employment.
 
Pursuant to the Housing Authority of the City of Los Angeles' Conflict of Interest Policy, new and existing employees are required to refrain from participating in activities, employment or enterprises, which are in conflict with public interest and/or with his or her duties as an employee of the Authority.  A copy of the Conflict of Interest Policy may be obtained by by  visiting our website at:
 
 http://www.hacla.org/Portals/0/Attachments/Others/ConflictofInterestPolicy.pdf
 
Please call NeoGov Toll-Free Applicant Support telephone line (855) 524-5627 if you forget your password, have application login problems or get an error message during the application process.

 
 
 

Employer
Housing Authority of the City of Los Angeles
Address
2600 Wilshire Blvd., 3rd Floor

Los Angeles, California, 90057
Phone
213/252-5400

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