Director, Operations Planning & Development



Job Details

Director, Operations Planning & Development
Employer

TriMet

Salary

See Position Description

Location

Portland, OR

Job Type

Non-Union Regular Full-Time

Job Number

18-00009

Department1

Operations

Division1

Operations Administration

Opening Date

05/01/2018

Closing Date

Continuous

Description

Direct and coordinate development and implementation of annual budgets and multi-year plans of the Operations division for transportation service, and for maintenance, capital replacement and improvement of fleets and facilities, fulfilling TriMet's Strategic Direction, Business Plan, Financial Plan and forecast, and in support to the Chief Operating Officer, and division/agency department heads. The director also will be responsible for overall operations performance reporting and provide leadership and support for Six Sigma and other related operations performance improvement approaches. Ensure a commitment to safety through effective leadership, role modeling and implementing practices that demonstrate safety is a fundamental value and a priority in all aspects of work. Perform related duties as required.

Essential Functions

1.  Assure integration of plans among Operations division departments including Service Planning, Transportation Services (Scheduling), and Transportation and Maintenance departments, and with agency departments including Strategic Planning, Project Planning, Financial Planning, Safety, Security and Training and Information Technology.

2.  Serve as the Operations division's Budget Coordinator to the Finance and Administration division, including development and administration of the Operations division's annual operating and capital budgets. Coordinate incorporation of Operations division elements in annual updates of TriMet's 5-year Capital Improvement Plan and 5-year Information Technology Plan.

3.  Direct Operations division involvement in development, implementation, and operations start-up for TriMet rail, bus and paratransit, Commuter Rail, and other major capital expansion projects. Develop and administer intergovernmental agreements and contracts for the Operations division's responsibilities related to Portland Streetcar, Portland Transit Mall, Steel Bridge and Commuter Rail.  

4.  Responsible to lead and manage the development of Operations division performance objectives and quality standards, and responses to compliance reviews by FTA, oversight agencies, and TriMet Internal Audit.  

5.  Manage existing and future external government and business relationships and negotiate agreements with them.

6.  Perform special projects or assignments, and additional duties, as directed by the Chief Operating Officer or General Manager.

Position Requirements

Bachelor's degree in Planning, Business Administration, Transportation Management, Engineering, Public Administration or a related discipline. A graduate degree is preferred.

Ten years progressively responsible experience in management of urban mass transit operations or related large operating and capital project intensive organizations.  Mass transit experience should include experience in the following functional areas: bus and rail transit operations, operations planning, budgeting and management of operating expenses, and capital replacement and construction programs.

As this role involves managing and negotiation of existing and future external government and business relationships, proven negotiation skills are a prerequisite.

Or any equivalent combination of training and experience.

Selection Criteria

1.  Demonstrated expertise in and knowledge of urban mass transit general management practices, including bus and rail transit operations, operations planning, budgeting and management of operating expenses, and capital replacement and construction programs for transit operations.

2.  Demonstrated knowledge of principles and practices associated with development of multi-year programs and projects to accomplish managerial objectives, and with performance management practices in large organizations to accomplish "management to plan."

3.  Ability to facilitate meetings, speak to individuals or groups, and present information in a clear and logical manner.

4.  Ability to establish and maintain working relationships with employees, all levels of management, consultants, and the general public, including those from culturally diverse backgrounds, the elderly, persons with disabilities and/or other vulnerable populations.

5.  Demonstrated leadership, interpersonal, and analytical skills to identify, evaluate, and resolve complex management and project-related issues in a proactive manner, including implementing process improvement techniques and strategies. Able to develop business cases with critical attention to details.

6.  A demonstrated ability oversee a professional staff and contractors as needed to help introduce and apply Six Sigma approaches into the organization. This also will entail developing specific plans to identify proactive business case opportunities and assign staff to design and implement chosen business improvement opportunities within the operating businesses.

7.  Ability to operate a personal computer and supporting software applications.

8.  Ability to engage and motivate others to create a climate of open, interactive communication.

9.  Ability to communicate clearly and effectively, orally and in written form.


Type of Position / Grade / FLSA: 
Grade 20, Exempt, Non-Union, Full-Time


Salary Range:
Minimum: $99,624.00
Midpoint: $142,321.00
Maximum: $185,017.00

Selection Process – Candidates will be selected based at a minimum on the result of: 
1. Application Review/ Please Include: Cover Letter and Resume
2. Panel Interviews
4. Reference Check

Supplemental Information: 
Make sure you describe in detail how your education, training and work experience fit with this role. You are encouraged to attach a resume, cover letter, training certificates and/or letters of recommendation with your application. You are permitted five attachments of less than 5MB each.
 
Internal applicants: Information in your personnel file will not be used in lieu of information requested on your application. Incomplete applications will not be considered. 

If you are a qualified veteran and would like to apply for veterans' preference points, you will need to reflect your status on the application and attach supporting documentation at the time of application submission.

 If you need accommodation under the Americans with Disabilities Act for any part of the application process, contact our Human Resources staff at 503-962-7505, or the TTY line at 7-1-1. Note that we require a minimum of two workdays' notice prior to the need for accommodation.
 
TriMet is an equal opportunity employer, committed to developing an organization that is reflective of and sensitive to the needs of the diverse community we serve, including veterans, the elderly, and individuals with disabilities.

Regular Full-Time or Limited Term Full-Time
Non-Union Employee Benefits
 
A regular full-time, non-union employee is an employee who works a minimum of 30 hours per week. A limited term, full-time employee must be hired for six or more months, have a predetermined ending date, and work a minimum of 30 hours per week.

Medical Plan Options
  • Regence Non-Union PPO 80/20 - Deductible: $300 Individual/$900 Family; Office Visit: 20%, after deductible; Out-of-Pocket Max: $2,300 Individual/$6,900 Family; Prescription Drugs: $10 Generic/$25 or 20% Formulary/50% Non-formulary. Benefits listed are for in-network, preferred providers.
  • Regence Non-Union Health Savings Account (HSA) - Deductible: $1,500 Individual/$3,000 Family; Office Visit: 20%, after deductible; Out-of-Pocket Max: $5,000 Individual/$10,000 Family; Prescription Drugs: 20%, after deductible. Benefits listed are for in-network, preferred providers.
  • Kaiser Permanente HMO - No deductible; Office Visit: $10 copay; Out-of-Pocket Max: $600 Individual/$1,200 Family; Prescription Drugs: $10 copay.
All medical plans include prescription drug and vision coverage.
 
Dental Plan Options
  • Delta Dental of Oregon, provided by Moda - Preventive Services paid at: 100%; Basic Services paid at: 80%; Major Services paid at: 50%; $2,000 max benefit per person/year; Orthodontia paid at: 50% to $3,000 lifetime max/person.
  • Kaiser Dental - $10 Copay; Preventive Services paid at: 100%; Basic Services paid at: 80%; Major Services paid at: 50%; $2,000 max benefit per person/year; Orthodontia paid at: 50% to $3,000 lifetime max/person.
Coverage Effective Date - Medical and dental insurance is effective first of the month following date of hire.  

Waive Medical and Dental Coverage - TriMet non-union, exempt employees who waive their medical and dental coverage through TriMet and provide proof of coverage outside of TriMet, will receive $250 per month as taxable income. 

Medical and Dental Rates – Non-union employees working 30+ hours/week pay 6% of the total monthly premium for medical and dental.  Non-union employees working 20-29 hours/week pay 25% of the total monthly premium.

Medical and Dental Rates – Non-union employees working 30+ hours/week pay 6% of the total monthly premium for medical and dental.  The rates below reflect the employee's portion of the monthly premium.

Rates effective January 1, 2018
Regence Non-Union 80/20 PPO
Employee: $ 36.12
Employee & Spouse: $ 75.86
Employee & Child(ren): $ 63.22
Employee & Family: $ 101.14

Regence Non-Union HSA
Employee: $ 27.96
Employee & Spouse: $ 58.72
Employee & Child(ren): $ 48.94
Employee & Family: $ 78.28

Non-Union HSA Employer Monthly Contribution
Employee: $ 62.50
Employee & Spouse: $ 125.00
Employee & Child(ren): $ 125.00
Employee & Family: $ 125.00

Kaiser Permanente HMO
Employee: $ 33.44
Employee & Spouse: $ 66.90
Employee & Child(ren): $ 60.20
Employee & Family: $ 100.34

Delta Dental of Oregon
Employee: $ 3.68
Employee & Spouse: $ 6.96
Employee & Child(ren): $ 7.00
Employee & Family: $ 10.50

Kaiser Dental
Employee: $ 3.82
Employee & Spouse: $ 7.22
Employee & Child(ren): $ 7.26
Employee & Family: $ 10.88

Employee Assistance Program (EAP)
TriMet employees have access to the EAP through Cascade Centers.  The EAP is a free, confidential resource available to help employees (and their household members) with life's everyday issues.  It also provides many other services including, but not limited to: counseling sessions, webinars, financial coaching, home ownership program, and online access to a wealth of information and resources.

Wellness Program
TriMet supports health and wellness through our Wellness Matters Program.  Annual wellness offerings include: onsite biometric screening and flu shot clinics.

Flexible Spending Accounts
  • Health Care Spending Account - Allows employees to set aside pre-tax dollars to pay for medical, vision, and dental expenses not covered by their health plan.
  • Dependent Care Spending Account - Allows employees to set aside pre-tax dollars to pay for dependent care expenses.  
  • Limited Flexible Spending Account - Allows employees enrolled in the Regence HSA plan to set aside pre-tax dollars to pay for vision and dental expenses not covered by their health plan.
Long-Term Disability Insurance
Available to eligible, non-union employees working at least 20 hours/week, 90-day waiting period, pays 60% of the employee's salary to a maximum of $10,000/month. 

Life and Accidental Death & Dismemberment (AD&D) Insurance
Basic Life and Accidental Death & Dismemberment (AD&D) Insurance - TriMet provides Basic Life and AD&D Insurance to assist employees and their families in the event of death or dismemberment.
Benefit Amount: 1x annual earnings, $150,000 max

Voluntary Life and AD&D Insurance - Employees may purchase additional life and AD&D insurance for themselves, spouse/domestic partner, and their child(ren).  Employees pay the full cost for this insurance and must elect coverage for themselves in order to elect coverage for their dependents.

Pension
Defined Contribution Plan 401(a)
TriMet provides a defined contribution pension plan to non-union employees. TriMet deposits the equivalent of 8 percent of a non-union employee's base pay into an investment account each pay period. The employee also has the option of contributing up to 15 percent of his/her base pay pre-tax to the account each pay period. The employee directs the investment of the employee's individual account. The employee is vested in the account after three years of service.
 
Deferred Compensation Plan 457
A Deferred Compensation Plan Section 457 (a plan for public employees) allows the employee to build retirement savings with pre-tax dollars to supplement pension, Social Security and private investment.

Sick Leave
Employees receive 12 sick days of leave for a total of 96 hours (8 hours x 12 days) each January 1.  Unused sick leave can be carried over to a maximum of 1,700 hours (212.5 days).  Employees hired mid-year receive a prorated amount of sick leave for the first year hired. Upon separation, 60% of accrued sick leave is deposited into your 401(a) account up to a maximum of 1,700 hours.
 
Holidays
Non-Union employees have one day off with pay on each of the following holidays:  New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving and Christmas.
 
Personal Days
Each regular non-union employee is allotted six (6) personal days with pay to be used within the calendar year.  Employees hired mid-year receive a prorated amount of personal day for the first year hired.
 
Vacations
Employees accrue vacation eligibility for each continuous full year of service effective on the date of hire anniversary.  For employee hired on or after November 15, 2012, the following schedule will apply:
 
Years of Service                   Weeks of Vacation
Upon employment*                       2 weeks
After 5 years                                  3 weeks
After 10 years                                4 weeks
After 15 years                                5 weeks
 
*During the first year of employment with TriMet if employment is terminated within the first year, the two weeks of vacation are not eligible for payout.  Other than during the first year of employment, if employment is terminated, both the employee's banked vacation, and the vacation that has accrued ratably since the employee's last date of hire anniversary is eligible for payout in accordance with this policy.
 
Free Transit Pass
All active employees, their spouses/domestic partners, and eligible* dependents are eligible for a photo identification badge, which is honored as a bus/MAX pass on all lines of the District.
*Child dependents are eligible for a free transit pass up to age 19, or age 24 if living at home and attending school full-time.
 
Frequent Flyer Mileage
Frequent flyer miles (miles flown on business or resulting from a business expense) may be applied to personal frequent flyer miles.
 
TEI Membership
TriMet's corporate fitness center (TEI) is available to employees, and their spouse or eligible domestic partner, at five locations.  Membership dues are only $13.00 per month for TriMet employees and an additional $6.00 per month for a spouse or eligible domestic partner.

NOTICE: The information contained in this document is intended solely to provide general information regarding the benefits offered by TriMet.  This information is subject to change at any time.
Revised: 12/06/2017

 

Employer
TriMet
Address
1800 SW First Avenue Suite 300

Portland, Oregon, 97201
Phone
(503) 962-7505

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