Child Support Technician 2



Job Details

Child Support Technician 2
Employer

West Virginia

Salary

$22,584.00 - $41,784.00 Annually

Location

- Various Locations, WV

Job Type

Full-Time Permanent

Job Number

9213C

Department-lala

See Job Description

Opening Date

10/09/2015

Closing Date

Continuous

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DESCRIPTION

Employee conducts audits of Bureau for Child Support Enforcement (BCSE) cases at either a BCSE field office or the BCSE State Office Financial Adjustment Unit, including advanced analysis of transactions for both the caretakers and obligors. Work is performed in accordance with BCSE policies and procedures, federal and state laws and regulations, and applicable court orders. Employee is responsible for maintaining the integrity of the case financial histories for all cases with orders for support in the assigned region through periodic reviews requested by case managers, supervisors, and BCSE Attorneys. Employee possesses extensive multi-tasking and high level decision making abilities, and the ability to reconcile financial records utilizing independent judgment to prioritize and process case work by the most efficient means possible. Employee will have developed professional growth in acquiring the skills and knowledge to be able to bring to supervisor's attention changes that may be needed within the program dealing with BCSE financial allocation and distribution processes. Employee must possess problem-solving skills commensurate with the reconciliation of financial data collected from payment histories (recorded and/or supported by affidavit), data records within automated applications, and computer balances in individual and/or collateral cases. Collaterally, the employee must possess the ability to communicate his/her problem solving logic to staff at all levels. Work product promotes and ensures the delivery of quality service to the broad spectrum of BCSE customers. May provide guidance and direction to staff with relation to ensuring the completeness and accuracy of information contained in appropriate cases. Directs others as assigned. Requires strict confidentiality in regards to BCSE information.

This is not an announcement for a specific vacancy. We are building the pool of qualified applicants for possible future vacancies. If you qualify and need information about specific locations with vacancies or hiring plans contact the agency directly. Agency Web Site

How to Apply: APPLY ONLINE AND COMPLETE THE ONLINE SUPPLEMENTAL QUESTIONS. Your eligible score will be based on information provided in your application. Public access computers are available at many libraries and at Workforce offices.

We do not accept paper applications without prior approval. Do not use a paper application unless you cannot apply online. If you must use a paper application due to disability or other valid reason, please call our office for special instructions.

Important: If you have previously applied and want to update your name, address or email, do not re-apply. Simply login to your online account and click "My Account". Make changes and Save. If you must change or add work preferences, county availability, work history, or education, you may submit a revised application after 90 days or send us the information by letter and we will update your record. Your application will remain active for this job for one year. You may complete an online Interest Card at our main jobs page to receive an email notice anytime new jobs are posted.

MINIMUM QUALIFICATIONS

Training: Graduation from a standard four-year high school or the equivalent.

Experience: Three years of full-time or equivalent part-time paid experience in accounting, auditing, bookkeeping, credit investigation, debt collection, tax document preparation, or paralegal work OR one year of experience as a Child Support Technician 1.

Substitution: College hours from an accredited college or university, related business school training, or vocational training may be substituted through an established formula for the required experience. (30 semester hours equals one year experience.) Official transcript must be submitted to our office. Your application will not be processed without verification documents. Send to: Division of Personnel, 1900 Kanawha Blvd. E., Charleston, WV 25305 - 0139.
 

If you decide to apply you will be required to answer the online Supplemental Questions shown in the tab above.

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Permanent, full-time employees of the State of West Virginia, receive a wide variety of financial and personal job benefits.

Specific information about benefits is available from the hiring agency.

Salary and Wages

Direct deposit (twice a month)

Promotion Opportunities - With over 20,000 classified positions in state

government, there are many opportunities to compete for transfer or

promotional appointment.

Medical Insurance

Major medical, surgical, prescription drug, and other medical expenses. Choice of plans. The state pays the major part of the premium.

Mountaineer Flexible Benefits (Optional Insurance)

The Mountaineer Flexible Benefits program allows tax-free deductions for dental, vision, and disability insurance, as well as medical expenses not reimbursed by regular insurance coverage.

Life Insurance

The state provides a $10,000 decreasing term life policy with accidental death and dismemberment benefits. Additional group insurance is available.

Retirement Plan

The state offers an outstanding defined benefit pension plan. Employee contributes 4.5% of salary (tax-deferred).

Deferred Compensation

State employees have a unique opportunity to build retirement savings and reduce today's taxes by participating in a Section 457 deferred compensation plan. A 457 plan is similar to the 401K plans offered by private companies.

Annual Increment Pay

The annual increment is $60 for each full year of qualifying service, and is paid in July of each year. This is available to employees with 3 or more years of service.

Holidays

Twelve (12) paid holidays in each year.

Vacation

15 to 24 days per year depending on length of service.

Paid Sick Leave

We offer an outstanding paid sick leave benefit.

Employees earn 1.5 days each month or 18 days per year.

There is no limit to the amount of sick leave an employee can accumulate.

Full compliance with Family Medical Leave and WV Parental Leave Act.

Employee to Employee Leave Donation Program.

Military Leave - Paid Military Leave

Training, and Developmental Opportunities

We offer many formal in-house training classes.

Many agencies also offer tuition reimbursement for job-related training and education provided by approved technical schools and colleges.

Suggestion Award Program

Employees may receive monetary award up to 20% of the first year savings for any approved and implemented work improvement suggestion.

Credit Union

Flexible Working Hours and Alternate Work Schedules

Day Care - State approved child Day Care facilities are located at the Capitol Complex.

Wellness Programs

Many state agencies provide special wellness and health related services to employees. Examples include: free health screening, special seminars and presentations, organized health related activities, health contact information, wellness promotion events, and healthy lifestyle information.

West Virginia is a Great Place to Live and Work

We offer challenging jobs with competitive benefits. But most of all, we offer the opportunity to further your career, meet your personal goals, and make a real difference in peoples lives.

For more information about benefits visit our

Benefits Web Site. Use your back button to return here.

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01
Indicate below the total number of months of full-time or equivalent part-time paid experience you have in accounting, auditing, bookkeeping, credit investigation, debt collection, tax document preparation, or paralegal work? (All jobs MUST be described, with dates, in the work experience part of the application. All work history will be verified.) If none, enter "none."
02
Indicate below the total number of credit hours you have from an accreditied college or university. School must be shown in application. (College credits will be verified.)
03
Indicate the length and type of any other related training you have completed. This may include business school or vocational school training in accounting, auditing, bookkeeping, credit investigation, debt collection, tax document preparation, or paralegal work.

* Required Question

Employer
West Virginia

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