INFORMATION TECHNOLOGY (BAND B) (NETWORK ANALYST) - KAUAI



Job Details

INFORMATION TECHNOLOGY (BAND B) (NETWORK ANALYST) - KAUAI
Employer

State of Hawai'i

Salary

See Position Description

Location
State of Hawaii Executive Branch
Job Type

Various

Job Number

217688

Department ND

Various

Opening Date

12/16/2017

Closing Date

Continuous

Bargaining Unit

13

Recruitment Information

Recruitment Number 217688 - Lihue, Island of Kauai Employment Only.   

Journeyworker:  $4,316 to $6,391 per month (SR 22, Step C to M) and Senior Specialist/Subject Matter Expert:  $4,859 to $7,192 per month (SR 24, Step C to M).

Note: Hiring rates will be based on availability of funds, the applicant's qualifications, and other relevant factors.

A continuous recruitment may be closed at any time. The notice of the last day to file applications will be posted on the Civil Service Hawaii State Government Jobs page of our website.

Duties Summary

Positions assigned to this level will independently perform the full range of Networking Services work ranging from the Journeyworker to the Senior Specialist/Subject Matter Expert levels.

NETWORK ANALYST:

Leads network projects by recommending solutions to network strategy and security issues. Develops detailed network specifications.  Performs network analysis and capacity planning. Develops and recommends approaches to network growth and enhancements.  Develops processes and procedures for network operations.  Provides network performance monitoring and analysis.  Supports installation and maintenance of server hardware and software.  Assists in the maintenance of all data center equipment.

Journeyworker: Performs complex professional work and exercises independent judgment, discretion and adaptation in determining an approach and applying broad concepts, subject matter knowledge, professional skills and techniques in order to successfully complete assignments and fulfill the full scope of responsibilities. Assignments require considerable knowledge of applicable laws, rules, policies, regulations and procedures in a subject matter area or field of expertise; and typically requires the analysis and understanding of various factors, conditions, processes, functions etc., in order to formulate a feasible solution/work product. Controlling precedents, policies, procedures and decisions are not immediately apparent to problems being analyzed. Positions may be assigned work as a generalist, performing the full range of professional work from simple to highly complex assignments, but spends the majority of work time performing complex professional work. Positions may be assigned work as a specialist performing the full range of work in a specialized area encompassing a range of complexity from simple to highly complex work, but spends a majority of work time performing complex work in the specialized area.

Senior Specialist/Subject Matter Expert: Performs the most advanced level or work, requiring the application of comprehensive and in-depth knowledge, and seasoned judgment. As the senior specialist, positions serve as a project or team leader initiating, coordinating, and completing highly complex projects. Projects are of such scope and complexity to require directing a team of lower level specialists at the journeyworker level, and ensuring accuracy and timely completion. As the subject matter expert, positions perform the most complex work in a particular subject matter area for a majority of work time on a regular and continuing basis; and/or provides expert advisory, consultative, and technical guidance to others on their respective area of expertise. Assignments require the resolution of novel, controversial or unusual situations; encompass a broad range of elements, some of which are conflicting and difficult to reconcile or accommodate; and/or involve responsibility for highly complex projects and/or activities that require the consideration and reconciliation of various issues of an unprecedented nature. Decision-making is difficult because of the uncertainty in approach, methodology, or interpretation and evaluation of processes that result from events such as continuing and frequent changes in program, technological developments, unknown phenomena, or conflicting requirements. The work requires originating new techniques and/or standards.

Specialty Area:

Networking Services:  Manages, administers, and develops and implements standards for a local area network (LAN), wide area network (WAN), or wireless network for an organization.  Work includes ensuring network security, firewall installation, maintenance, and administration and intrusion detection; installing new applications, distributing software upgrades, monitoring daily activity, enforcing licensing agreements, developing a storage management program, and providing for routine backups; or designing, developing, implementing, and maintaining telecommunication (e.g., voice, data, video) networks.
 

Minimum Qualification Requirements

To qualify, you must meet all of the following requirements:

Basic Education: A bachelor's degree from an accredited college or university.

Excess Information Technology Experience as described below or any other responsible administrative, professional or analytical work experience which provided knowledge, skills and abilities comparable to those acquired in four years of successful study while completing a college or university curriculum leading to a baccalaureate degree may be substituted on a year-for-year basis. To be acceptable, the experience must have been of such scope, level and quality as to assure the possession of comparable knowledge, skills and abilities.

Specialized Experience: Two to four years of professional work experience in the Networking Services Specialty Area; or any equivalent combination of training and experience.

Job Related Competencies Required: Depending upon the level you are interested in and being considered for, applicants must possess experience and/or training which demonstrates a basic understanding of at least some of the following competencies: Understand and apply knowledge of information technology principles, concepts, standards, policies and procedures; computer hardware, software, languages and procedures; personal computers (PCs), servers, mini and/or mainframe operating systems; basic mathematics; problems solving methods and techniques; and report writing.

Special Requirements:

A. Some positions require the ability to lift and carry equipment and supplies (i.e., PCs, monitors, printers, scanners, paper cases, etc.) weighing up to 50 pounds without assistance AND lift and carry heavier loads (i.e., network printers) weighing up to 100 pounds, with assistance.

B. A valid driver's license is required for some positions. For those positions requiring a driver's license, you must possess a valid driver's license at the time of appointment.

The information provided above represents a summary of the complete Minimum Qualification Requirements (MQRs). To view the MQRs in their entirety, please CLICK HERE.

02937:82722:010116:13:CD

Other Information

PUBLIC SERVICE LOAN FORGIVENESS (PSLF) PROGRAM
The PSLF Program is a federal program that is intended to encourage individuals to work in public service by forgiving the balance of their federal student loans.  To qualify, the individual must have made 120 qualifying payments while employed by a qualifying employer.  For more information, please click:  https://studentaid.ed.gov/sa/repay-loans/forgiveness-cancellation/public-service

ELECTRONIC NOTIFICATION TO APPLICANTS
The Department of Human Resources Development will use electronic mail (email) to notify applicants of important information relating to the status and processing of their applications as part of our ongoing efforts to increase operational efficiency, promote the conservation of green resources, and minimize delays and costs.

Please ensure that the email address and contact information you provide is current, secure, and readily accessible to you. We will not be responsible in any way if you do not receive our emails or fail to check your email-box in a timely manner.

TESTING INFORMATION
The examination for this recruitment will be conducted on an unassembled basis where the examination score is based on an evaluation and rating of your education and experience. It is therefore important that your employment application provide a clear and detailed description of the duties and responsibilities of each position you held.

In-person interviews and/or further testing in Hawaii may be required at the discretion of the hiring agency. If in-person interviews and/or further testing are required, applicants who meet the minimum qualification requirements and are referred to the vacancy must be available to participate in person and at their own expense in this phase of the selection process.

Applicants are encouraged to submit their applications as soon as possible. In addition to employment availability and score, the referral of qualified applicants may be based upon other factors including date of receipt of the application.

The State of Hawai'i complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities.  If you require reasonable accommodations in completing an application, any pre-employment testing, or otherwise participating in the selection process, please call 808-587-0936 for assistance.

CLICK HERE for further information about Equal Employment Opportunity, the Merit Civil Service System, Citizenship and other requirements, Reasonable Accommodation, Veterans Preference, Examination Requirements, and the State Recruiting Office's Levels of Review.

YOUR JOB BENEFITS WITH THE STATE OF HAWAI'I

Click on this link:  https://hidhrd.adobeconnect.com/p2v443ex9w0r/ for information regarding the wonderful benefits the State of Hawai'i has to offer employees.

The State of Hawaii offers its employees who are members of the civil service a range of benefits. Some benefits are offered as a result of collective bargaining agreements and changes may occur.
A summary of these benefits, which is based on full-time employment, is listed below.

Note: Benefits for NON-CIVIL SERVICE appointments will be provided by the hiring department at the time of interview.


With Civil Service modernization, effective July 1, 2002, employees appointed to temporary positions may also gain membership in the civil service upon satisfactory completion of an initial probation period of at least six months. As a temporary member of the civil service, you will be eligible to apply for promotion and transfer opportunities to permanent as well as other temporary positions. You may also enjoy other rights and benefits afforded to members of the civil service, with the exception of return rights and placement rights associated with a reduction-in-force of a permanent member of the civil service.


Paid Holidays

You may be eligible for 13 paid holidays each year; 14 holidays during an election year.


Paid Vacation

You may earn vacation leave at a rate that other employers find tough to match – 21 days each full year from the FIRST year of employment. This compares to an average of 10 days offered by private companies. You may accumulate up to a total of 90 days (720 hours) of vacation.


Paid Sick Leave

You may earn sick leave at the same rate as vacation – 21 days per year from the FIRST year, and there is no limit on the amount you can accumulate. Expectant mothers may also use sick leave for pre-natal or post-natal check-ups or any illness related to pregnancy. Plus, unused accumulated sick leave may eventually be used to increase your retirement benefits in certain situations.


Other Leaves

Reasonable time off with pay may be provided for jury or witness duty, a death in the family, some military duty, and donation to the Blood Bank. Leave sharing donations may be granted to eligible employees who have serious personal illnesses or injuries or need to care for a seriously ill or injured family member. Various leaves without pay may also be granted with full re-employment rights.


Health Insurance

The State pays a part of the premiums for each employee's enrollment in a State sponsored Medical, Drug, Vision, and Dental Plan. For more information, visit the Employer Union Trust Fund website www.eutf.hawaii.gov for coverage and options.


Group Life Insurance

The State provides a free life insurance policy for employees.


Retirement Plan

The State contributes to a retirement plan for eligible employees. Generally, employees under the Hybrid Plan with 10 years of credited service and who have reached 65 years of age or have 30 years of credited service and have reached 60 years of age may retire and receive benefits. To find out more about the options you have, go to http://ers.ehawaii.gov.


Premium Conversion Plan

Participating employees may increase their take-home pay by having the State deduct the cost of health care premiums before payroll taxes are withheld.


Flexible Spending Accounts

Eligible employees can reduce their federal and state income taxes and social security taxes through a tax-savings benefit program called Island Flex. This program allows employees to set aside money from their paychecks to pay for out-of-pocket health care expenses and eligible dependent care expenses on a BEFORE-TAX basis.


Transportation Benefits

Participating employees may increase their take-home pay by having the State deduct qualified transportation expenses (i.e. eligible parking fees, monthly bus passes for TheBus, fare coupons for The Handi-Van, Vanpool Hawaii participation fee, etc.) through pre-tax payroll deductions.


Deferred Compensation

The State offers employees a voluntary pre-tax retirement savings plan designed to give employees a tax break today and an opportunity to build a retirement nest egg through voluntary payroll deductions. Several types of investment options are available.


Temporary Disability Insurance

Qualified employees may be eligible to receive benefits for a disability caused by a non-work related injury or illness under this program.


Social Security

As an employer, the State also contributes to an employee's social security account.


Promotions & Transfers

For employees with membership in the civil service, the State offers promotion and transfer opportunities throughout the State Executive Branch.


Training & Continuing Education

The State supports developmental activities related to an employee's work. In many departments there are numerous in-service training opportunities available. Sabbatical leaves with pay are available for qualified employees.


Travel Expenses

The State may pay for certain business related travel expenses including mileage reimbursement for use of a personal car during work, airfare, meals and lodging expenses for trips to neighbor islands or out of state.


Incentive & Service Awards

The State has a program that recognizes employees for their years of service and provides cash awards for their superior accomplishments and other contributions that improve State operations.


Union & Collective Bargaining

Employees have the right to join the union for collective bargaining with the State and employee representation. Some employee unions provide discounts, insurance and other opportunities. Employees may also decide not to join a union, however, employees are required to pay union service fees unless the employee's job is excluded from collective bargaining.


The above information is solely intended as a summary of the benefits available to State of Hawaii employees and is subject to change. Whether or not you are entitled to a particular benefit will depend on your specific appointment and employment status (included, excluded, exempt, non-exempt). Please refer to the appropriate collective bargaining agreement or executive order and all applicable laws, rules, policies, or plan documents for further details. Nothing herein shall be deemed as creating an employment contract, promise of employment, promise of continued employment, or obligation of any kind on the part of the State of Hawaii.



CLICK HERE for more information on the State of Hawaii's Benefits At-A-Glance.



The State of Hawaii is an Equal Opportunity Employer


 

Revised 01/13

01
APPLICANT'S ACKNOWLEDGMENT - REQUIRED SUPPLEMENTAL QUESTIONS
The responses you provide to these Supplemental Questions will be used in combination with your application to determine whether you meet the qualification requirements and/or your final score. Failure to provide detailed and complete information may result in your application being rejected or receiving a lower score. Please do not submit a resume in place of completing the Supplemental Questions.

You must submit verification (e.g., copies of official transcripts or diploma as directed below) in order to receive credit for education. In general, proof of education downloaded from and/or submitted through the internet will not be accepted. Education obtained outside the United States must be comparable to education earned at an accredited school in the United States. We also reserve the right to request further information about your academic program, evidence of comparability, or an original transcript.

To receive credit for substitute, temporary assignment, or volunteer experience, applicants must submit an official letter of verification. The letter should include the job title, employment dates, number of hours worked, a description of the professional duties performed, and a contact name and phone number.

Any information you submit may be verified. Supporting documents must be either electronically attached to your application or submitted to our office at: State of Hawaii Department of Human Resources Development, 235 South Beretania Street--11th Floor, Honolulu, Hawaii 96813. Documents should be identified by job title and recruitment number.
  • I acknowledge that I have read, understand and agree to all of the above.
02
APPLICANT'S ACKNOWLEDGMENT (Continued)
Applicants must meet all the requirements for the position they are seeking as of the date of the application, unless otherwise specified. In general, concurrent experiences and/or education will not be double credited unless otherwise specified. Your possession of the required amount of experience will not in and of itself be accepted as proof of qualification for the position. The overall paid or unpaid experience must be of such scope and responsibility as to conclusively demonstrate that you have the ability to perform the duties of the position.
Our calculation of experience will be based upon a full-time, 40-hour work week. Part-time experience will be pro-rated.
Example: Twelve months of experience at 20 hours/week will be pro-rated to six months of experience. Also, hours worked in excess of 40 hours/week will not be extra credited.
Example: Twelve months of experience at 60 hours/week will be credited as one year of experience, not one and a half years.
  • I acknowledge that I have read, understand, and agree to all of the above.
03
APPLICANT'S ACKNOWLEDGMENT - MINIMUM QUALIFICATION REQUIREMENTS (Complete information and details)
A summary and link to the complete Minimum Qualification Requirements are provided in the job announcement.
  • I acknowledge I have accessed the link provided, and have read, understand, and agree to all the above.
04
EMPLOYMENT AVAILABILITY
Please check the following conditions of employment for which you are interested and available.
  • Permanent Full-time
  • Permanent Part-time
  • Temporary Full-time
  • Temporary Part-time
  • Shift Work
  • A job at a lower rate of pay
05
SPECIAL REQUIREMENT
Some positions require the ability to lift and carry equipment and supplies (i.e., PCs, monitors, printers, scanners, paper cases, etc.) weighing up to 50 pounds, without assistance AND lift and carry heavier loads (i.e., network printers) weighing up to 100 pounds, with assistance.

Are you interested in being considered for such positions, and are you able to perform lifting and carrying as described without undue hazard to yourself or others?
  • I am interested in being considered for positions with the special requirement.
  • I am not interested in being considered for positions with the special requirement.
06
EDUCATION REQUIREMENT
Please indicate how you meet this requirement by selecting one of following choices. (Refer to the Minimum Qualification Requirements for more detailed information.)

In order to receive credit for your academic training, you MUST SUBMIT a legible copy of your OFFICIAL TRANSCRIPTS by attaching it to your online application.

NOTE: If you are using relevant work experience in lieu of a Bachelor's degree to fulfill the Education Requirement, you must clearly describe this work experience in your application. In order to receive credit, this experience must be comparable in scope, level, and quality to knowledge and skills gained via completion of study leading to a Bachelor's degree.
  • I do not meet the Education requirement.
  • I do not possess a Bachelor's degree, but possess other administrative, professional or analytical work experience as described in the Minimum Qualification Requirements.
  • I possess a bachelor's degree from an accredited university or four-year college.
07
ADDITIONAL EDUCATION OR TRAINING Additional education or training is NOT a requirement for these positions but may be awarded extra consideration in our review

Have you completed any other formal or higher level education or training at a community college, 4 year college, university or IT Industry Association which is related to systems analysis or IT?

If Yes, you please provide the name of the school, college/university or IT Industry Association, duration and the type of education, training or certification you received.

(Note: In order to receive credit for your training and/or certifications, you MUST SUBMIT OFFICIAL DOCUMENTATION of your training or certification by attaching it to your online application.)
08
JOB RELATED COMPETENCIES
Do you have the required Job Related Competencies as described in the job announcement?
  • Yes
  • No
09
If you answered 'No' to Question 9 above, please indicate 'N/A' below.

If you stated that you possess the Job Related Competencies, please describe how your work demonstrated your knowledge and understanding of:

A. Information technology principles, methods, standards, techniques and practices.

B. Computer hardware, software, and peripheral equipment.

C. Personal computer, server, mini and/or mainframe operating systems.
10
SPECIALIZED EXPERIENCE REQUIREMENT
Applicants must possess two to four years of professional systems analysis work experience.

How many years of progressively responsible professional experience as described in the Minimum Qualification Requirements do you possess?
  • No Experience.
  • Less than 1 year of experience.
  • 1 year to less than 2 years of experience.
  • 2 years to less than 3 years of experience.
  • 3 years to less than 4 years of experience.
  • 4 years to less than 5 years of experience.
  • 5 years to less than 6 years of experience.
  • 6 years to less than 7 years of experience.
  • 7 years to less than 8 years of experience.
  • 8 or more years of experience.
11
If you stated that you have 'No Experience' in question above, please indicate 'N/A' below.

If you stated that you possess the Specialized Experience, please provide the following information to address your relevant background.

All employment information listed below should also be listed on your application. Address each change in employer or position separately. The information for EACH employer should include:

A. The name of your employer.

B. Your official job title.

C. Your complete dates of employment (START & END, MONTH & YEAR).

D. The average number of hours worked per week.

E. A brief description of this employer, including the type of organization (government agency, private corporation, etc.), the section your position was located in, the number and type of staff you worked with, the activities or services provided, and the clientele served.

F. Describe your duties and responsibilities in managing, administering, developing and implementing standards for a local area network (LAN), wide area network (WAN), or wireless network for an organization.

G. What were the major functions of the system, the program language, database and teleprocessing monitor(s) used, and its platform?

H. What was your specific duties and responsibilities in the project in relation to others on the team?

I. Who were the users or clients served by this project?

J. Describe your experience in the planning, design, documentation, and implementation of various networking systems.

K. Describe your experience in the deployment of the department's hardware and software resources, which included the allocation and inventory control over the departmental computer hardware and software resources.

L. Describe your experience in maintaining network security on computer components by overseeing adware\malware\antivirus updates.

M. Describe your experience in the development and implementation of the department's computer related policies, standards, and procedures. Did it involve the review and enforcement of compliance of these policies, standards, and procedures by departmental users? Explain.

N. Describe your experience the continual review of the physical and conceptual design of the department's computer network infrastructure. This function also entails the documentation of the physical and conceptual network layouts, including all updates of the infrastructure.

O. Describe your experience in analyzing the feasibility of new technological developments and evaluating it for adoption by the department.

P. Describe your experience as a technical resource for providing expertise in the application of the LAN/WAN, in relation to the new technology under review.

Q. Describe your experience working with hardware and software vendors to effectively plan and coordinate installation and maintenance tasks, and identify and resolve complex problems in the network.

R. What degree of supervision did you receive in performing these duties? What kinds of decisions were you authorized and/or not authorized to make?

S. What was the official job title of your supervisor? Describe in detail how your duties and level of authority differed from your supervisor.

Be specific and complete in your responses. To receive credit, the employer(s) and each position held must be identified in the experience section of your application.

A resume submitted in lieu of answering each supplemental question completely will not be accepted.
12
ADDITIONAL INFORMATION
Do you have any other information related to this position that you would like us to consider? If no, so state. If yes, provide the information in the space below or if you need additional space, submit a hard copy paper addendum to our office identified by the job title and recruitment number.

* Required Question

Employer
State of Hawai'i

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