ADMINISTRATIVE AIDE - HR



Job Details

ADMINISTRATIVE AIDE - HR
Employer

City of Houston

Salary

$19,760.00 - $33,332.00 Annually

Location

16930 John F. Kennedy Blvd., TX

Job Type

Full-Time

Job Number

04906

Department

Human Resources - 1166

Opening Date

07/23/2008

FLSA

Non-Exempt

Bargaining Unit

N/A

Veteran
$12.00
Non-Veteran
$24.00
Payment Type 1 to be shown at Online side without
$36.00
Payment Type 2 to be shown at Online side with too
$48.00
PaymentType3tobeshownatOnlinesidewithouttooltipwit
$52.00
PaymentType4tobeshownatOnlinesidewithtooltipwithou
$64.00
  • Provides general information to customers for various city services (such as water, sewer, potholes, ditches, culverts, traffic signals and signs, dangerous buildings, weeded lots) or transfers calls to appropriate City personnel.
  • Researches, analyzes and resolves customers' problems and inquiries.
  • Assists in locating personnel in the City of Houston to respond to citizens' requests for city services.
  • Receives telephone calls using the automatic call distribution system and computer-based work management system to provide customers information on services requested.
  • May receive calls for non-dispatch police services.

Description

ALL PERSONS INTERESTED
PN #04906

Division/ Section: Human Resources/Workforce Planning
Reporting Location: 16930 John F. Kennedy Blvd. (subject to change)
Workdays & Hours: Varied, normally M-F (subject to change)

Under general supervision, performs a variety of personnel activities such as maintaining the applicant testing database and section files. Responsible for ordering and tracking requests for Motor Vehicle Records. Assists applicants as needed to apply for positions on HAS and City Of Houston websites. Responds to phone inquiries concerning application status. Collects and distributes incoming mail; uses computers, printers and a variety of office equipment. Other duties and special projects as assigned.

WORKING CONDITIONS

The position occasionally requires stooping or bending. Occasional very light lifting, such as three or four reams of papers or books (up to 20 pounds or an equivalent weight) may be required. There are no major sources of discomfort, i.e., essentially normal office environment with acceptable lighting, temperature and air conditions. Requires the ability to make coordinated gross motor movements in response to changing external stimuli within moderately demanding tolerances; or the ability to make coordinated eye/hand movements on a patterned response space within low tolerance demands with no real speed requirements. Must be able to obtain and maintain security clearances.

Duties

MINIMUM EDUCATIONAL REQUIREMENTS

High School Diploma or GED Certificate

MINIMUM EXPERIENCE REQUIREMENTS

Two (2) years of clerical or administrative support work experience

MINIMUM LICENSE REQUIREMENTS

Valid Class C Texas driver’s license and compliance with city’s policy on driving (AP 2-2).

Qualifications

Excellent customer service skills. Experience with Microsoft Windows XP, Word, and Excel.

Information

SELECTION/SKILLS TEST REQUIRED

Application review; work sample exercise, and/or interview.

SAFETY IMPACT POSITION

This position is subject to random drug testing and if a promotional position, candidate must pass an assignment drug test.

SALARY INFORMATION

Factors used in determining the salary offered include the candidate's qualifications as well as the pay rates of other employees in this classification.

APPLICATION PROCEDURES

Only original applications, resumes and online submissions are accepted for Houston Airport System jobs, and must be received by the Human Resources Department during posting opening and closing dates shown, between 9:00 a.m. and 4:30 p.m. at 611 Walker St., 1st floor or for advanced consideration, submitted online at: www.fly2houston.com
Our TDD (Telephone Device for the Deaf) phone number is 713.837.9471. Candidates will be notified of their application status. All new and rehires must pass a pre-employment drug test and are subject to a physical examination and verification of information provided.

"If you need special services or accommodation, please call 281/233-1515." The Houston Airport System Human Resources TDD phone number is 281/233-1862.

THE LANGUAGE USED IN THIS DOCUMENT DOES NOT CREATE AN EMPLOYMENT CONTRACT BETWEEN THE EMPLOYEE AND THE AGENCY. THIS DOCUMENT DOES NOT CREATE ANY CONTRACTUAL RIGHTS OR ENTITLEMENTS. THE AGENCY RESERVES THE RIGHT TO REVISE THE CONTENT OF THIS DOCUMENT, IN WHOLE OR IN PART. NO PROMISES OR ASSURANCES, WHETHER WRITTEN OR ORAL, WHICH ARE CONTRARY TO OR INCONSISTENT WITH THE TERMS OF THIS PARAGRAPH CREATE ANY CONTRACT OF EMPLOYMENT.

Editing the benefit from Insight on Nov 11
The city offers a competitive benefits program, including competitively priced health coverage and a defined contribution pension plan.

Benefits include:
• Medical
• Dental
• Vision
• Wellness
• Life insurance
• Long-term disability
• Retirement pension
• 457 deferred compensation plan
• Employee Assistance Program
• 10 days of vacation each year
• 10 city holidays, plus one floating holiday
• Flexible schedules
• Professional development opportunities
• Transportation/parking plan
• Section 125 pretax deductions
• Dependent Care Reimbursement Plan
• Healthcare Flexible Spending Account

For plan details, visit http://www.houstontx.gov/hr/benefits.html

01
Are you currently a City of Houston employee, who is still on probation (employed during the past 12 mo. or promoted during the past 6 mo.)?
  • Yes
  • No
02
Do you have a valid driver's license?
  • Yes
  • No
03
In the last 10 years, were you ever convicted of a violation of any criminal laws whether felony or misdemeanor not including parking or speeding violations?
  • Yes
  • No
04
Are you now or have you ever been on any form of parole, probation or deferred adjudication?
  • Yes, within the last 10 years
  • Yes, more than 10 years ago
  • No
05
Do you have any relatives currently employed by the Houston Airport System?
  • Yes
  • No
06
What is the highest level of education you have obtained?
  • Less than GED/High School Diploma
  • GED/High School Diploma
  • Associate's Degree
  • Bachelor's Degree
  • Beyond Bachelor's Degree
07
With which of the following software applications are you proficient? (Check all that apply)
  • Word
  • Excel
  • PowerPoint
  • Outlook
  • Access
  • Windows XP
  • SAP
  • None of the above
08
How many years of clerical or administrative support work experience do you have?
  • Less than two years
  • At least two years
  • At least three years
  • At least four years
  • At least five years
  • More than five years
09
Previous administrative experience (check all that apply):
  • Compose correspondence
  • Plan and schedule meetings
  • Compile data for reports, surveys or inventories
  • Responding to telephone inquiries
  • Maintaining databases
  • Recruiting or human resources
  • None of the above

* Required Question

Employer
City of Houston

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