Customer Service Representatives - Seasonal



Job Details

Customer Service Representatives - Seasonal
Employer

The Maryland-National Capital Park & Planning Commission

Salary

Depends on Qualifications

Location

Landover, MD

Job Type

Seasonal

Job Number

PGCSR2017

Department

PRINCE GEORGE'S PARKS AND RECREATION

Opening Date

01/11/2017

Closing Date

Continuous

Description

The Prince George's Sports & Learning Complex is looking for an energetic, enthusiastic, highly motivated person to be a Customer Service Representative. This position will report directly to the Customer Service Manager and also work closely with the Director of Administrative Services. Customer Service is an integral part of the Prince George's Sports & Learning Complex team.
 
Responsibilities will include greeting customers; answering telephones; distributing mail; registering patrons for courses, memberships and events using Smartlink; and monitoring traffic along Main Street (main corridor in the building).
The ideal candidate must be able to work in a fast-paced environment, is self-motivated, flexible, detail-oriented, and enjoys working with people. Applicant must be able to work any shift or day of the week. The incumbent will be expected to have excellent verbal and written communication skills; good interpersonal and management skills. Must be highly organized, patient and understanding with strong personality and leadership skills that shine. Proficiency in Microsoft Suite is a plus.  Must be able to lift packages that weigh at least 10 pounds and walk a minimum of 75 feet. 

Preferred candidates will possess a High School diploma with two years of progressive customer service experience and cash handling experience. College experience preferred.

This position is scheduled for a minimum of three days per week with a starting hourly rate of $11.50.

Minimum Qualifications

College degree in appropriate field is desirable, and limited supervision and management experience is necessary for jobs involved in assisting in the management and supervision of a facility or supervising a small program; or an equivalent combination of education and experience equal to entry-level skills and abilities in providing assistance to career staff in supervising and managing a program or facility.

Supplemental Information

This position does not qualify for career benefits.

01
Are you at least 16 years of age?(Ages 17 or under must have a work permit from your high school if hired)
  • Yes
  • No
02
Please provide details of your experience with cash handling. (i.e. cashier, etc.)
03
What is your level of computer proficiency?
  • Beginner
  • Intermediate
  • Expert

* Required Question

Employer
The Maryland-National Capital Park & Planning Commission
Address
6611 Kenilworth Avenue
Suite 103
Riverdale, Maryland, 20737
Phone
301-454-1411

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