INTERACTIVE COMMUNICATIONS OFFICER (STAFF ASSISTANT) (ON-CALL)



Job Details

INTERACTIVE COMMUNICATIONS OFFICER (STAFF ASSISTANT) (ON-CALL)
Employer

City of Torrance

Salary

$22.42 - $34.77 Hourly

Location

Torrance, CA

Job Type

Part-time

Job Number

17121332

Department

Varies

Opening Date

12/05/2017

Closing Date

Continuous

DESCRIPTION

Looking to work a few extra hours?
The City of Torrance is currently taking applications for On-Call Interactive Communications Officers!

The City Manager's Office is seeking proactive, computer savvy candidates for the Interactive Communications Officers (ICO) positions. Under the leadership of the Office of Cable and Community Relations, Interactive Communications Officers disseminate time sensitive information to the public and coordinate interactive communications for the City of Torrance.
 
Interactive Communications Officers distribute information to the community during a disaster or an emergency; maintain the Disaster Telephone Hotline; and provide street and road closure messaging on CitiSOUNDS AM 1620 radio. ICO's also post, monitor, and create content for the City's official website and social media; provide continuous social media coverage for engagement; serve as account managers for all departments for interactive communications; and perform related work as required.
 
HOURS:
These are on-call shifts, as needed, positions that will be used to provide coverage when regular staff are unavailable. Four (4) guaranteed hours will be provided each month for training purposes; aside from these hours, there are no guaranteed hours. This is a 24 hour operation and these positions will work variable days and shifts as needed. Variable work hours include early-mornings, afternoons, evenings and late-night shifts. Shifts may also include weekends and holidays. Normal shifts are 12 hours (8:00 a.m. - 8:00 p.m. or 8:00 p.m. - 8:00 a.m.) When reporting for work, ICO's must remain on the premises during their paid lunch hour. 

MINIMUM QUALIFICATIONS

Any combination of education and experience that would provide the required knowledge and abilities is qualifying.  A typical way to obtain the knowledge and skills would be:
 
Graduation from high school or equivalent and four (4) years of highly responsible executive support and/or administrative work in a public agency.

Or

An equivalent combination of education, training, and experience such as an Associate's degree in Public or Business Administration or a related field and two (2) years of related experience.

Or

A Bachelor's degree in Public Administration, Business Administration or a related field.

License and/or Certificates:
Must possess and maintain an appropriate valid California driver's license.
 
Ideal Candidate:
In addition to the above requirements, the most successful candidate will possess the following:
  • A Bachelor's Degree or higher in Communications, Public Relations, Marketing, Journalism, or other related field is preferred.
  • A high degree of sensitivity to the public and constituencies;
  • Experience in communications, public relations, and marketing;
  • A clear understanding of journalistic standards;
  • Strong writing and communication skills;
  • Ability to multi-task and prioritize; and
  • Ability to work under pressure in a fast paced environment.

HOW TO APPLY & EXAM PROCESS

Interested candidates must submit an online application and supplemental questionnaire at www.TorranceCA.Gov/Jobs. Application submissions will be accepted on a continuous basis until the position is filled.  First review of applications will be those received by Tuesday, December 19, 2017 at 5:30 p.m.

Only those candidates who best meet the City and Department's needs will be invited to participate in the examination process, which will consist of the following components:
 
Performance Exam: Qualifying (Test date to be determined)
Panel Interview: 100% (Test date to be determined)

SPECIAL NOTES

Applicants with disabilities who require special testing arrangements must contact Human Resources.
 
As a condition of employment, candidates must pass a background check and a pre-employment medical examination.
 
The provisions of this announcement do not constitute an expressed or implied contract, and any provisions contained in this announcement may be modified or revoked without notice.

BENEFIT SUMMARY FOR CERTAIN FULL TIME SALARIED AND HOURLY EMPLOYEES
Note:  Not all benefits listed may be applicable to all positions with in the unit.  Please refer to the MOU for specifics.
 
Health, Dental, Vision and Life  Insurance (sec.3.1)         
The City's monthly contribution for health insurance is as follows:
                                            EE Only                 EE +1                      EE +2 or more
Full time EE's                         392.68                   785.36                     1020.96
Part- time
(hired prior to 1/1/08)            345.79                   674.48                     871.66
Part-time
(hired after 1/1/08)                248.84                   445.18                     562.98
 
The City's monthly contribution for vision insurance is $3.23
The City's monthly contribution for dental insurance is $38.22/EE only and $76.44/EE +1 or more 
City provides a $50,000 life insurance policy
 
Disability Insurance (sec 3.1)
Employee receives 2/3 base pay after elimination period (14 consecutive days for STD and 180 consecutive days for LTD)
 
Deferred Compensation (sec. 3.3)
457 Plan: Enrollment is voluntary
 
Premium Pay (sec.4.6)           
Workers' Comp Claim Examiner:  5% for State of CA Self Insurance Administrator's certificate
 
Night Shift Differential (sec.4.3)
Base hourly pay range employees paid 5% above average base hourly pay when ½ or more of the shift is scheduled to work after 4:00 p.m. or before 8:00 a.m.
 
Retirement (sec. 3.2)
PERS 2%@55
Employees hired prior to 08/29/2010, City pays 7% EPMC. Single highest year. 
Employees hired on or after 08/29/2010 pay the 7% employee's contribution.  Single highest year.
"Classic" members hired on or after 1/1/2013 pay the 7% employee contribution. Three year average.
PERS 2%@62
"New" members hired on or after 1/1/2013 pay 50% of normal cost with three year average final compensation.
 
Holidays (Sec 3.6)
13 paid holidays (New Year's Day, Martin Luther King Jr.'s Birthday,  Lincoln's Birthday, Washington's Birthday, Memorial Day, Independence Day, Labor Day, Veteran's Day, Thanksgiving Day, Friday directly following Thanksgiving Day, Christmas Eve, Christmas Day, New Year's Eve)
 
Sick Leave (sec.3.5)               
Accrual rate is 6 (six) hours per month. 
Maximum Accrual: 500 hours
 
Bereavement Leave (sec 3.8)
Three (3) working shifts (up to 2 additional working shifts for travel 300 miles or more)
 
Vacation/Annual Leave (Sec. 3.7)
(Accrual rate per month):
Year 1: 8.67 hours; Year 2: 8.7 hours; Years 3-4: 10 hours; Years 5-9: 12.67 hours; Years 10-20: 16.02 hours; Years 21 – 24: 17.34 hours; Year 25+:  18 hours.   Maximum accrual 500 hours
 
Educational Materials Allowance (Sec. 3.12)
Allowance of $183.88 paid in February for tool and educational materials
 
Vehicle Allowance (Sec. 3.13)
Area G Executive Director:  $370.00 monthly
 

01
Do you have a college degree?
  • Yes
  • No
02
If yes, please specify the degree(s) you possess and the major course of study for each. (please type N/A if not applicable)
03
How many years of professional administrative experience do you have?
  • Less than 1 year
  • 1 to 2 years
  • 2 to 4 years
  • 4 or more years
04
Do you have job-related experience in community relations or emergency notification?
  • Yes
  • No
05
If yes, indicate the title of the position and briefly describe your experience. (please type N/A if not applicable)
06
Do you have work experience with any of these social media platforms?
  • Facebook
  • Twitter
  • YouTube
  • Instagram
  • Nixel
  • Nextdoor
  • Other Platforms
07
Please describe in what capacity and how frequently you used the social media platforms indicated above. (please type N/A if not applicable)
08
If you have experience with other social media platforms please list and describe. (please type N/A if not applicable)
09
Do you have experience with maintaining or updating a website?
  • Yes
  • No
10
If yes, briefly describe your website experience. (please type N/A if not applicable)
11
Do you have experience working in a time sensitive emergency situation?
  • Yes
  • No
12
If yes, please describe your time sensitive emergency situation experience(s) and how you dealt with the situation(s). (please type N/A if not applicable)
13
Are you aware that this is an on-call, part-time position that may be required to work variable hours including early-mornings, afternoons, evenings and late-night shifts?
  • Yes
  • No

* Required Question

Employer
City of Torrance
Address
3231 Torrance Blvd.

Torrance, California, 90503
Phone
310-618-2915

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