Welcome Center Volunteer



Job Details

Welcome Center Volunteer
Employer

City of Deerfield Beach

Salary

See Position Description

Location

City Hall - City Deerfield Beach, FL

Job Type

Volunteer

Job Number

00001

Department

Parks & Recreation

Division

Pier

Opening Date

01/24/2018

Description

Welcome Center Volunteers are responsible for operating, maintaining and improving Welcome Center services, greeting visitors, answering questions, providing directions (walking, driving, and public transit), and offer suggestion for shopping, dining, and recreation in the City of Deerfield Beach. 

Examples of Duties

  • Work in the Welcome Center, answering questions and providing information.
  • Perform various clerical duties.
  • Inform guests of programs, events, activities happening in the City of Deerfield Beach.
  • Assist with light maintenance in the Welcome Center (sweeping, dusting, etc.)
  • Help displaying and restocking informational materials.
  • Answering phone calls, assist with Pier operations and events when needed.
  • Explains and interprets rules and regulations, fees and charges, and recreational operations to park patrons; enforces or refers enforcement to proper authorities.
  • Prepares and maintains various operational reports on attendance and customer inquiries.
  • Performs all other related duties as assigned.

Typical Qualifications

Education and Experience:

  • High School Diploma or equivalent. Must be 18 years of age or older.
Licenses and/or Certificates:
  • Valid Florida Driver's License
  • CPR/First Aid Certification preferred

Skills, Work Environment and Hours

Knowledge, Skills, and Abilities:

  • High degree of accuracy with information provided, multi-task oriented; able to take initiative; effective organizational skills; effective communication skills.
  • Knowledge of the basic laws, rules and regulations relating to the use of facilities as applicable to City operations.
  • Skilled at and understand the importance of excellent customer service.
  • Ability to establish and maintain effective working relationships with the general public co-workers, elected and appointed officials and member of diverse cultural and linguistic backgrounds regardless of race, color, religion, age, gender, ethnicity, disability, sexual orientation, marital status or political affiliation.
Hours of work: Varies  

01
Do you have atleast one (1) year experience in a customer service role?
  • Yes
  • No

* Required Question

Employer
City of Deerfield Beach
Address
150 NE 2nd Avenue

Deerfield Beach, Florida, 33441

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